Agile Prozesse und zertifizierte Managementsysteme wirken anfänglich wie ein Widerspruch, insbesondere hinsichtlich der Steuerung des Prozessverlaufs sowie der Kontrolle beabsichtigter Ergebnisse. Doch ein wissenschaftlicher Blick auf etablierte Formen der Prozesssteuerung legte im Rahmen einer...

Purpose: This paper proposes model-based standard times estimates, using multiple linear regression, nonlinear optimization, and fuzzy systems in four real cases assembly lines. The work includes a description of the models and a comparison of their performance with values obtained using the...

Purpose: The purpose of this research is to develop an optimization model of CNC turning process. The objective function of the model is to minimize processing time and carbon emission. We implemented the results of optimization with real machining application using a certain workpiece....

Purpose: Official trip is one of the common business processes carried out by every organization, including educational institutions. However, in its implementation, there are various kinds of obstacles that have an impact on the lack of effectiveness and efficiency of the system, in terms of...

Purpose: This study aimed at implementing lean six sigma to evaluate the productivity and manufacturing waste in the production line of a paper company Methodology/Approach: The study is a case study in nature. The method illustrates how lean six sigma (LSS) is used to evaluate the existing...

The business continuity of the gig economy is strongly driven by the operator's ability to manage the maturity of business processes. Moreover, projects in the gig economy are risky due to the lack of monitoring and involvement of actors' profiles. When business processes become mature as the...

Process-Driven Applications (PDA) combine Business Process Management and less-code approaches. They are typically based on executable process models, human tasks, and adapter code to external software services. Process data is shared across these artifacts, managed by a process engine....

Bauverträge sind besondere Verträge und stellen damit hohe Anforderungen an die Vertragspartner. Die Errichtung des Bauwerks erfordert zumeist mehrere Jahre. Gerade zum Vertragsschluss steht oftmals nicht ganz genau fest, wie das fertige Objekt aussehen wird. Folglich sind Änderungen meist...

Business process modeling is a standard activity in the new technology of many organizations. Any information system needs to exchange data between activities by transit inputs and outputs. Workflow-net with data (WFD-net) has been used to verify the data anomalies such as missing data, lost...

This forum paper examines the past and the future of Operations Management (OM) research.First, we investigate the evolution of OM research from 1997 to 2018 by using machine learning tools to analyze all OM papers published in five journals (JOM, MS, M&SOM, POM, and OR), and find that the...

This chapter analyses access to remedies and the efficacy of enforcement mechanisms for corporate sustainability norms at domestic and international levels. It argues that meaningful discussion of remedies and their enforcement must centre on affected communities rather than corporations....

The Industry 4.0 and business intelligence era, in which automation and data exchange in manufacturing technologies becomes a prerequisite. Therefore, companies aspiring for achieving competitive advantage need to be updated with the latest technologies. Enterprise Resource Planning (ERP)...

Corona Virus Disease 2019 (known as COVID-19) was first born in Wuhan, China during the end of the year 2019, it was being said that the pandemic spread in this city. Some countries had first infected in this disease, such as Thailand, Japan, South Korea, Singapore, Vietnam, Taiwan, and the...

Business Process Reengineering (BPR) is the cutting-edge trend in contemporary business. It is a tool, a method or practice to attain radical improvement in various dynamic environments. The main aim of development of this scale “BPR Application Scale (BPRAS)” was to study about the...

Purpose: With this work, we intend to promote research on the application of Operations Management tools in order to assist with decision-making in health crisis situations. During the first six weeks of the COVID-19 crisis in Spain, we have contacted a large number of hospital and health...

The significance of insurance activity is constantly growing, generating new problems and posing new challenges. One of these challenges is meeting the growing requirements and expectations of customers. This requires the efficient management of insurance companies, which means the necessity to...

The aim of this paper is to propose a management model which would assess the state of the business and indicate the improvement points, as well as to demonstrate the applicability of the model in a case of the postal company. An A'BA model is proposed which represents a combined application of...

Sri Lankan public service apparatus has a long colonial heritage, and all of that has not been in line with the requirements of a 21st century public service expectations. However, the increasing societal pressure for the delivery of more modern public services has forced it to undergo a major...

It has often been claimed that services are so much special and featured by challenging characteristics such as "intangibility", "perishability" "simultaneity" and "heterogeneity". This paper will show that indeed services and industrial manufacturing are both featured by same process...