This paper aimed to evaluate the transformative role of Generative Artificial Intelligence in improving banking services efficiency through a systematic literature review. The review explored, how Generative Artificial Intelligence reshaped traditional banking practices by automating routine...

This paper aimed to evaluate the transformative role of Generative Artificial Intelligence in improving banking services efficiency through a systematic literature review. The review explored, how Generative Artificial Intelligence reshaped traditional banking practices by automating routine...

Introduction- Evolution of Banking -- Tactical Approach to the Industrialisation -- Investing in Alignment of Industrialisation and Innovation Engines -- Industrialising Data -- Deliver Digital Experience -- Cloud Adoption- A Foundational Engine -- Industrialise to Manage Changes in the External...