(VF)Plusieurs auteurs évoquent la «codification» et la «personnalisation» comme deux stratégies génériques de gestion des connaissances dans les entreprises. Cependant, aucune recherche n’a jusqu’à présent étudié spécifiquement les prévalences respectives de ces deux...

This paper aims at analysing the differences between two major research fields: Economic intelligence and knowledge management. A framework showing the complementarities between those two fields is set up. After a literature review on those two fields we explain that economic intelligence and...

Dans un projet de conception d’un produit, certaines connaissances utilisées et produites sont exploitées par des projets connexes : adaptations, mise au point, innovation de produits s’appuyant sur les connaissances utilisées et produites au cours du projet. Le problème est d’aider...

Dans un projet de conception d’un produit, certaines connaissances utilisées et produites sont exploitées par des projets connexes : adaptations, mise au point, innovation de produits s’appuyant sur les connaissances utilisées et produites au cours du projet. Le problème est d’aider...

The continued importance of organizational learning has recently led to several calls for further developing the theory. This article addresses these calls by extending Crossan, Lane and White’s (1999) 4I model to include a fifth process, information foraging, and a fourth level, the tool. The...

As new interactive and collaborative features of the Internet emerge, information is now one of the organization?s most valuable assets. As an organization, being able to collect and use the information to one?s advantage depends on the access to the right type of technology and the most...

The Malcolm Baldrige National Quality Award (MBNQA) is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA’s leadership triad and knowledge management in an e-government...

The aim of this paper is to analyze the influence of knowledge management on business performance. First, a review of the literature has been made, in order to define the most common dimensions of knowledge management and results for subsequent measurement. The dimensions of knowledge management...