Servitization is increasingly recognised as a key strategy for addressing the challenges of Remanufacturing, yet its role remains underexplored. This study responds to the growing call for research on the conditions under which Remanufacturing should be offered as a service- or as a...

Healthcare downstream referral programs, where patients are transferred to a community hospital after surgical treatment in a tertiary hospital for rehabilitation treatment, have been widely advocated. However, no appropriate payment scheme aligns incentives to promote the program. This paper...

Purpose: The purpose of this paper is to explore how the operational capabilities for pay-per-outcome business model are deployed in the context of indoor environment. In the past decade, product-service systems have attracted interest from various industries as firms seek new ways to create...

We consider a market in which a platform hosts third-party monopolistic complementors. Users are segmented into single-use and multi-use consumers, and services exhibit network externalities. In the agency model, the presence of multi-use consumers leads complementors to set inefficiently high...

This study explores the integration of digitalization and circular economy (CE) principles within the maritime industry through a theoretical analysis, proposing a framework that aligns business models with Sustainable Development Goals (SDGs) and net-zero objectives. By investigating how...

In recent years, the management research has increasingly discussed service transition. However, studies have not used sufficiently granular empirical data for valid quantitative evaluation of service-intensive strategies by, for example, examining the possible effects of resource slack on firm...

Purpose: Machine manufacturers can enhance their revenues by providing outcome-based contracts (OBCs) that focus on delivering the outcome associated with machine performance. Although OBCs are gaining traction, structured taxonomies of decision criteria to guide their design remain...

Purpose: This paper aims to examine the role of collaboration, knowledge transfer, service partner development, information sharing and logistics integration on supply chain agility. Design/methodology/approach: Data were collected from 405 official motorcycle service partners in Indonesia using...

We construct an instrumental variable for the Internet penetration rate using China's "8-horizontal-8-longitudinal" optical cable network to identify the impact of the Internet on the agglomeration of producer services in cities. We find that, (i) the Internet promotes the agglomeration of...

We evaluate the effects of bundling demand for broadband internet by K-12 schools. In 2014, New Jersey switched from decentralized procurements to a new procurement system that bundled schools into four regional groups. Using an event study approach, we find that, on average, prices for...