The issue of flexibility in supply chains has been receiving heightened attention by scholars and practitioners especially as business environment becoming more turbulent and uncertain. Notwithstanding, one of the important aspects of flexibility – relationship flexibility – which has the...

This paper introduces the concept of maritime logistics value as one of the mostsignificant strategic goals that maritime operators want to achieve. The value isreflected in operational efficiency (e.g. reducing lead time and business costs) andservice effectiveness (e.g. flexibility,...

In recent years, maritime transport operators (i.e. port operators, shippinglines and freight forwarders) have been faced with a rapidly changing businessenvironment. As a result of this, they have been forced to make complex decisions in ways that will allow them to effectively respond to these...