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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Pai, Fan-Yun"
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Pai, Fan-Yun
Dahlgaard, Jens Jörn
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of services and operations management
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Classifying restaurant service quality attributes by using Kano model and IPA approach
Pai, Fan-Yun
;
Yeh, Tsu-Ming
;
Tang, Cheng-Yeh
- In:
Total quality management & business excellence : an …
29
(
2018
)
3
,
pp. 301-328
Persistent link: https://www.econbiz.de/10011854059
Saved in:
2
Effects of clinical pathway implementation on medical quality and patient satisfaction
Yeh, Tsu-Ming
;
Pai, Fan-Yun
;
Huang, Kai-I
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 583-601
Persistent link: https://www.econbiz.de/10011305642
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