Buri, Sinja; Cull, Robert J.; Giné, Xavier; Harten, Sven; … - 2018
This paper uses a randomized controlled trial to study the effects of access to agent banking. Individuals were … encouraged to open an account and transact at a banking agent or a branch of a financial institution. Compared with individuals … tellers are less likely to share information about clients with others. Banking with agents thus entails a trade-off between …