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A model of customer loyalty : an empirical study of Indian retail banking customer
Kant, Rishi; Jaiswal, Deepak; Mishra, Suyash - In: Global business review 20 (2019) 5, pp. 1248-1266
Persistent link: https://www.econbiz.de/10012137634
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An integrated model of customer experience, perceived value, satisfaction, and loyalty in electronic stores
Khodadadi, Pouyan; Abdi, Farshid; Khalili-Damghani, Kaveh - In: International journal of enterprise information systems … 12 (2016) 4, pp. 31-46
Persistent link: https://www.econbiz.de/10011613097
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Customer satisfaction of bicycle sharing : studying perceived service quality with SEM model
Zhou, Zhiying; Zhang, Zuopeng - In: International journal of logistics : research and … 22 (2019) 5, pp. 437-448
Persistent link: https://www.econbiz.de/10012203865
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The role of Islamic religiosity on the relationship between perceived value and tourist satisfaction
Eid, Riyad; El-Gohary, Hatem - In: Tourism management : research, policies, practice 46 (2015), pp. 477-488
Persistent link: https://www.econbiz.de/10010486204
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Re-examining and empirically validating the End User Computing Satisfaction models for satisfaction measurement in the internet banking context
Marakarkandy, Bijith; Yajnik, Nilay - In: The international journal of bank marketing : IJBM 31 (2013) 6, pp. 440-455
Persistent link: https://www.econbiz.de/10010189492
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Measuring the perceived service quality and customer satisfaction in Islamic bank windows in Libya based on structural equation modelling (SEM)
Khafafa, Ali Joma; Shafii, Zurina - In: Afro Eurasian studies 2 (2013) 1/2, pp. 56-71
Persistent link: https://www.econbiz.de/10010381661
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Innovation, m-banking, and customer satisfaction : an empirical evidence from Bangladesh
Moudud-Ul-Huq, Syed - In: International journal of corporate finance and … 8 (2021) 1, pp. 47-64
Persistent link: https://www.econbiz.de/10012503798
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Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam; Ababneh, Khaldoun I.; Prybutok, … - In: Quality management journal : QMJ 28 (2021) 2, pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
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Relationships among perceived value, satisfaction, and loyalty : community-based ecotourism in Korea
Kim, Kyung-hee; Park, Duk-Byeong - In: Journal of travel and tourism marketing 34 (2017) 1/3, pp. 171-191
Persistent link: https://www.econbiz.de/10011669965
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The influence of event authenticity and quality attributes on behavioral intentions
Novello, Simone; Murias Fernandez, Pilar - In: Journal of hospitality & tourism research : JHTR ; the … 40 (2016) 6, pp. 685-714
Persistent link: https://www.econbiz.de/10011559814