This study focuses on understanding the factors that affect the intention of using financial technology among young Vietnamese in the context of the COVID-19 pandemic. Fintech studies are abundant in developed countries and mainly focus on consumers' conditions, awareness, habits, and capital....

The primary objective of this study is to explain the factors that influence the continuance intention of accountants to use an accounting information system (AIS) in the context of Jordanian small and medium-sized enterprises (SMEs). Accountants are the main AIS users, and their system...

Whilst self-service technologies (SSTs) are novel and evolving, they have rapidly grown popular across various retail service settings. Having been introduced into the Nigerian banking space, the level of customers' satisfaction from the system is still unknown given that it has disrupted the...

Purpose - Several e-payment technologies have diffused in Nigeria yet debit card usage on POS devices have not shown consumer confidence in its usage thereby affecting the cashless policy drive of the nation. The study considered an affective commitment of users as moderating their behaviours....

This paper proposes and validates a comprehensive model of consumer acceptance in the context of offline e-cash payment. It modifies the unified theory of acceptance and the use of technology model (UTAUT) with constructs of perceived security, cost of use, and government policy. Data collected...

Technology is emerging as an as an important banking mode for customers, and although almost all the banks in India are offering Internet Banking, India faces problems related to the digital divide, e-frauds, and high rates of interest, amongst other things. This is causing concern in banks,...

In the service sector, such as tourism and hospitality, a traveler often tries to find information about their destination digitally, comparing it to alternatives available to have the best option. This demand businesses that are in the tourism and hospitality sector to advertise their...

Turkey's e-commerce market is rapidly expanding, and the country is ranked first in the world in monthly mobile purchases. The purpose of this study is to determine the factors that influence the adoption of online payments systems among the customers of a Turkish bank during the COVID-19...

The undertaken research investigates the extended unified theory of acceptance and use of technology (UTAUT) model from the perspective of online education in the deadliest period of COVID-19. This research investigates the extended dimensions, for instance, mobile self-efficacy and perceived...

An important step to achieve greater financial inclusion is to increase the acceptance and usage of digital payments. Although consumer adoption of digital payments has improved dramatically globally, the acceptance and usage of digital payments for micro, small, and medium-sized retailers...

This research focuses on factors affecting the acceptance of internet banking among users at Kurdistan International Bank and Cihan Bank, The problem of this research is represented in how we can describe factors affecting the acceptance of internet banking among users in studied organizations,...

Performance-raising practices tend to diffuse slowly in the health care sector. To understand how incentives drive adoption, I study a practice that generates revenue for hospitals: submitting detailed documentation about patients. After a 2008 reform, hospitals could raise their Medicare...

This paper models the incentive misalignment between firm owners and their employees as a barrier to technology diffusion, which is a critical yet understudied feature, in technology adoption settings. To do so, we consider a general continuous-time optimal stopping framework with the...

Adoption and continued use of novel technologies has the potential to significantly accelerate social and economic development in emerging markets. In this paper, we examine to what extent timely after-sales service — i.e., fast resolution of repair tasks — impacts technology adoption in...

Insurance telematics is a recent technology-enabled service innovation advanced by insurance companies and adopted by millions of drivers worldwide. This research study explores the insurance telematics technology acceptance and use among the new Millennials generation, which represents both a...

This paper shows that higher information technology (IT) adoption by banks led to a larger increase in corporate lending in the months following the COVID-19 outbreak in Italy. Examining banks with heterogeneous degrees of IT adoption, we investigate the dynamics of credit and its allocation...

For financial institutions mobile banking has represented a breakthrough in terms of remote banking services. However, many customers remain uncertain due to its security. Therefore, improving the comprehension of the residents‟ reasons and methods of using bank sites, including their...

Rapid internet penetration and increasing smartphone usage in India and the world has changed the consumer behaviour and has altered traditional business paradigms. Online services have replaced a number of traditional offline activities today. The acceptance of digital technology has by far...

Nowadays, Internet Banking can help the customer to manage their account anytime and anywhere on their devices or mobile phone, the customer can simply log into the internet banking service in any bank they like. This study attempts to explore the effects of different key factors influencing the...

Innovative financial technologies are becoming a pathway to inclusive economic participation for individuals and firms. This paper presents evidence on how individuals' decisions to adopt such technology, particularly mobile money, relate to the adoption choices of their network of family and...

The Internet of Things (IoT) promises a new technological paradigm that can offer a number of innovative applications and services targeting different scopes of adoption. The full potential impact of the IoT is enormous due to its pervasive nature and the rapid improvement of enabling...

As observed in many countries, mobile banking can revolutionize the practice of payment transactions. This is especially true for developing countries, where mobile banking has the potential to open non-cash banking services to the unbanked. However, unlike in countries like Kenya and Ghana, in...

Rapid technological progress is one of the basic processes in the modern world. It is an integral part both in the field of labor and employment and in leisure and recreation. The request for an accelerated implementation of digital technologies in the economy and social sphere, which is...

The consumer goods market is characterized by strong competition. Thus, to bind customers to the company, a higher priority needs to be attributed to customer retention measures. Such measures include the loyalty card, but the use of the physical card is declining. To counteract this decline,...

After the outbreak of COVID-19, schools heavily depend on e-learning technologies and tools to shift from in-person class to online. This review article analyzes the changes of technology evolution and technology adoption of e-learning in pre- and post-COVID-19 based on the Technology System...

Transition to electric vehicles is among one public policy to reduce carbon emissions from the transport sector in Ireland. While EV adoption rates are increasing there is broad scepticism about achieving ambitious national policy targets. Using microdata on commuting behaviour and standardised...

Purpose - The banking system in Nigeria is gradually moving away from transactions "across the counter" to the fingertips of the customers with the adoption of modern technology. However, every development comes with its "pros and cons" because as technology innovation has improved service...

One of the most significant changes in the field of education in this information age is the paradigm shift from teacher-centered to learner-centered education. Along with this paradigm shift, understanding of students’ e-learning adoption behavior among various countries is urgently needed....

Purpose: According to recent studies, many road accidents could be avoided using driving assistance systems. However, the introduction of increased levels of technology in workplaces is often met with opposition. The paper, therefore, analyzes the bus drivers’ acceptance of assistance systems...

Coffee is the second most important commodity in terms of global trade value, with its global market value exceeding $460 billion in 2020. Its supply networks, which encompass multiple stakeholders, are complex and nontransparent. Blockchain is a trust technology, and some coffee firms have...

Mobile instant messaging (MIM) is currently one of the most influential areas of technology. MIM applications have experienced substantial growth in the number of users; however, research on consumer behavior regarding the use of these applications is relatively scarce. The present study seeks...

Mobile banking has been a game changer for financial organizations in terms of remote banking services. However, many customers remain uncertain due to its security. Therefore, improving the comprehension of the customer’s reasons and methods of using bank sites, including their behaviour...

As of the end of May 2021, more than 170 million people worldwide were infected with COVID-19, with the total death toll exceeding 3.7 million. The COVID-19 pandemic and the demand for physical distancing and social isolation have highlighted digital financial services (DFS) as a typical...