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~person:"Stauss, Bernd"
~subject:"Service industry"
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Service industry
Dienstleistung
23
Beziehungsmarketing
8
Dienstleistungsmanagement
8
Relationship marketing
8
Service management
8
Dienstleistungssektor
7
Services
7
Theorie
7
Theory
7
Marketing
6
Management
5
Deutschland
4
Dienstleistungsqualität
4
Economics
4
Germany
4
Kundenorientierung
4
Service quality
4
Aufsatzsammlung
3
Customer satisfaction
3
Customer service
3
Dienstleistungsmarketing
3
Disziplin <Wissenschaft>
3
Forschung
3
Internes Marketing
3
Kundenservice
3
Kundenzufriedenheit
3
Research
3
Servicepolitik
3
Services marketing
3
Unternehmen
3
Controlling
2
Customer integration
2
Empirical method
2
Empirische Methode
2
Innovation management
2
Innovationsmanagement
2
Kundenintegration
2
Leitbild
2
Management control
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German
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Stauss, Bernd
Corsten, Hans
15
Edvardsson, Bo
11
Witell, Lars
11
Gustafsson, Anders
10
Gössinger, Ralf
10
Bruhn, Manfred
9
Kowalkowski, Christian
9
Gallouj, Fai͏̈z
8
Geishecker, Ingo
8
Görg, Holger
8
Huang, Ming-Hui
8
McColl-Kennedy, Janet R.
7
Jaakkola, Elina
6
Kindström, Daniel
6
Winkler, Deborah
6
Kristensson, Per
5
Maglio, Paul P.
5
Ostrom, Amy L.
5
Paluch, Stefanie
5
Polese, Francesco
5
Rubalcaba-Bermejo, Luis
5
Aas, Tor Helge
4
Berlingieri, Giuseppe
4
Brown, Stephen Walter
4
Carrubbo, Luca
4
Hydle, Katja Maria
4
Lahtinen, Henri
4
Marcolin, Luca
4
Mattoo, Aaditya
4
Miles, Ian D.
4
Ornelas, Emanuel
4
Parida, Vinit
4
Patrício, Lia
4
Rust, Roland T.
4
Wirtz, Jochen
4
Anderson, Sidney
3
Atkins, Marc
3
Bitner, Mary Jo
3
Bonamy, Joël
3
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Wissenschaft & Praxis
2
Dienstleistungsmanagement : Jahrbuch
1
Forum Dienstleistungsmanagement
1
Gabler Wissenschaft & Praxis
1
The journal of services marketing
1
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ECONIS (ZBW)
4
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1
Retrospective: "culture shocks" in inter-cultural
service
encounters?
Stauss, Bernd
- In:
The journal of services marketing
30
(
2016
)
4
,
pp. 377-383
Persistent link: https://www.econbiz.de/10011615445
Saved in:
2
Dienstleistungsnetzwerke
Bruhn, Manfred
(
ed.
);
Stauss, Bernd
(
contributor
)
-
2003
-
1. Aufl.
im
Service
-Teil: Literatur-, Recherche-, Forschungs-, Praxis-
Service
; Adressenverzeichnisse …
Persistent link: https://www.econbiz.de/10001679448
Saved in:
3
Dienstleistungsinnovationen
Bruhn, Manfred
(
ed.
);
Stauss, Bernd
(
contributor
)
-
2004
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001748040
Saved in:
4
Service
Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
Gouthier, Matthias H. J.
(
ed.
);
Stauss, Bernd
(
honouree
); …
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003516945
Saved in:
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