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The operational implications of service customisation level
Shuter, Melanie - 2005
services for customers. Many organisations have implemented increased customisation with the expectation of increased demand … and profitability. However a critical analysis of the operational aspects involved in customising services reveals that … deliver customised services. Factors which are included in this model are: (a) the level and type of knowledge, skills and …
Persistent link: https://www.econbiz.de/10009438166
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Knowledge Services as a Basis of Enterprise Growth
Tučková, Zuzana - In: European Financial and Accounting Journal 4 (2009) 3, pp. 77-86
they want to have themselves. They asked for the products and services according to their own wishes, namely: high …
Persistent link: https://www.econbiz.de/10010512848
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Il terziario privato per il sistema produttivo in Piemonte
1984
Persistent link: https://www.econbiz.de/10000724258
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Gestaltung und Regulierung von freiberuflichen Dienstleistungen : ein allgemeiner Handlungsfaden
Arruñada, Benito - In: Staatlich gebundene Freiberufe im Wandel : rechtliche …, (pp. 115-135). 1998
Persistent link: https://www.econbiz.de/10001323429
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International trade in professional services : assessing barriers and encouraging reform ; [the OECD organised a second Workshop on Professional Services in Paris on 16 and 17 Octo...
Organisation for Economic Co-Operation and Development - 1996
Persistent link: https://www.econbiz.de/10000588870
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When purchasing professional services supports innovation
D'Antone, Simona; Santos, Juliana Bonomi - In: Industrial marketing management : the international … 58 (2016), pp. 172-186
Persistent link: https://www.econbiz.de/10011549379
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Knowledge services as a basis of enterprise growth
Tučková, Zuzana - In: European financial and accounting journal : EFAJ 4 (2009) 3, pp. 77-86
they want to have themselves. They asked for the products and services according to their own wishes, namely: high …
Persistent link: https://www.econbiz.de/10011459516
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Enhancing value co-creation in professional service projects : the roles of professionals, clients and their effective
Chih, Ying-Yi; Zwikael, Ofer; Restubog, Simon Lloyd D. - In: International journal of project management : the … 37 (2019) 5, pp. 599-615
Persistent link: https://www.econbiz.de/10012051709
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Exploring customers' zone of tolerance for B2B professional service quality
Ho, Angus; Sharma, Piyush; Hosie, Peter J. - In: The journal of services marketing 29 (2015) 5, pp. 380-392
Persistent link: https://www.econbiz.de/10011387806