This study considers motivation to lead (MTL) as its focal point and assumes that MTL should be linked to the person's emotionality. The author draws on two partially opposing concepts regarding emotions: emotion recognition and alexithymia. Their effects on MTL are analysed using two data sets,...

A new measure for emotion recognition abilities, the Videotest of Emotion Recognition, is described. Two aspects in emotion recognition are distinguished, accuracy of recognition of emotion types that constitute the emotional state of the observed person and sensitivity to the intensity of the...

Purpose –The purpose of this paper is to explore how psychological variables are related to real-life insurance consumption. Specifically, the authors focus on whether emotions and psychological traits can improve the predictability of insurance demand, taking traditional socioeconomic...

Facial expression research largely relies on forced-choice paradigms that ask observers to choose a label to describe the emotion expressed, assuming a categorical encoding and decoding process. In contrast, appraisal theories of emotion suggest that cognitive appraisal of a situation and the...

Research in neurophysiology and neuropsychology have established a strong dependence between emotion, subjectivity and decision-making. Otherwise, medical observations are used as one of the main inputs of clinical decision support systems (CDSS) which are designed to support patients with...

This paper presents a review of automated technology integrations for organizations to assess their customer satisfaction levels. The paper also includes a comparison of the common resources that are used to measure customer satisfaction. The main part of the paper subsequently describes the...

Recognition of emotions within others is a necessary life skill. We know that this is a learnt skill, which develops throughout childhood and is deficient in some individuals. To put individual development in context, it is necessary to understand the nature of development amongst the normal...

Face expression recognition is an active area of research with several fields of applications, ranging from emotion recognition for advanced human computer interaction to avatar animation for the movie industry. This paper presents a review of the state-of-the-art emotion recognition based on...