This chapter describes the development and testing of a method for information systems (IS) strategy formulation in small and medium enterprises (SMEs). A case study describing a practical experience with the method is presented. Essentially the method is comprised of two complementary analyses:...

Some years ago Lyytinen and Hirschheim (1987) explored information systems (IS) failure, characterising four different types or modes of failure. This paper re-examines these types of failures in the context of an enterprise system (ES) implementation in an Asia Pacific business that was newly...

To develop a better understanding of the practice of business and systems analysis, we adopted the boundary practice lens to view business analysis as a boundary practice between users and IT staff. This paper presents findings from an interpretive case study of a group of business analysts...

Achieving and sustaining business-IT alignment in organisations continues to be a management challenge into the new millennium. As organisations strive toward this end, researchers are attempting to better understand the alignment phenomenon. Empirical research into business-IT alignment is...