The roster planning process at the Dutch security firm NVD was traditionally carried out by hand. A few years ago, because of changing labor laws in The Netherlands, this became practically impossible. We developed a decision support system which has four main modules. The first one checks given...

Rede, in verkorte vorm uitgesproken bij de aanvaardig van het ambt van hoogleraar aan de Faculteit der Bedrijfskunde met als leeropdracht Bedrijfskunde, in het bijzonder Informatie Management

There are multiple obstacles to use of health information systems (HISs) in Yemen, including fragmented systems, insufficient infrastructure, a lack of skilled personnel, and the absence of standardized registries with identical terminology and coding. The absence of unified strategic visions1,...

Service organisations still struggle with the adoption of a road to excellence. Evidence exists that processes and systems in service organisations are not always as advanced as in manufacturing organisations. Adding a quality smile to the face of the service provider will not solve the problems...

Navigational systems assist drivers in finding a route between two locations that is time optimal in theory but seldom in practice due to delaying circumstances the system is unaware of, such as traffic jams. Upon arrival at the destination the service of the system ends and the driver is forced...

The roster planning process at the Dutch security firm NVD was traditionally carried out by hand. A few years NVD was traditionally carried out by hand. A few years ago, because of changing labor laws in the Netherlands, this became practically impossible. We developed a decision support system...

Resilient Housing (RH) initiatives are a crucial means of improving access to safe and sanitary housing in urban areas of high vulnerability. These projects make residents safer, healthier, and more secure, and increase the economic inclusion of the world's poorest populations. They upgrade...

Moldova, like many other countries in the region, is facing rapid economic and demographic transitions. Employers report that inadequate levels of workforce skills hamper their productivity. Recognizing the importance of workforce development to improve the country's socioeconomic prospects, the...

By improving their skills, health, knowledge, and resilience-their human capital-people can be more productive, flexible, and innovative. Human capital is a central driver of sustainable growth and poverty reduction. Investments in human capital have become more important as the nature of work...