Mayank Kumar Golpelwar analyses why Business Process Outsourcing (BPO) units and their young employees found themselves to be the target of severe criticism from India’s middle classes. Using social and organizational psychological frameworks as well as ethnographic and variance analytic...

Intro -- Contents -- Preface -- Acknowledgments -- Chapter 1. The Social Risks of the Dot-Com Era -- Risk Is Social -- Work Is Riskier -- Framing Risk -- Defining Venture Labor -- Venture Labor in the Internet Industry -- Methods -- Overview of the Book -- Why Risk Matters -- Chapter 2. The...