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~institution:"Erich-Schmidt-Verlag <Berlin>"
~person:"Borth, Karoline"
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Dienstleistungsqualität
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Electronic Commerce
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Servicequalität im E-Commerce : Konzeption - Umsetzung - Best Practice
Dethloff, Claus
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ed., contributor
); …
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2016
Persistent link: https://www.econbiz.de/10012195651
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