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Customer satisfaction
15
Kundenzufriedenheit
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11
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The service industries journal
Discussion paper series / IZA
426
IZA Discussion Paper
241
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
193
Journal of business research : JBR
114
NBER working paper series
112
International journal of happiness and development
109
Journal of economic behavior & organization : JEBO
107
Working paper / National Bureau of Economic Research, Inc.
106
Journal of retailing and consumer services
90
NBER Working Paper
89
International journal of hospitality management
80
Journal of vocational behavior
80
GLO discussion paper
78
CESifo working papers
73
Working paper
72
Journal of economic psychology : research in economic psychology and behavioral economics
71
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
69
Discussion paper
67
SOEPpaper
66
Applied economics letters
60
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
56
Journal of travel and tourism marketing
55
The journal of socio-economics
55
Tourism management : research, policies, practice
55
The journal of services marketing
49
Applied economics
48
Discussion paper / Tinbergen Institute
43
Tourism management perspectives : TMP
42
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
42
International review of economics : journal of civil economy
40
Economics letters
39
Social Indicators Research
39
Journal of behavioral and experimental economics
37
IZA Discussion Papers
36
Journal of career development
36
Kyklos : international review for social sciences
35
Journal of hospitality marketing & management
33
Tourism analysis : an interdisciplinary tourism & hospitality journal
33
Cogent business & management
32
Warwick economic research papers
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ECONIS (ZBW)
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1
Achieving favourable customer outcomes through employee deviance
Boukis, Achilleas
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 319-338
Persistent link: https://www.econbiz.de/10011564146
Saved in:
2
Does emotional labor moderate customer participation and buying?
Seger-Guttmann, Tali
;
Medler-Liraz, Hana
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 356-373
Persistent link: https://www.econbiz.de/10011564156
Saved in:
3
Do customer participation and cognitive ability influence
satisfaction
?
Jia, Jingdong
;
Wang, Jing
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 416-437
Persistent link: https://www.econbiz.de/10011579203
Saved in:
4
Customer readiness-customer participation link in e-services
Tuan Nguyen
- In:
The service industries journal
42
(
2022
)
9/10
,
pp. 738-769
Persistent link: https://www.econbiz.de/10013362141
Saved in:
5
Re-examining encounter intensity's conceptualisation, measurement and role
Ghantous, Nabil
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 237-254
Persistent link: https://www.econbiz.de/10011299601
Saved in:
6
Turning ideas into products : subjective well-being in co-creation
Pera, Rebecca
;
Viglia, Giampaolo
- In:
The service industries journal
35
(
2015
)
7/8
,
pp. 388-402
Persistent link: https://www.econbiz.de/10011337141
Saved in:
7
Key drivers of services website loyalty
Sanz Blas, Silvia
;
Ruiz Mafe, Carla
;
Pérez Perez, Isabel
- In:
The service industries journal
34
(
2014
)
5
,
pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
Saved in:
8
Simultaneous measurement of quality in different online services
Barrera, Ramón Barrera
;
Carrión, Gabriel Cepeda
- In:
The service industries journal
34
(
2014
)
2
,
pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
Saved in:
9
Core service versus relational benefits : what matters most?
Dimitriadis, Sergios
;
Koritos, Christos
- In:
The service industries journal
34
(
2014
)
13
,
pp. 1092-1112
Persistent link: https://www.econbiz.de/10010412917
Saved in:
10
Explicating customer orientation's influence on frontline employee
satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
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