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Telephony choices and the evolution of cell phones
Thacker, Michael J.; Wilson, Wesley W. - In: Journal of regulatory economics 48 (2015) 1, pp. 1-25
Persistent link: https://www.econbiz.de/10011473828
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Determinants and effects of mobile service customization : an empirical study of A2P SMS adoption
Boonlert Watjatrakul - In: International journal of information systems in the … 10 (2018) 4, pp. 73-87
Persistent link: https://www.econbiz.de/10011938753
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Modeling consumers' trust in mobile food delivery apps : perspectives of technology acceptance model, mobile service quality and personalization-privacy theory
Diep Ngoc Su; Nguyen An Ngoc Nguyen; Ly Ngoc Thi Nguyen; … - In: Journal of hospitality marketing & management 31 (2022) 5, pp. 535-569
Persistent link: https://www.econbiz.de/10013327147
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Investigating the impact of mobile telecom service characteristics on consumer satisfaction in urban Uganda
Manyaga, Fawz; Hacıoğlu, Ümit - 2021
Persistent link: https://www.econbiz.de/10012659314
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Conceptualisation of customer experience : the case of mobile telecoms services in Morocco
Belabbes, Ikrame; Oubrich, Mourad; Fiano, Fabio; … - In: International journal of managerial and financial … 12 (2020) 1, pp. 89-118
Persistent link: https://www.econbiz.de/10012253760
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Factors affecting consumers' choice of mobile communication service providers in the City of Tshwane
Mudzanani, Takalani Eric; Molaoa, Tankiso Augustine - In: African journal of business and economic research : AJBER 13 (2018) 3, pp. 175-203
Persistent link: https://www.econbiz.de/10012056009
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Telecom branding in Pakistan : network coverage or value added services
Siddiqui, Kamran Ahmed; Ali, Mazhar; Sarki, Irshad Hussain - 2015
Purpose – This study explores the factors of telecom branding in Pakistan. Design/methodology/approach – Survey methodology was used to collect the data and a total of 238 mobile phone users were interviewed for their telecom brand preferences. Findings – Exploratory factor analyses and...
Persistent link: https://www.econbiz.de/10012124693
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A gap analysis of customer perceptions and expectations of service quality amongst mobile telephony companies in Ghana
Puni, Albert; Okoe, Abednego Feehi; Damnyag, John B. - In: Journal of management and strategy : JMS 5 (2014) 3, pp. 60-70
Persistent link: https://www.econbiz.de/10010440692
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How much do switching costs and local network effects contribute to consumer lock-in in mobile telephony?
Czajkowski, Mikołaj; Sobolewski, Maciej - In: Telecommunications policy : the international journal … 40 (2016) 9, pp. 855-869
Persistent link: https://www.econbiz.de/10011621591
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Determinants of customer switching towards mobile number portability
Chadha, Suresh K.; Bhandari, Namita - In: Paradigm : the journal of Institute of Management Technology 18 (2014) 2, pp. 199-219
Persistent link: https://www.econbiz.de/10011760600