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~type_genre:"Aufsatzsammlung"
~type_genre:"Conference paper"
~institution:"Call-Center-Forum Deutschland"
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Call-Center erfolgreich outsourcen : [die Arbeit mit Dienstleistern planen, umsetzen, steuern und evaluieren ; Praxishandbuch]
Grutzeck, Markus
(
contributor
);
Fuderholz, Jens
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003949684
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