Clifton, Judith; Díaz-Fuentes, Daniel - Volkswirtschaftliche Fakultät, … - 2008
This article evaluates EU policies on public services – particularly public network services - from the citizens´ point … and positive externalities. Changing EU policy on public services is synthesised and classified into two main phases in … section two. Citizen satisfaction with public services as revealed through surveys from 1997 to 2007 is explored in the third …