This paper studies the relationship between leadership as an activity of business process management (BPM) and company performance. Business process data about leadership and business processes in SMEs were collected via questionnaires on the population of 3007 SMEs in Slovenia. Aspects of...

Purpose: This study aims to examined the impact of business intelligence (BI) and supply chain ambidexterity (SCA) on operational performance (OP), contributing to dwarf knowledge in small- and medium-sized enterprises (SMEs) in the context of emerging economies. The mediating role of SCA was...

Uncertainty plays an indispensable role in decision-making problems. Numerous criteria, such as time and costs, typically do not have exact values, leading the stakeholders to rely on indefinite information or data. This paper employed a set of techniques to deal with such uncertainties in the...

In a global context of change and uncertainty, the innovation capacity of organizations is key to their sustained development. The objective of this study is to empirically analyze the relationship between innovation and firm performance of micro, small and medium-sized enterprises (MSMEs) in...

Purpose - In the current business context, there is a current need to adopt contemporary practices of process management as a competitive advantage to leverage organizational results. This study aims to explore such relationships, considering the performance results in the organizational...

"Business Process Standardization" (BPS) is a practice intended to achieve consistency across underlying organizational processes, in support of service-delivery excellence and optimization of costs and benefits. Given the growing importance of BPS, there is need in both research and practice...

The impulse to think about process-induced social networks (in short: process networks) comes from the discipline of "Process Mining" (e.g. van der Aalst et al. 2005). The relevant literature refers to an "organizational view" or "organizational mining" in process mining. In essence, process...

Batch processing is a common production approach used in a number of industries. In this work, we consider modeling approaches for performanceevaluation of system with batch processing and sequence-dependent setup times (between each job) on a single machine with Poisson arrivals....

This document will discuss some crucial operational aspect to the National Agricultural Development Company (NADEC) https://nadec.com.sa/ dairy Milk production company such as how well the inventories within the production system are currently managed, detailed illustration of the critical...

Risks in supply chain covers up the inconveniences that could happen in a supply chain of a certain organization. Process Optimization Focused Capability (POFC), Innovation Focused Capability (IFC) and Operation Flexibility Focused Capability (OFFC) are considered as the developments in the...

Algorithm-enabled decision support has an increasingly important role in supporting the day-to-day operations of healthcare organizations. Yet, fully realizing the value of algorithmic decision support lies critically in the opportunity to re-engineer the related processes and redefine roles in...

This scientific paper explores operational management strategies aimed at achieving sustainable productivity growth in manufacturing organizations. Productivity, a key driver of competitiveness and success, is intricately linked to the concept of sustainability in today's dynamic business world....

Process Mining (PM) is a modern approach for analyzing business processes and associated with far-reaching improvements (such as increased internal control evaluation, or more efficient analysis of process activities within a workflow). It can thus leverage the capabilities of auditors to...

Process Mining has become a standard in many companies as part of process control in various areas. Previous papers for specific areas have discussed its use to ensure good governance. This paper proposes generic use cases of process mining in the context of assurance activities in the...

In modern conditions, quality management is already becoming a managerial function like any other function in the organization, as employees from all sectors and all departments should participate in it.The involvement of all employees in the organization contributes to total quality management....

In modern conditions, quality management is already becoming a managerial function like any other function in the organization, as employees from all sectors and all departments should participate in it.The involvement of all employees in the organization contributes to total quality management....

Automation is a concept that has been introduced previously in organizations as a way to improve their processes. However, Robotic Process Automation is an emerging way to automate processes with software, which the industry calls robots. These robots perform repetitive and low-complexity tasks...

ChatGPT is an artificial-intelligence chatbot developed by OpenAI. It can be used in a variety of applications including content creation, personalized recommendations, copy creation, and for language translation. In business, it can be used for data analysis, provide recommendations, and even...

orldwide, chemotherapy centers that provide outpatient services face significant challenges owing to increased demand and limited resources. Therefore, outpatient chemotherapy process (OCP) optimization has attracted the attention of operations management scholars. This review seeks to provide a...

This study explores the characteristics that influence the success factors of accounting firms in the introduction of a RPA system. The RPA system success factors used in this paper are based on the measurements of the Technology Acceptance Model (TAM) and the Information System Success Model...