A large share of the workforce throughout the developing world is self-employed, and this proportion has increased in recent decades. Assessments of this development vary, with pull factors such as high returns to capital contrasted with push factors such as barriers to more desirable salaried...

The biggest key aspect to the success of a business is a satisfied customer. For this reason, it is possible to state that the growing trend of focusing on the customer and his/her needs has prevailed in recent years. The aim of this article is to analyze the use of CRM (Customer Relationship...

Platform work creates a work model that is both a curse and a blessing for vulnerable labour market segments. Based on research on female precarity, the article expects that remote platform work—so‐called crowdwork—could especially attract women who need to combine income and care...