//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungssektor"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The Relevance of IMC to Profes...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungssektor
Dienstleistung
5,376
Services
4,617
Service industry
1,375
services
1,370
Deutschland
1,113
Germany
991
Professional services
928
Innovation
815
Theorie
792
Freie Berufe
791
Theory
781
Service quality
652
Dienstleistungsqualität
646
Relationship marketing
472
Beziehungsmarketing
456
Innovationsmanagement
437
Unternehmensdienstleistung
422
Business services
417
Marketing
408
Innovation management
397
Consumer behaviour
384
Dienstleistungshandel
377
Management
376
Trade in services
374
Konsumentenverhalten
369
Services marketing
345
Dienstleistungsmanagement
339
Service management
335
Dienstleistungsmarketing
332
USA
326
United States
309
Customer satisfaction
294
Service innovation
291
Kundenzufriedenheit
267
Welt
243
World
240
Dienstleistungsinnovation
234
Industrie
229
EU-Staaten
224
more ...
less ...
Online availability
All
Undetermined
505
Free
267
Type of publication
All
Article
908
Book / Working Paper
576
Journal
13
Type of publication (narrower categories)
All
Article in journal
795
Aufsatz in Zeitschrift
795
Graue Literatur
203
Non-commercial literature
203
Working Paper
151
Arbeitspapier
126
Aufsatz im Buch
109
Book section
109
Collection of articles of several authors
84
Sammelwerk
84
Hochschulschrift
57
Thesis
50
Konferenzschrift
43
Aufsatzsammlung
35
Amtsdruckschrift
25
Government document
25
Conference proceedings
21
Bibliografie enthalten
15
Bibliography included
15
Conference paper
8
Konferenzbeitrag
8
Case study
7
Fallstudie
7
Forschungsbericht
7
Mehrbändiges Werk
7
Multi-volume publication
7
Advisory report
6
Gutachten
6
Bibliografie
5
Handbook
5
Handbuch
5
Lehrbuch
4
Research Report
4
Statistik
4
Dissertation u.a. Prüfungsschriften
3
Market information
3
Marktinformation
3
No longer published / No longer aquired
3
Umfrage
3
Adressbuch
2
more ...
less ...
Language
All
English
1,235
German
222
French
20
Russian
7
Italian
6
Undetermined
6
Polish
5
Spanish
4
Danish
1
Finnish
1
Slovenian
1
more ...
less ...
Author
All
Corsten, Hans
16
Edvardsson, Bo
11
Gallouj, Fai͏̈z
11
Witell, Lars
11
Bruhn, Manfred
10
Gustafsson, Anders
10
Gössinger, Ralf
10
Kowalkowski, Christian
9
Geishecker, Ingo
8
Görg, Holger
8
Rubalcaba-Bermejo, Luis
8
McColl-Kennedy, Janet R.
7
Serafica, Ramonette B.
7
Stauss, Bernd
7
Huang, Ming-Hui
6
Jaakkola, Elina
6
Kindström, Daniel
6
Miles, Ian D.
6
Szczygielski, Krzysztof
6
Winkler, Deborah
6
Brown, Stephen Walter
5
Grabowski, Wojciech
5
Kristensson, Per
5
Maglio, Paul P.
5
Mattoo, Aaditya
5
Ostrom, Amy L.
5
Paluch, Stefanie
5
Park, Donghyun
5
Polese, Francesco
5
Wirtz, Jochen
5
Aas, Tor Helge
4
Berlingieri, Giuseppe
4
Carrubbo, Luca
4
Findlay, Christopher Charles
4
Fisk, Raymond P.
4
Ganz, Walter
4
Gebauer, Heiko
4
Hydle, Katja Maria
4
Krämer, Hagen
4
Marcolin, Luca
4
more ...
less ...
Institution
All
Deutsches Institut für Wirtschaftsforschung
5
OECD
5
Europäische Gemeinschaften / Kommission
4
Europäische Kommission / Statistisches Amt
4
Asian Development Bank
3
Berliner Symposium zur Zukunft der Industriegesellschaft <3, 1987, Berlin, West>
3
Edward Elgar Publishing
3
Europäische Kommission
3
Universität Kaiserslautern / Lehrstuhl für Produktionswirtschaft
3
Centre on Transnational Corporations
2
Deutschland / Bundesministerium für Bildung und Forschung
2
Deutschland / Bundesministerium für Bildung, Wissenschaft, Forschung und Technologie
2
Fraunhofer-Institut für Produktionstechnik und Automatisierung
2
Fraunhofer-Institut für System- und Innovationsforschung
2
How Can We Boost Competition in the Services Sector? <Veranstaltung> <2016, Berlin>
2
Internationales Dienstleistungssymposium <1985, Hannover>
2
National Bureau of Economic Research
2
Springer Fachmedien Wiesbaden
2
Stiftung Marktwirtschaft / Kronberger Kreis
2
UNCTAD
2
Akademie für Staats- und Rechtswissenschaft der DDR / Lehrstuhl Zivilrecht und Zivilverfahrensrecht
1
Applied Services Economic Center
1
Baskenland <Spanien> / Dirección de Estudios Económicos y Métodos
1
Center for Leading Innovation & Cooperation
1
Central Office of Information
1
Centre de Documentation Sciences Humaines <Paris>
1
Centro studi investimenti sociali
1
Centrum för Tjänsteforskning <Karlstad>
1
Colloque Sésame <1986, Arc-de-Senans>
1
Colonial Office
1
Confederazione Nazionale dell'Artigianato
1
Conference of the Future of the Service Economy <1982, Philadelphia, Pa.>
1
Conference on Research in Income and Wealth
1
Daimler-Benz-InterServices <Berlin>
1
Deutscher Industrie- und Handelskammertag
1
Deutscher Industrie- und Handelstag
1
Deutsches Institut für Normung
1
Deutschland / Bundesministerium für Bildung, Wissenschaft und Forschung
1
Deutschland / Umweltbundesamt
1
Dienstleistungskolloquium <10, 2010, Stuttgart-Hohenheim>
1
more ...
less ...
Published in...
All
The service industries journal
40
Journal of business research : JBR
27
The journal of services marketing
26
Journal of service management
24
Journal of service research : JSR
19
Journal of service research
15
SpringerLink / Bücher
14
International journal of production economics
13
International journal of services technology and management
13
Services marketing quarterly
12
Industrial marketing management : the international journal for industrial and high-tech firms
11
Journal of retailing and consumer services
11
Schriften zum Produktionsmanagement
11
Service business
11
European review of service economics and management
10
The journal of business & industrial marketing
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Structural change and economic dynamics : SC+ED
9
International journal of hospitality management
8
International journal of innovation management
7
Journal of service theory and practice
7
ADB economics working paper series
6
Comparative economic research : Central and Eastern Europe
6
Discussion paper series / Philippine Institute for Development Studies
6
Economics of innovation and new technology
6
International journal of contemporary hospitality management
6
International journal of production research
6
International journal of services and operations management
6
Research policy : policy, management and economic studies of science, technology and innovation
6
The handbook of innovation and services : a multi-disciplinary perspective
6
Consultancy and innovation : the business service revolution in Europe
5
Discussion paper
5
Industry and innovation
5
International journal of quality and service sciences
5
Journal of Southeast Asian economies
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Occasional papers / FAST, Forecasting and Assessment in Science and Technology
5
Service science, management and engineering : education for the 21st Century
5
Services science : fundamentals, challenges and future developments
5
Springer eBook Collection
5
more ...
less ...
Source
All
ECONIS (ZBW)
1,436
USB Cologne (EcoSocSci)
31
EconStor
29
ArchiDok
1
Showing
1
-
10
of
1,497
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A strategic framework for task automation in professional
services
Sampson, Scott
- In:
Journal of service research
24
(
2021
)
1
,
pp. 122-140
Persistent link: https://www.econbiz.de/10012426766
Saved in:
2
Managing operations in professional service organisations : identifying roles and tasks of professionals and managers in courts
Puolakka, Tiina
;
Pekkanen, Petra
;
Pirttilä, Timo
- In:
International journal of services and operations …
39
(
2021
)
1
,
pp. 37-61
Persistent link: https://www.econbiz.de/10012522488
Saved in:
3
Designing professional
services
: pricing and prioritization
Wu, Chenguang Allen
;
Chen, Jin
;
Veeraraghavan, Senthil
- In:
Production and operations management : the flagship …
32
(
2023
)
8
,
pp. 2578-2595
Persistent link: https://www.econbiz.de/10014328714
Saved in:
4
The complex role of complexity : how service providers can mitigate negative effects of perceived service complexity when selling professional
services
Mikolon, Sven
;
Kolberg, Anika
;
Haumann, Till
;
Wieseke, Jan
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10011392292
Saved in:
5
A view from the street : an exploratory study of consumer attitudes toward offshoring of professional
services
in the United States
Koku, Paul Sergius
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 150-159
Persistent link: https://www.econbiz.de/10011343381
Saved in:
6
Motivating customers to adhere to expert advice in professional
services
: a medical service context
Seiders, Kathleen
;
Flynn, Andrea Godfrey
;
Berry, Leonard L.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 39-58
Persistent link: https://www.econbiz.de/10010483440
Saved in:
7
To give or not to give professional
services
to non-paying clients ; Professionals' giving backstory
McColl-Kennedy, Janet R.
;
Patterson, Paul G.
;
Brady, …
- In:
Journal of service management
26
(
2015
)
3
,
pp. 426-459
Persistent link: https://www.econbiz.de/10011389031
Saved in:
8
Editorial: the "nip and tuck" service framework : bright and dark side of beautification/modification
services
Tsiotsou, Rodoula H.
;
Klaus, Philipp
- In:
The journal of services marketing
36
(
2022
)
1
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012798375
Saved in:
9
Purchasing pension advisory
services
in Sweden : an interpretive investigation into service conceptions and supplier selection
Bolander, Pernilla
;
Werr, Andreas
;
Valk, Wendy van der
- In:
Industrial marketing management : the international …
71
(
2018
),
pp. 108-122
Persistent link: https://www.econbiz.de/10011871421
Saved in:
10
Service Innovation in Professional Service Firms: A Review and Future Research Directions
Barratt, Michael
;
Hinings, Bob
- In:
The Oxford handbook of professional service firms
.
2015
Persistent link: https://www.econbiz.de/10013476382
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->