Growth in IT outsourcing is expected to remain high in the coming years as there have been widespread market claims that IT outsourcing can reduce firms' costs by over 30 percent. The scope and range of IT outsourcing services are also increasing, as evidenced by the promotion of ASP...

Large organizations have invested substantial financial resources ininformation technology (IT) over the last few decades. However, many organizationshave discovered that they have not yet fully reaped the B2BEC benefits from their IT investments. A model of IT evaluation management is proposed...