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Quality moderates market competition : evidence of Taiwanese service industry
Yang, Yi-Fang; Chen, Yahn-Shir - In: International journal of quality & reliability management 33 (2016) 9, pp. 1332-1345
Persistent link: https://www.econbiz.de/10011607094
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Financial (dis-)information : evidence from a multi-country audit study
Giné, Xavier; Mazer, Rafael Keenan - 2016
Persistent link: https://www.econbiz.de/10011560185
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QMS external quality auditors' competency requirements : perspectives from accredited certification bodies in Malaysia
Wahid, Roslina Ab; Tan, Peck-Leong - In: International journal of quality & reliability management 40 (2023) 7, pp. 1621-1646
Persistent link: https://www.econbiz.de/10014313843
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Outcome of quality management practices : differences among public and private, manufacturing and service, SME and large organisations
Eriksson, Henrik - In: International journal of quality & reliability management 33 (2016) 9, pp. 1394-1405
Persistent link: https://www.econbiz.de/10011607166
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Gaining insights into the measurement of value in industrial service network
Saunila, Minna; Rantala, Tero; Ukko, Juhani; Pekkola, Sanna - In: International journal of quality & reliability management 34 (2017) 4, pp. 478-493
Persistent link: https://www.econbiz.de/10011704838
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Comparison of quality management for externally sourced business services
Holschbach, Elmar - In: International journal of quality & reliability management 30 (2013) 5, pp. 530-570
Persistent link: https://www.econbiz.de/10009763311
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Assessing the uptake of Industry 4.0 technologies : barriers to their adoption and impact on quality management aspects
Laskurain-Iturbe, Iker; Arana-Landin, German; … - In: International journal of quality & reliability management 40 (2023) 10, pp. 2420-2442
Persistent link: https://www.econbiz.de/10014470789
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The readiness of manufacturing industries to transit to Quality 4.0
Maganga, Deusdedith Pastory; Taifa, Ismail W. R. - In: International journal of quality & reliability management 40 (2023) 7, pp. 1729-1752
Persistent link: https://www.econbiz.de/10014313899
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Antecedents of attitudinal loyalty in a telecom service sector : the Nigerian case
Izogo, Ernest Emeka - In: International journal of quality & reliability management 33 (2016) 6, pp. 747-768
Persistent link: https://www.econbiz.de/10011591125
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Service quality, customer satisfaction and loyalty in automobile repair services sector
Izogo, Ernest Emeka; Ogba, Ike-Elechi - In: International journal of quality & reliability management 32 (2015) 3, pp. 250-269
Persistent link: https://www.econbiz.de/10010531022