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Importance of Customer Satisfaction in a Community Bank

Barat, Somjit - In: International Journal of Innovation in the Digital … 7 (2016) 4, pp. 56-73

It is sometimes argued that bigger is better. However, that is not always the case. Smaller, community banks are the lifeline of the towns that span the country. Community banks, where a customer is considered a ‘human being', understand their local target market better than their larger...

Persistent link: https://www.econbiz.de/10012045446

IS Design Considerations for an Innovative Service BPO: Insights from a Banking Case Study

Raymond, Myriam; Rowe, Frantz - In: International Journal of Information Technologies and … 9 (2016) 2, pp. 39-56

analysis guided by the Traffic point banking BPO case study in Egypt. This paper brings forward important IS design …

Persistent link: https://www.econbiz.de/10012046053

Internet Adoption and International Marketing in the Jordanian Banking Sector

Thomas, Brychan; Al-Hasan, Said; Mansour, Ayman - In: International Journal of Online Marketing (IJOM) 6 (2016) 2, pp. 34-48

The research aims are to explore the extent of the banking sector's adoption of Internet applications in Jordan for … internationally. The main research problem is the absence of a clear and comprehensive understanding of the banking sector's adoption … been found that the main obstacle facing the Jordanian banking sector's adoption of the Internet for marketing its services …

Persistent link: https://www.econbiz.de/10012046799

Risk Mitigation Practices in Banking: A Study of HDFC Bank

Baber, Hasnan - In: International Journal of Risk and Contingency … 5 (2016) 3, pp. 18-32

. The research study carried out at HDFC Bank under the topic “Risk Mitigation practices in banking- a study of HDFC bank … to manage the different types of risk that arise in banking. The study is grounded on the both primary as well as …

Persistent link: https://www.econbiz.de/10012047256

A Strategic Approach to Global Financial Crisis in Banking Sector: A Critical Appraisal of Banking Strategies Using Fuzzy ANP and Fuzzy Topsis Methods

Dinçer, Hasan; Hacıoğlu, Ümit; Yüksel, Serhat - In: International Journal of Sustainable Economies … 6 (2017) 1, pp. 1-21

was also determined that privately-owned banks are the most successful banking group of Turkey with respect to the …

Persistent link: https://www.econbiz.de/10012047645