Part A: Scientific Foundations of Digital Governance -- Chapter 1 - Scientific Foundations of Digital Governance - Why, What and How (Yannis Charalabidis,Zoi Lachana, Charalampos Alexopoulos).-Chapter 2 - Digital governance as a scientific concept (Tove Engvall, Leif Skiftenes Flak) -- Chapter 3...

Part 1: Editorial -- Towards Service Automation in Public Organizations -- Part 2: Conceptualization of Public Sector Service Automation -- The Subject Matter of Process Automation Practices: Through the Lenses of Research Questions -- Understanding Automated Decision-making in the Public...

1. E-government as collaborative governance / Barbara Allen ... [et al.] -- 2. Performance measurement and evaluation of e-government and e-governance programmes and initiatives / Tony Bovaird -- 3. E-government and e-governance / Tony Bovaird -- 4. Confidence in e-government / Georges Chatillon...

"This book provides organizational and managerial directions to support the greater use and management of electronic or digital government technologies in organizations, while epitomizing the current e-government research available"--Provided by publisher.