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Effectiveness of QFD in a municipal administration process
Jimenez, Narda B. Ocampo; Serrato, Roberto Baeza - In: Business process management journal 22 (2016) 5, pp. 979-992
Persistent link: https://www.econbiz.de/10011609832
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Agencies, it’s time to innovate! : exploring the current understanding of the Swedish government's call for innovation
Palm, Klas; Lilja, Johan; Wiklund, Håkan - In: International journal of quality and service sciences 7 (2015) 1, pp. 34-49
Persistent link: https://www.econbiz.de/10011300153
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Exploring enablers of innovative quality development in public administration
Palm, Klas; Algehed, Jessica - In: International journal of quality and service sciences 9 (2017) 2, pp. 203-217
Persistent link: https://www.econbiz.de/10011762982
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The relationships among JIT, TQM and production operations performance : an empirical study from Chinese manufacturing firms
Chen, Zhixiang - In: Business process management journal 21 (2015) 5, pp. 1015-1039
Persistent link: https://www.econbiz.de/10011456739
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Strategic orientation and information technological turbulence : contingency perspective in SMEs
Aluisius Hery Pratono - In: Business process management journal 22 (2016) 2, pp. 368-382
Persistent link: https://www.econbiz.de/10011478895
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The supply chain management-marketing interface in product development an exploratory study
Pero, Margherita; Lamberti, Lucio - In: Business process management journal 19 (2013) 2, pp. 217-244
Persistent link: https://www.econbiz.de/10009760607
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BPM capability development - a matter of contingencies
Niehaves, Björn; Poeppelbuss, Jens; Plattfaut, Ralf; … - In: Business process management journal 20 (2014) 1, pp. 90-106
Persistent link: https://www.econbiz.de/10010246791
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Does environmental uncertainty drive the use of management control systems and innovation?
Luiz, Thiago Tomaz; Beuren, Ilse Maria - In: Business process management journal 29 (2023) 3, pp. 671-689
Persistent link: https://www.econbiz.de/10014291561
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Inter-organizational business process verification in public administration
Corradini, Flavio; Polini, Andrea; Re, Barbara - In: Business process management journal 21 (2015) 5, pp. 1040-1065
Persistent link: https://www.econbiz.de/10011456748
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Improving the efficiency of public administrations through business process reengineering and simulation : a case study
Rinaldi, Marta; Montanari, Roberto; Bottani, Eleonora - In: Business process management journal 21 (2015) 2, pp. 419-462
Persistent link: https://www.econbiz.de/10011301216