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Year of publication
Subject
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Concept of man 89 Menschenbild 89 Anthropomorphism 64 Consumer behaviour 58 Konsumentenverhalten 58 anthropomorphism 43 Beziehungsmarketing 22 Brand image 22 Markenimage 22 Relationship marketing 22 Advertising effects 19 Werbewirkung 19 Brand management 18 Markenführung 18 Artificial intelligence 17 Künstliche Intelligenz 16 Emotion 14 Robot 14 Roboter 14 Homo Oeconomicus 12 Homo economicus 12 Personality psychology 11 Persönlichkeitspsychologie 11 Advertising 10 Behavioral economics 10 Brand 10 Markenartikel 10 Verhaltensökonomik 10 Werbung 10 artificial intelligence 10 Dienstleistungsqualität 9 Nachhaltige Entwicklung 9 Service quality 9 Sustainable development 9 Computerized method 8 Computerunterstützung 8 Social change 8 Sozialer Wandel 8 Anthropologie 7 Anthropology 7
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Online availability
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Undetermined 114 Free 16
Type of publication
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Article 134 Book / Working Paper 58
Type of publication (narrower categories)
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Article in journal 108 Aufsatz in Zeitschrift 108 Aufsatz im Buch 24 Book section 24 Hochschulschrift 11 Graue Literatur 7 Non-commercial literature 7 Working Paper 7 Arbeitspapier 6 Aufsatzsammlung 5 Lehrbuch 5 Thesis 4 Case study 2 Collection of articles of several authors 2 Fallstudie 2 Sammelwerk 2 Textbook 2 Article 1 Conference paper 1 Guidebook 1 Konferenzbeitrag 1 Konferenzschrift 1 Quelle 1 Ratgeber 1
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Language
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English 130 German 58 French 2 Undetermined 2
Author
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Conrad, Christian A. 4 Mattila, Anna S. 4 Buchenau, Peter 3 Chen, Rocky Peng 3 Hildebrandt, Alexandra 3 Kim, Sara 3 Landhäußer, Werner 3 Walter, Claus 3 Wan, Echo Wen 3 Aggarwal, Pankaj 2 Back, Camila 2 Baek, Tae Hyun 2 Belk, Russell W. 2 Benlian, Alexander 2 Breitner, Michael H. 2 Choi, Sungwoo 2 Cui, Yuanyuan 2 Delgado-Ballester, Elena 2 Duhachek, Adam 2 Dwinita Laksmidewi 2 Fan, Alei 2 Herteux, Andreas 2 Huang, Li 2 Madden, Thomas Justin 2 McGill, Ann L. 2 Morana, Stefan 2 Müller, Robert Caspar 2 Palazón, Mariola 2 Peluso, Alessandro M. 2 Peláez, Jenny 2 Roth, Martin S. 2 Scott, Maura L. 2 Spann, Martin 2 Van Esch, Patrick 2 Wagner, Katja 2 Wu, Luorong 2 Yoon, Sukki 2 Ötsch, Walter 2 Adam, Martin 1 Afiff, Adi Zakaria 1
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Institution
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Springer Fachmedien Wiesbaden 4 Campus Verlag 2 Metropolis-Verlag für Ökonomie Gesellschaft und Politik GmbH 2 Akademie für Politik und Zeitgeschehen 1 Carl von Ossietzky Universität Oldenburg 1 Duncker & Humblot 1 Erich-Schmidt-Verlag <Berlin> 1 Heinrich-Böll-Stiftung 1 Humboldt-Universität zu Berlin 1 Info 3 - Verlagsgesellschaft Brüll & Heisterkamp KG 1 Juventa Verlag 1 LIT Verlag 1 Springer Gabler <Firma> 1 Springer International Publishing 1 Springer-Verlag GmbH 1 Technische Universität Dresden 1 Universität Siegen 1 Université Paris-Dauphine (Paris IX) 1
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Published in...
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Journal of business research : JBR 11 Journal of consumer research : JCR ; an interdisciplinary bimonthly 6 Journal of retailing and consumer services 6 CSR und Digitalisierung : der digitale Wandel als Chance und Herausforderung für Wirtschaft und Gesellschaft 5 Psychology & marketing 5 International journal of hospitality management 4 Electronic markets : EM ; the international journal of electronic commerce and business media 3 Journal of marketing 3 Management-Reihe Corporate Social Responsibility 3 Marketing letters : a journal of research in marketing 3 SpringerLink / Bücher 3 Asia Pacific journal of marketing and logistics 2 European journal of marketing : EJM 2 IWI-Diskussionsbeiträge 2 International journal of advertising : the review of marketing communications 2 International journal of consumer studies 2 International journal of research in marketing : IJRM ; official journal of the European Marketing Academy 2 Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology 2 Journal of hospitality marketing & management 2 Journal of internet commerce 2 Journal of management information systems : JMIS 2 Journal of marketing management : MM 2 Journal of service research 2 Journal of the Academy of Marketing Science 2 Lehrbuch 2 Research 2 Springer eBook Collection 2 Strong brands, strong relationships 2 Technological forecasting & social change : an international journal 2 The journal of brand management : an international journal 2 The psychology of design : creating consumer appeal ; [an interdisciplinary conference held in May 2014 in Ann Arbor on the subject of "the Psychology of Design" ; the 33rd Annual Advertising and Consumer Psychology (ACP) Conference of the Society for Consumer Psychology] 2 The service industries journal 2 Architecting the Internet of Things 1 Argumente und Materialien zum Zeitgeschehen : AMZ 1 Asian Academy of Management journal : AAMJ 1 Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC) 1 Befähigung zur Partizipation : gesellschaftliche Teilhabe durch ökonomische Bildung 1 Business & Success 1 Business & information systems engineering 1 Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik 1
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Source
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ECONIS (ZBW) 186 EconStor 2 RePEc 2 USB Cologne (EcoSocSci) 2
Showing 1 - 50 of 192
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The influence of chatbot humour on consumer evaluations of services
Bunosso, Isabella; Levine, Lindsay R. - In: International journal of consumer studies 47 (2023) 2, pp. 545-562
Persistent link: https://ebtypo.dmz1.zbw/10014250593
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Blame the bot : anthropomorphism and anger in customer-chatbot interactions
Crolic, Cammy; Thomaz, Felipe; Hadi, Rhonda; Stephen, … - In: Journal of marketing 86 (2022) 1, pp. 132-148
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Brand love and brand forgiveness : an empirical study in Turkey
Gürce, Merve Yanar; Tosun, Petek; Pektaş, Güzide … - In: Journal of marketing and consumer behaviour in emerging … (2022) 1/14, pp. 22-39
Brand love is an interesting and important concept that required further research in brand management. This study tested the impacts of consumer attitudes, subjective norms, and brand anthropomorphization on brand love and brand forgiveness in the framework provided by the theory of planned...
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Trojan horse or useful helper? : a relationship perspective on artificial intelligence assistants with humanlike features
Uysal, Ertugrul; Alavi, Sascha; Bezençon, Valéry - In: Journal of the Academy of Marketing Science 50 (2022) 6, pp. 1153-1175
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Anthropomorphized artificial intelligence, attachment, and consumer behavior
Hermann, Erik - In: Marketing letters : a journal of research in marketing 33 (2022) 1, pp. 157-162
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Do robo-advisors make us better investors?
Back, Camila; Morana, Stefan; Spann, Martin - 2021
Investors increasingly can obtain assistance from "robo-advisors," artificial intelligence - enabled digitalized service agents imbued with anthropomorphic design elements that can communicate using natural language. The present article considers the impact of anthropomorphized robo-advisors on...
Persistent link: https://ebtypo.dmz1.zbw/10012504522
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Do robo-advisors make us better investors?
Back, Camila; Morana, Stefan; Spann, Martin - 2021
Investors increasingly can obtain assistance from "robo-advisors," artificial intelligence - enabled digitalized service agents imbued with anthropomorphic design elements that can communicate using natural language. The present article considers the impact of anthropomorphized robo-advisors on...
Persistent link: https://ebtypo.dmz1.zbw/10012500401
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Understanding anthropomorphism in service provision : a meta-analysis of physical robots, chatbots, and other AI
Blut, Markus; Wang, Cheng; Wünderlich, Nancy V.; … - In: Journal of the Academy of Marketing Science 49 (2021) 4, pp. 632-658
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AI-based chatbots in customer service and their effects on user compliance
Adam, Martin; Wessel, Michael; Benlian, Alexander - In: Electronic markets : EM ; the international journal of … 31 (2021) 2, pp. 427-445
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Planet work : rethinking labor and leisure in the anthropocene
Hediger, Ryan (ed.) - 2023
"Labor and labor norms orient much of contemporary life, organizing our days and years and driving planetary environmental change. Yet, labor, as a foundational set of values and practices, has not been sufficiently interrogated in the context of the environmental humanities for its profound...
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Is it the best for barista robots to serve like humans? : a multidimensional anthropomorphism perspective
Kim, Taejin; Lee, One-Ki Daniel; Kang, Juyoung - In: International journal of hospitality management 108 (2023), pp. 1-12
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Bad news? Send an AI. Good news? Send a human
Garvey, Aaron M.; Kim, Taewoo; Duhachek, Adam - In: Journal of marketing 87 (2023) 1, pp. 10-25
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Why do we prefer humans to artificial intelligence in telemarketing? : a mind perception explanation
Peluso, Alessandro M.; Duan, Jinyun - In: Journal of retailing and consumer services 70 (2023), pp. 1-9
Persistent link: https://ebtypo.dmz1.zbw/10014235381
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You are being watched! : using anthropomorphism to curb customer misbehavior in access-based consumption
Gong, Xiushuang; Zhang, Honghong - In: Journal of retailing and consumer services 70 (2023), pp. 1-9
Persistent link: https://ebtypo.dmz1.zbw/10014240290
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Money in a "safe" place : money anthropomorphism increases saving behavior
Wang, Lili; Kim, Sara; Zhou, Xinyue - In: International journal of research in marketing : IJRM ; … 40 (2023) 1, pp. 88-108
Persistent link: https://ebtypo.dmz1.zbw/10014281903
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Anthropomorphized vs objectified brands: which brand version is more loved?
Delgado-Ballester, Elena; Palazón, Mariola; Peláez, Jenny - In: European Journal of Management and Business Economics … 29 (2020) 2, pp. 150-165
Purpose The purpose of this paper is to deal with the role of the human metaphor (anthropomorphism) and consumers' liking for the humanized version of the brand as antecedents of three key components of brand love: self-brand integration, positive emotional connection and feelings of anticipated...
Persistent link: https://ebtypo.dmz1.zbw/10013193230
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Grammatical gender and anthropomorphism: : “it” depends on the language
Mecit, Alican; Lowrey, Tina M.; Shrum, L. J. - 2020
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Imagination und Bildlichkeit in der Geschichte der Wirtschaftstheorie : von Adam Smith bis zur frühen Neoklassik
Ötsch, Walter - 2020
Adam Smith hat in seinem Bild des Menschen der Rolle der Imagination einen so großen Stellenwert eingeräumt, dass es berechtigt ist, ihn als Bildanthropologen zu bezeichnen. Der Aspekt des Bildvermögens von Menschen geriet im Laufe des 19. Jahrhunderts in der Geschichte der Wirtschaftstheorie...
Persistent link: https://ebtypo.dmz1.zbw/10012243848
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Anthropomorphized vs objectified brands: which brand version is more loved?
Delgado-Ballester, Elena; Palazón, Mariola; Peláez, Jenny - In: European journal of management and business economics : … 29 (2020) 2, pp. 150-165
Purpose The purpose of this paper is to deal with the role of the human metaphor (anthropomorphism) and consumers' liking for the humanized version of the brand as antecedents of three key components of brand love: self-brand integration, positive emotional connection and feelings of anticipated...
Persistent link: https://ebtypo.dmz1.zbw/10012312812
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Anthropomorphism and customers' willingness to use artificial intelligence service agents
Yang, Yang; Liu, Yue; Lv, Xingyang; Ai, Jin; Li, Yifan - In: Journal of hospitality marketing & management 31 (2022) 1, pp. 1-23
Persistent link: https://ebtypo.dmz1.zbw/10012821039
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Alexa, what do we know about conversational commerce? : insights from a systematic literature review
Lim, Weng Marc; Kumar, Satish; Verma, Sanjeev; … - In: Psychology & marketing 39 (2022) 6, pp. 1129-1155
Persistent link: https://ebtypo.dmz1.zbw/10013280062
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The influence of anthropomorphic cues in retailing : the moderating effect of the vice versus virtue products
Londoño, Juan C.; Ruiz de Maya, Salvador - In: Psychology & marketing 39 (2022) 7, pp. 1322-1335
Persistent link: https://ebtypo.dmz1.zbw/10013280099
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SMEs' adoption of Artificial Intelligence-chatbots for marketing communication : a conceptual framework for an emerging economy
Mokhtar, Sany Sanuri Mohd; Salimon, Maruf Gbadebo - In: Marketing Communications and Brand Development in …, (pp. 25-53). 2022
Persistent link: https://ebtypo.dmz1.zbw/10013280174
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Online shopping during the Covid-19 crisis : the impact of anthropomorphic virtual agents on consumers' psychological states
Ben Saad, Sihem; Choura, Fatma - In: International journal of technology marketing : IJTMkt 16 (2022) 1/2, pp. 27-49
Persistent link: https://ebtypo.dmz1.zbw/10013258232
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"How mAy I help you today?" : the use of AI chatbots in small family businesses and the moderating role of customer affective commitment
Rizomyliotis, Ioannis; Kastanakis, Minas N.; Giovanis, … - In: Journal of business research : JBR 153 (2022), pp. 329-340
Persistent link: https://ebtypo.dmz1.zbw/10013534049
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Ideally human-ish : how anthropomorphized do you have to be in shopper-facing retail technology?
Barney, Christian; Hancock, Tyler; Esmark Jones, Carol L.; … - In: Journal of retailing 98 (2022) 4, pp. 685-705
Persistent link: https://ebtypo.dmz1.zbw/10013535722
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Smiling AI agents : how anthropomorphism and broad smiles increase charitable giving
Baek, Tae Hyun; Bakpayev, Marat; Yoon, Sukki; Kim, Seeun - In: International journal of advertising : the review of … 41 (2022) 5, pp. 850-867
Persistent link: https://ebtypo.dmz1.zbw/10013209444
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What motivates consumers to buy fashion pet clothing? : the role of attachment, pet anthropomorphism, and self-expansion
Apaolaza, Vanessa; Hartmann, Patrick; Paredes, Mario R.; … - In: Journal of business research : JBR 141 (2022), pp. 367-379
Persistent link: https://ebtypo.dmz1.zbw/10013167980
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The impact of interpersonal traits (extraversion and agreeableness) on consumers' self-brand connection and communal-brand connection with anthropomorphized brands
Fazli-Salehi, Reza; Torres, Ivonne M.; Madadi, Rozbeh; … - In: The journal of brand management : an international journal 29 (2022) 1, pp. 13-34
Persistent link: https://ebtypo.dmz1.zbw/10013170470
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Der gute Wirtschaftsbürger : politische Begründungen ökonomischen Handelns in der Vormoderne
Herold, Maik - 2022
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Recasting service quality for AI-based service
Noor, Nurhafihz; Hill, Sally Rao; Troshani, Indrit - In: Australasian marketing journal : AMJ ; official journal … 30 (2022) 4, pp. 297-312
Persistent link: https://ebtypo.dmz1.zbw/10013435326
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Anthropomorphizing religious advertising : the moderating role of political ideology
Van Esch, Patrick; Cui, Yuanyuan; Arli, Denni; … - In: Psychology & marketing 39 (2022) 12, pp. 2284-2301
Persistent link: https://ebtypo.dmz1.zbw/10013465190
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Emotion and service quality of anthropomorphic robots
Chiang, Ai-Hsuan; Trimi, Silvana; Lo, Yu-Ju - In: Technological forecasting & social change : an … 177 (2022), pp. 1-11
Persistent link: https://ebtypo.dmz1.zbw/10013345759
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"Hey Alexa-order groceries for me" : the effect of consumer-VAI emotional attachment on satisfaction and repurchase intention
Reema Singh - In: European journal of marketing 56 (2022) 6, pp. 1684-1720
Persistent link: https://ebtypo.dmz1.zbw/10013350984
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Effect of customer's perception on service robot acceptance
Li, Yi; Wang, Chongli - In: International journal of consumer studies 46 (2022) 4, pp. 1241-1261
Persistent link: https://ebtypo.dmz1.zbw/10013328268
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When female (male) robot is talking to me : effect of service robots' gender and anthropomorphism on customer satisfaction
Seo, Soobin - In: International journal of hospitality management 102 (2022), pp. 1-8
Persistent link: https://ebtypo.dmz1.zbw/10013185267
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AI anthropomorphism and its effect on users' self-congruence and self–AI integration : a theoretical framework and research agenda
Alabed, Amani; Javornik, Ana; Gregory-Smith, Diana - In: Technological forecasting & social change : an … 182 (2022), pp. 1-19
Persistent link: https://ebtypo.dmz1.zbw/10013449129
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Die Ökonomie der Zeit : Studien zu Nietzsche und Foucault
Szews, Johann - 2022 - Erste Auflage
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Do you mind if I ask you a personal question? : how AI service agents alter consumer self-disclosure
Kim, Tae Woo; Jiang, Li; Duhachek, Adam; Lee, Hyejin; … - In: Journal of service research 25 (2022) 4, pp. 649-666
Persistent link: https://ebtypo.dmz1.zbw/10013396030
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Sophia Sophia tell me more, which is the most risk-free plan of all? : AI anthropomorphism and risk aversion in financial decision-making
Cui, Yuanyuan - In: International journal of bank marketing 40 (2022) 6, pp. 1133-1158
Persistent link: https://ebtypo.dmz1.zbw/10013397775
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Service robots' anthropomorphism : dimensions, factors and internal relationships
Zhang, Shengliang; Lin, Xinfeng; Li, Xiaodong; Ren, Ai - In: Electronic markets : EM ; the international journal of … 32 (2022) 1, pp. 277-295
Persistent link: https://ebtypo.dmz1.zbw/10013271817
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Revitalizing the non-profit brand personality through brand experience and brand relationship dimensions
Anestis, Michael Chrissos; Karantza, Ioanna; … - In: International review on public and non-profit marketing 19 (2022) 3, pp. 555-574
Persistent link: https://ebtypo.dmz1.zbw/10013435732
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Anthropomorphizing makes material goods as happiness-inducing as experiences
Lee, Jacob C.; Kim, Sara; Wang, Xue Phyllis - In: Marketing letters : a journal of research in marketing 33 (2022) 1, pp. 61-73
Persistent link: https://ebtypo.dmz1.zbw/10013184265
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Anthropomorphism in AI-enabled technology : a literature review
Suh, Ayoung - In: Electronic markets : EM ; the international journal of … 32 (2022) 4, pp. 2245-2275
Persistent link: https://ebtypo.dmz1.zbw/10013556718
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Do humanized team mascots attract new fans? : application and extension of the anthropomorphism theory
Ko, Yong Jae; Asada, Akira; Jang, Wonseok; Kim, Daehwan; … - In: Sport management review 25 (2022) 5, pp. 820-846
Persistent link: https://ebtypo.dmz1.zbw/10014277029
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Drivers and Barriers of Consumer Behavior Regarding New Technologies and Digital Channels : Investigating the Phenomenon of Anthropomorphism and New Online Consumption Forms
Wagner, Katja - 2021
Katja Wagner investigates consumer behavioral intention and interactions with new technologies and digital channels. Due to the fact that the development, spread and sale of these new technologies and digital channels will have a continuous growth and influence in the following years regarding...
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AI-powered recommendations : the roles of perceived similarity and psychological distance on persuasion
Ahn, Jungyong; Kim, Jungwon; Sung, Yongjun - In: International journal of advertising : the review of … 40 (2021) 8, pp. 1366-1384
Persistent link: https://ebtypo.dmz1.zbw/10012802312
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Using regulatory focus to encourage physical distancing in services : when fear helps to deal with Mr. Deadly COVID-19
Do The Khoa; Wang, Chen-Ya; Guchait, Priyanko - In: The service industries journal 41 (2021) 1/2, pp. 32-57
Persistent link: https://ebtypo.dmz1.zbw/10012483663
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Do you bear to reject them? : the effect of anthropomorphism on empathy and consumer preference for unattractive produce
Chen, Tong; Razzaq, Amar; Qing, Ping; Cao, Binbin - In: Journal of retailing and consumer services 61 (2021), pp. 1-11
Persistent link: https://ebtypo.dmz1.zbw/10012581902
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Are we already living with skynet? : anthropomorphic artificial intelligence to enhance customer experience
Hasan, Rakibul; Thaichon, Park; Weaven, Scott - In: Developing digital marketing : relationship perspectives, (pp. 103-134). 2021
Persistent link: https://ebtypo.dmz1.zbw/10012585849
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