In the banking industry, which aims to serve customers, management level and service level are one of the criteria for measuring the core competitiveness of banks. An important indicator of management and service levels is to ensure customer satisfaction with the bank used. Six Sigma management...

A generational shift is perceived as a significant challenge to organisations, especially in the ongoing changes in contemporary labour market. Four generations meet in the workplace now, while until recently one could talk only about two. Given the growing significance of human capital as a...

A generational shift is perceived as a significant challenge to organisations, especially in the ongoing changes in contemporary labour market. Four generations meet in the workplace now, while until recently one could talk only about two. Given the growing significance of human capital as a...

This paper uses a linked employer-employee dataset from the Ghanaian manufacturing sector to analyze earnings dispersion in Ghana from 1992 to 2003, a period post extensive economic reforms. I find that variance of earnings increased from 1992 to 1998 and decreased thereafter, resembling an...

This paper uses a linked employer-employee dataset from the Ghanaian manufacturing sector to analyze earnings dispersion in Ghana from 1992 to 2003, a period post extensive economic reforms. I find that variance of earnings increased from 1992 to 1998 and decreased thereafter, resembling an...

Die Mehrheit des globalen Finanzvermögens wird heute von professionellen Asset Managern investiert, welche häufig vergleichbare Prozesse und quantitative Techniken anwenden. Dies trifft vor allem auf die strategische Asset-Allokation auf Asset-Klassen, Regionen und Währungen zu. Am weitesten...

Background: This study identified per patient resource use and staff costs at a cystic fibrosis (CF) outpatient unit from the health care provider's perspective. Methods: Personnel cost data were prospectively collected for all CF outpatients (n = 126) under routine conditions at the Charité...