The significance of insurance activity is constantly growing, generating new problems and posing new challenges. One of these challenges is meeting the growing requirements and expectations of customers. This requires the efficient management of insurance companies, which means the necessity to...

The aim of this paper is to propose a management model which would assess the state of the business and indicate the improvement points, as well as to demonstrate the applicability of the model in a case of the postal company. An A'BA model is proposed which represents a combined application of...

The penetration of renewable energy sources into power systems has been increasing to mitigate the concerns for the environment, global warming, and rising fuel prices. However, the variability and uncertainty of power output from renewable energy sources raise challenging issues for power...

It has often been claimed that services are so much special and featured by challenging characteristics such as "intangibility", "perishability" "simultaneity" and "heterogeneity". This paper will show that indeed services and industrial manufacturing are both featured by same process...

Due to diversified and frequently changing demands from customers, technological advances and global competition, manufacturers rely on collaboration with their business partners to share costs, risks and expertise. How to take advantage of advancement of technologies to effectively support...

The fast growth of the service sector is one of the characteristic features of the contemporary economy. Amongst other CEE countries, Poland is one of the emerging locations for this sector. The aim of the paper is to examine and compare the business service sector in India, Ireland and Poland....

Over the past three decades, practitioners and researchers in engineering and operations sciences have focused on disassembly planning as a way to increase profitability of re-manufacturing, recycling and disposal processes for end-of-life products. An important task in disassembly planning is...

The article provides a discussion on results of extensive empirical research conducted in 2016 on a sample of 495 local government authorities, using the CAWI questionnaire technique supported by the CATI survey. The results thus obtained were verified in statistical terms and then critically...

Design Science Research (DSR) purports to be a guide for research oriented to finding solutions to problems and designing artifacts. The aim of this study is to propose its use in the proposition of a management model by processes intended for science parks. Four science parks located in Paraná...

Purpose - The purpose of this paper is to study the relationship between organizational adaptability, institutional leadership and business process reengineering performance using the tested complexity theory in a developing economy setting. Design/methodology/approach - This study is...

The article proposes a framework for thinking about the role and elements of a corporate headquarters. The concept is that headquarters is both a physical place with implications for the culture and work processes of the firm and a set of processes and strategies that define how the work...

Knowledge is considered as a vital asset, an important fundamental driver and significant resource in banking industry. In current era, banks face positive consequences of sharing knowledge in workplace. Knowledge management is significant and reliable source for achieving excellence in...

Purpose: Existing productivity improvements activities such as inventory buffer, overall equipment effectiveness (OEE) and total productive maintenance (TPM) do not analytically associate the throughput shortage with process parameters. The paper aims to develop and test an integrated model to...

Nowadays, organizations are trying to have, not only a competitive advantage in the market, but also in sustainable development. The purpose of this paper is to investigate the process of measuring organizations' sustainability using process-oriented indicators. The research seeks to address the...

The application of business process management (BPM) in public organizations is determined by multiple factors and, according to numerous studies, organizational culture is one of them. Therefore, the aim of the study presented in the article was to identify the organizational culture factors...

Die "Digitalisierung im deutschen Mittelstand" steht seit einigen Jahren zunehmend im Zentrum der Diskussion von Wirtschaft, Verbänden und Politik. Dies unterstreicht, welche Bedeutung die Verantwortlichen dem Einfluss der Digitalisierung auf das Rückgrat der deutschen Volkswirtschaft...

In this paper the issue of effective establishment of total quality management system in higher education in Macedonia is discussed in details. In Macedonia, substantial changes occurred during last two decades: introduction of Bologna system, establishment of private higher education...

Purpose: Lean approach is widely recognized today as an effective approach to process management and more specifically to performance improvement of processes. However, there is an ambiguity around this approach, which leads to the failure of several companies to achieve their desired...

This study examines rapid prototyping, also referred to as new production launch, or ramp-up time. A strong emphasis on speed is vital for the success of a product development and market launch. Managers concern themselves with organizing ramp-up activities into arrayed sequences to achieve...

Purpose: Based on technological progress, companies innovate and design a variety of new processes to be implemented in order to gain a competitive advantage. Nevertheless, many companies face issues during the initial integration of these emerging technologies with their existing business...

Building upon the theoretical insights of the literature on organizational routines and "activity system" perspectives on business models, we propose a multi-level theory of business model innovation that explains business model dynamics within established firms, integrating the processes...

Like military strategists, business professionals orient themselves in the world supported by an overarching, yet by researchers unlabeled, understanding of how different organizational levels develop and interact. Researchers may understand this phenomenon by utilizing the idea of military...

Facing economic pressure and case-based compensation systems, hospitals strive for effectively planning patient hospitalization and making efficient use of their resources. To support this endeavor, this paper proposes a flexible hierarchical mixed-integer linear programming (MILP)-based...

This paper analyses the means by which major innovations in the operations management (OM) practice develop. It describes the process as having a life cycle pattern that starts with a big idea. The big idea concept promises breakthrough operating results, ultimately providing lower price, better...