Pirrone, Lorenzo; Meyer, Dennis - In: Adapting to the future : how digitalization shapes …, (pp. 691-721). 2021
Purpose: Performance measurement systems (PMS) are multidimensional, indicator-based systems that form the basis for performance evaluation and management. In management research and in corporate practice, the Balanced Scorecard (BSC) is the most established PMS. In principle, the BSC can also...