Ankersmit, Steven; Rezaei, Jafar; Tavasszy, Lori - In: Journal of Air Transport Management 40 (2014) C, pp. 169-181
Since the global economic crisis of 2007–2011, the increasingly dynamic and challenging air cargo market in Europe has forced freight forwarders to improve their performance. In addition to improving their internal transport efficiency, they have also started to look at previously...