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Connected CRM : Implementing a Data-Driven, Customer-Centric Business Strategy

Williams, David S. - 2014

Praise for Connected CRM "Many books explore the subject of CRM. In this book the 'm' is for Marketing and David's seasoned perspective indeed makes it a capital 'M.' Taking core direct response marketing techniques and moving beyond the simple use of data and analytics, he explores how today's...

Persistent link: https://www.econbiz.de/10011831178

Towards an understanding of HRDLean strategy linkages : a multicase study of four U.S. based firms

Alagaraja, Meera; Egan, Toby Marshall; Woodman, Richard W. - In: Human resource development quarterly 28 (2017) 4, pp. 553-592

Persistent link: https://www.econbiz.de/10011801361

An empirical investigation of critical success factors influencing the successful TQM implementation for firms with different strategic orientation

Kumar, Vimal; Sharma, R. R. K. - In: International journal of quality & reliability management 34 (2017) 9, pp. 1530-1550

Persistent link: https://www.econbiz.de/10011805136

Making planning work : insights from business development

Sørensen, Hans Eibe - In: International journal of entrepreneurship and … 22 (2018) 1/2, pp. 33-56

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A taxonomy of hotel revenue management implementation strategies

Altin, Mehmet - In: Journal of revenue and pricing management 16 (2017) 3, pp. 246-264

Persistent link: https://www.econbiz.de/10011912820

Framing resistance : identifying frames that guide resistance interpretations at work

Deline, Mary Beth - In: Management communication quarterly : an international … 33 (2019) 1, pp. 39-67

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Managing Diversity : Menschen machen den Unterschied

Mudra, Peter - In: Arbeitsmärkte im Wandel der Wirtschafts- und …, (pp. 59-76). 2014

Persistent link: https://www.econbiz.de/10010394058

Coordinating the processes of resource enrichment and capability deployment : lessons from IT implementation at a medium-sized accounting firm

Pan, Gary; Teoh, Say Yen; Seow, Poh-Sun - In: International journal of accounting and information … 22 (2014) 4, pp. 357-374

Persistent link: https://www.econbiz.de/10010432277

Erfolgsfaktoren der Strategieimplementierung : Konzeption und Instrumente

Raps, Andreas - 2003 - 1. Aufl.

Persistent link: https://www.econbiz.de/10001732080

Reformen öffentlicher Verwaltungen : ein Beitrag zur Strategieprozessforschung

Hoon, Christina - 2003 - 1. Aufl.

Persistent link: https://www.econbiz.de/10001772929

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