This study offers the first systematic exploration of the Greek e-Government team, a public sector innovation unit that operated within the Office of the Prime Minister of Greece from 2009 to 2012-the sole example of such a unit in the country. It illustrates how strategically positioned...

This study examines the relationship between organizational commitment and administrative management within a public service institution operating in an emerging governance context. Grounded in the three-component model of organizational commitment (affective, continuance, and normative) and...

Organizational bureaucratic responsiveness, the readiness and ability of public organizations to respond to public needs, in particular in times of change, requires collaborations between public organizations and citizens and responsiveness to citizens' evolving needs. One of the organizational...

Human resource management (HRM) plays a critical role in shaping public administration by ensuring the efficiency, effectiveness, and adaptability of public institutions. In post-socialist European countries, HRM reforms have been central to broader public sector transformations aimed at...

We analyze whether mayors’ prior occupation in the local public administration matters for their performance. In theory, mayors’ professional background may shape their competence in bureaucratic tasks. We use the example of grant receipts for visible investment projects for which mayors...

This paper examines the role of institutional innovation in developing China's new quality productive forces (NQPFs), with a specific focus on the policy evolution from early "deregulation" to contemporary "Fang Guan Fu" (the reform of delegation, regulation and service). It aims to analyze how...

An effective public administration is essential for state capacity and economic prosperity. We provide the first causal evidence on the short and long-term impact of secondments, a key instrument for building administrative capacity. Our context is the large-scale capacity building in the East...

Purpose This research assesses the inclination of Egyptian citizens toward embracing Voice Assistant Technology (VAT) to deliver public services based on the functioning of perceived usefulness, ease of use, trust, and perceived risk. This also examines the possibility of using machine learning...

This IMF report summarizes the technical assistance for Ukraine's customs reforms under the National Revenue Strategy. Key advice includes stakeholder engagement, effective performance indicators, and improved risk management to ensure sustainable revenue mobilization

This IMF report summarizes the technical assistance to Ukraine's customs for the National Revenue Strategy, focusing on risk management, IT improvements, stakeholder engagement, and change management to enhance customs revenue and operational accountability and efficiency

Die vorliegende Studie untersucht die in Deutschland vorherrschenden sozio-kulturellen Ursachen für Bürokratie und Überbürokratisierung und kommt unter anderem zu dem Ergebnis: Dort, wo es Spielräume bei Entscheidungen gibt, nutzt die Verwaltung sie nur sehr vorsichtig und zurückhaltend....

In Italy, government effectiveness remains below the average of the European Union Member States (EU‑27), but the declining trend since 2019 seemed to reverse in 2022, when it registered an increase (from 0.33 in 2021 to 0.45 in 2022). This result can be partly attributed to the transition to...

Overall, government effectiveness in Latvia remains below the average among the European Union Member States (EU‑27) and has decreased since 2019 (before the impact of COVID‑19). The significant government reforms initiated before COVID‑19 were slowed down during the pandemic. Now, the...

Overall, in 2022, Luxembourg's government effectiveness remained above the average of the European Union Member States (EU‑27) compared to the pre-COVID‑19 score in 2019. Traditionally ranked among the top EU Member States, Luxembourg has improved its performance slightly compared to...

Overall, government effectiveness in 2023 remained similar to the previous year and close to the average among the European Union Member States (EU-27). It also grew slightly compared with 2019 (before the impact of COVID-19). Approved by the government in 2017, the 'Czech Republic 2030'...

Government effectiveness in Croatia has recorded an increase in score from 0.46 in 2019 to 0.58 in 2022, highlighting a clear positive trend. Nevertheless, government effectiveness remains below the average for the European Union Member States (EU-27) in 2019 (before the impact of COVID-19),...

Overall, government effectiveness decreased (from 1.42 in 2019 to 1.17 in 2022) but remained above average among the European Union Member States (EU-27) compared to 2019 (before the impact of COVID-19). France still ranks in the middle, at 11th out of the EU-27 in 2022 (10th in 2021). These...

Overall, Germany's government effectiveness has decreased since the COVID‑19 crisis in 2020. While Germany achieved values of 1.5 and higher between 2013 and 2019, during and after the COVID-19 pandemic the values decreased to 1.29 in both 2021 and 2022. Within the group of EU member states,...

Overall, government effectiveness has increased in Romania in 2022 compared to 2019 (before the impact of COVID‑19). More precisely, it decreased in 2019 and 2020 but improved in 2021 and 2022. Although effectiveness started to improve following COVID‑19, several persisting factors limit the...

Bulgaria's overall government effectiveness of -0.27 remained far below the average score of the 27 European Union Member States (EU-27). This is the third consecutive negative score since 2020. The period following the outbreak of the COVID-19 crisis was characterised by political instability,...

Overall, government effectiveness in Slovakia remained below the average of the European Union Member States (EU‑27) compared to 2019 (before the impact of COVID-19). The effectiveness of the Slovak government is continuously decreasing in relative figures, while the absolute value decreased...

Overall, Poland's government effectiveness remained substantially below average among the European Union Member States (EU‑27) compared with 2019 (before the impact of COVID‑19). According to the World Bank, performance has been steadily in decline after peaking at 0.77 in 2014. Following...

Overall, government effectiveness in Sweden declined between 2004 and 2014, having started from a comparatively high level. It was then relatively stable until 2019 (before the impact of COVID-19), before decreasing by about 6 %. The most recent decline is largely attributable to the impact of...

Overall, Slovenia ranks around the EU-27 average on government effectiveness. Slovenia's effectiveness has remained rather stable over time - fluctuating around the value 1.10. Nevertheless, in 2022 Slovenia ranked slightly lower than in 2021. On 1 June 2022, the National Assembly appointed a...

How do radical reforms of the state shape economic development over time? In 1790, France’s first Constituent Assembly overhauled the kingdom’s organization to set up new administrative entities and local capitals. In a subset of departments, new capitals were chosen quasi-randomly as the...

The Sri Lankan authorities have embarked on an ambitious reform of its public debt management functions. There is consensus that the fragmented public debt management (PDM) legal framework and PDM functions across departments within the MoF and the CBSL have contributed to the lack of coherent...

E-leadership (i.e., remotely leading employees) has become a new normal in the public sector during the pandemic. However, practices of e-leadership differ due to legal, national and even organisational conditions. A deeper analysis is needed to understand what has happened with leadership...

The e-government approach continually changes the ways in which the government system serves the public. E-Services include a number of necessary steps to ensure the successful realization of services by institutions for development and administration. This article covers the e-growing...

Innovation is key for economic growth and well-being. The capacity for innovation, however, is profoundly influenced by the quality of local institutions. Although the impact of national institutions on innovation is well-documented, the effects of subnational institutional variations on...