Audzevičiūtė, Dovilė - 2011
paslaugų samprata, efektyvumo viešajame sektoriuje reikšmė, identifikuojamas efektyvumas naujosios viešosios vadybos …? Is it possible to improve service efficiency? During the research sought to answer these questions. During study … efficiency of services provided by Kaunas TLE by analyzing opinion of specialists who works directly with customers.The first …