We analyze a multitasking model with a verifiable routine task and a skill-dependent activity characterized by moral hazard. Contracts negotiated by firm/employee pairs follow from Nash bargaining. High- and low-skilled employees specialize, intermediate productivity employees perform both...

Putting the parts-to-picker idea into practice, the robotic mobile fulfillment system (RMFS) deploys robots to bring racks to stationary pickers so that the pickers focus only on order picking and the racks can be concurrently moved. An order sequencing and rack scheduling policy determines the...

We investigate how automation of cognitively demanding tasks in work design (“technological deskilling”) raises worker welfare and reduces labor costs in two settings. Ride-hail drivers navigate and drive. Navigation systems automate the cognitively demanding task. Drivers valued navigation...

We describe how a single technological innovation, the introduction of image processing of checks, led to distinctly different changes in the structure of jobs in two departments of a large bank overseen by one group of managers. In the downstairs deposit processing department, image processing...

Using the employee opinion survey responses from several thousand employees working in 193 branches of a major U.S. bank, we consider whether there is a distinctive workplace component to employee attitudes despite the common set of corporate human resource management practices that cover all...

Homeoffice hat sich pandemiebedingt von heute auf morgen zum Arbeitsalltag vieler Beschäftigter entwickelt. Sofern arbeitsorganisatorisch möglich, galt es in vielen Bereichen der Arbeitswelt als naheliegender Ansatz der Pandemiebewältigung. Wie aber können wir die vielfältigen Erfahrungen...

Objective: The objective of this article is to elaborate how the form of remote work can be hindered in an institutional cultural context in non-Western countries. Research Design & Methods: The article adopts data collection based on public report and news release in reference to the current...

This working paper presents the first findings of a survey on the impact of COVID-19 on workplace practices among employers in EU Member States. The survey was developed, organised and fielded at end-2020 by Eurofound and Cedefop. It explores the impact of the health crisis on companies in the...

This chapter describes the nature, scope and effects of various non-mandated participatory work practices in Japan, the U.S. and Europe through the lens of organizational complementarity theory. Specifically, rather than being treated in isolation, each work practice is considered an element of...

Information and communication technology (ICT) challenges traditional assumptions about the capacity to manage workers beyond organizational and physical boundaries. A typology connects a variety of non-traditional work organizations made possible by ICT, including offshoring, outsourcing,...

We describe the nature, scope and effects of various non-mandated participatory work practices in Japan, the U.S. and Europe through the lens of complementarity in organizations. Specifically, rather than treating each work practice in isolation, we consider it an element of HIWS (High...

The global pandemic induced by the spread of the Covid-19 acted as an exogenous shock which forced organisations to adopt telework as a daily and common form of work along a relevant fraction of the occupational structure. Indeed, most of the growing contributions on telework focused on the...

Im Zuge der Umstrukturierung von Arbeit wird vermehrt selbstorganisierte Teamarbeit anhand verschiedener Konzepte in Unternehmen umgesetzt. In der Study werden nachfolgende Regelungs- und Ansatzpunkte für gut gestaltete Teamarbeit ausführlich dargestellt. Grundlage sind 79 Betriebs- und...

This paper explores the impact of digital technologies on the nature and routine intensity of shopfloor work, the ways in which digital technologies exert their effects and the factors moderating the outcomes of digitalisation in respect of work. The effect of technology cannot be limited to a...

New enabling technologies are shaping the transformation of production activities. This process of change is characterised by growing digitization, inter-connectivity and automation. The diffusion of new technologies is, however, very uneven, and firms display different adoption behaviours. By...

We examine two factors frequently thought to be changing the U.S. workplace, high performance work practices and computer use, and their relationships with pay using a national probability sample of U.S. establishments. The analysis controls for both organizational and individual characteristics...

Die Digitalisierung verändert die Arbeitsgesellschaft seit mehreren Jahrzehnten. Mit neuen Technologien wie maschinellen Lernmethoden der Künstlichen Intelligenz kann die Digitalisierung in weitere Bereiche der Arbeitswelt vordringen - und tut dies bereits. Das grundlegende disruptive...

In modern supply chains, customers expect a high level of service, which results in short delivery times and improved service offerings through retailers. The resulting pressure on supply chains requires a precisely coordinated scheduling of successive processes. Even though a multitude of...

The boom of e-commerce in the globe in recent years has expedited the expansion of fulfillment infrastructures by e-retailers. While e-retailers are building more warehouses to offer faster delivery service than ever, the associated fulfillment costs have skyrocketed over the past decade. In...

The decline of employment in middle-wage, routine task intensive jobs has been well documented for the USA. Increased offshoring towards lower-income countries such as Mexico has been proposed as a potential driver of this decline. Our analysis provides a unique and new approach to address the...

Neue technologische Möglichkeiten und ein verschärfter globaler Wettbewerb erhöhen den Druck auf Unternehmen und zwingen sie dazu, ihren eingeschlagenen Weg zu überdenken. Diese Entwicklung wird von demographischen Veränderungen und einem fundamentalen Wertewandel in der Gesellschaft...

Studies of the effects of technology and globalization on employment and inequality commonly assume that occupations are identical around the world in the job tasks they require. To relax this assumption, we develop a regression-based methodology to predict the countryspecific routine task...

Unternehmen setzen zunehmend interne Crowd Work als ein agiles und innovatives Prinzip zur Arbeitsorganisation ein. Orchestriert durch eine spezielle IT-Plattform agiert die Belegschaft hierbei als ein Pool interner Crowd-Worker/innen, auf die im Leistungserstellungsprozess flexibel zugegriffen...

Studies of the effects of technology and globalization on employment and inequality commonly assume that occupations are identical around the world in the job tasks they require. To relax this assumption, we develop a regression-based methodology to predict the country-specific routine task...

Logistics processes are strongly affected by automation but due to the prevailing conditions the demand for human labor will still remain in intralogistics, in particular in manual order picking. While the results of previous research work on learning processes in manual order picking are mainly...

One obvious problem that is responsible for poor performance in organizations both public and private is poor time management. It is common to observe that in most establishments, workers who are supposed to be on duty post at about 8.00 am have not reached their respective offices even at about...

Order picking systems are confronted with a volatile demand and short delivery time requirements. Manufacturing companies face the increasing variability requirements with Heijunka-levelling, one method of the Toyota Production System. The objectives of this publication are to develop a...