The optimal design of incentive contracts critically depends on whether the tasks performed by agents are complementary or substitutable, yet empirical evidence on this remains limited. This paper develops a novel empirical strategy to identify complementarities and substitutabilities in tasks,...

Despite the growing prevalence of hybrid work, our understanding of its effects on employees and teams is still restricted by ambiguous and conflicting findings. We draw on findings from 11 focus groups with 48 hybrid workers from various fields to examine how hybrid work transforms teamwork and...

We study the internal organization of manufacturing firms in Uganda. We measure what people do within firms and find limited specialization, far below what is feasible given the prevailing production process and average firm size of 5.7 workers. We build and estimate an occupational choice model...

To understand how telework is perceived among occupational groups with different work tasks within the same company, this qualitative study aimed to explore how managers and employees experience telework in relation to well-being, individual performance, and the work environment. This...

Purpose We aimed to analyze the impact of the transition to the hybrid model of teamwork and team dynamics from the perspective of the five key challenges, i.e. communication, coordination, connection, creativity and culture. Design/methodology/approach To achieve the stated aim, we conducted a...

High-paying factory jobs in the 1940s were an engine of egalitarian economic growth for a generation. Are there alternate forms of work organization that deliver similar benefits for frontline workers? Work organization varies by type of complexity and degree of employer control. Technical and...

We provide a new theory to explain why firms multitask workers rather than specializing them. Workers over-perform in tasks they like and under-perform in tasks they dislike, to favorably influence future job assignments. Anticipating this, firms may find it optimal to commit to future...

Managing performance is quite easy, but sustaining that performance is the real challenge for organizations in the 21st century. Hence, the research’s main objective is to examine the impact of high-performance work system on sustainable organizational success in small and medium business...

This paper aims to investigate the impact of monopoly power on the world of work within the logistics sector, particularly in the context of automation processes. We conduct a fieldwork analysis of three workplaces situated in Italy, each owned by distinct types of monopolies: a conventional...

We study the problem of an organization that has a large number of potential tasks and has to choose which tasks to handle and which pair of experts assign to each of them. We propose a mechanism that generates a Pareto-efficient assignment in the weak core and is group strategy-proof. The...