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Learning by applying : the case of the Malcolm Baldrige National Quality Award
Miller, Jason; Parast, Mahour Mellat - In: IEEE transactions on engineering management : EM 66 (2019) 3, pp. 337-353
Persistent link: https://www.econbiz.de/10012060881
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Mapping the relationship among quality management practices, organizational learning, organizational culture, and organizational performance in higher education : a proposed framew...
Mohammed, Ahmed Hani; Che Azlan Bin Taib; … - In: Inventi impact: service sector (2016) 3, pp. 165-174
Persistent link: https://www.econbiz.de/10011625684
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Does organizational forgetting affect vendor quality performance? : an empirical investigation
Agrawal, Anupam; Muthulingam, Suresh - In: Manufacturing & service operations management : M & SOM 17 (2015) 3, pp. 350-367
Persistent link: https://www.econbiz.de/10011307927
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The good, the bad, and the successful : how corporate social responsibility leads to competivitve advantage and organizational transformation
Martinuzzi, André; Krumay, Barbara - In: Journal of change management : an international journal 13 (2013) 4, pp. 424-443
Persistent link: https://www.econbiz.de/10010234974
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Customizing quality management practices : a conceptual and measurement framework
Zhang, Dongli; Linderman, Kevin; Schroeder, Roger G. - In: Decision sciences : DS 45 (2014) 1, pp. 81-114
Persistent link: https://www.econbiz.de/10010344819
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The organizational infrastructure of continuous improvement : an empirical analysis
Galeazzo, Ambra; Furlan, Andrea; Vinelli, Andrea - In: Operations management research : OMR ; advancing … 10 (2017) 1/2, pp. 33-46
Persistent link: https://www.econbiz.de/10011738830
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Does quality knowledge spillover at shares suppliers? An empirical inestigation
Muthulingam, Suresh; Agrawal, Anupam - In: Manufacturing & service operations management : M & SOM 18 (2016) 4, pp. 525-544
Persistent link: https://www.econbiz.de/10011594999
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Public administrators' engagement in services co-creation : factors that foster and hinder organisational learning about citizens
Magno, Francesca; Cassia, Fabio - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1161-1172
Persistent link: https://www.econbiz.de/10011525755
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The effects of total quality management and organisational learning on business performance : evidence from Taiwanese insurance industries
Lee, Hsu-hua; Lee, Chen-ying - In: Total quality management & business excellence : an … 25 (2014) 9, pp. 1072-1087
Persistent link: https://www.econbiz.de/10010417998