using a case study methodology to develop and refine a conceptual model of the relationship between IS/IT investment and … organisational performance. The conceptual model has four main components, IS/IT investment, organisational performance … the issue of an IS/IT investment threshold and its applicability to organisations is presented. …

/IT investment model. In addition, resultssuggest the presence of a set of intermediary variables, namely operations, product … Information Systems Planning on therelationship between IS/IT investment and organisational performance. …