Background: Extensive research highlights the economic benefits of collaboration among parcel delivery service providers, yet mutually advantageous cooperative arrangements remain limited in Hungary's online shopping sector. Service providers typically prefer to operate independently rather than...

Background: In the literature review, it was determined that logistics performance was neglected, compared to supply chain performance within the scope of organizational performance. The main purpose of this study is to examine the effect of transformational leadership in the courier services...

Die vorliegende Studie befasst sich mit anbieterneutralen automatisierten Stationen als Zustelloption für Pakete. In Deutschland sind automatisierte Paketstationen vor allem als DHL-Packstation bekannt, anbieterneutrale Systeme sind kaum vertreten - im Gegensatz zu anderen europäischen...

Während der Corona-Pandemie ist für etliche Berufsgruppen eine enorme Diskrepanz zwischen “Systemrelevanz” und gesellschaftlicher Anerkennung beziehungsweise Wertschätzung deutlich geworden. Dies verweist auf die Frage nach den gesellschaftlichen Bewertungskriterien für Arbeit und...

Am Beispiel des Lieferdienstes Gorillas untersucht der Beitrag Möglichkeiten und Grenzen der Regulierung von Rider-Arbeit. Im Fokus stehen Arbeitskonflikte und die dabei beteiligten Akteure. Die Rekonstruktion der Konfliktdynamik zeigt, dass einige der Arbeiter:innen sich zu einem autonomen...

Bolt, a ride-hailing company providing “on-location platform-determined work”, became a global platform operator in the personal transport sector within a year after its foundation in 2013. Presently, the company is among the first five fastest growing European firms. The Hungarian operation...

This study investigates the viability of a ``courier friendly" crowd-shipping (CS) model to carry out express package deliveries in an urban area. Imposing almost no managerial control over the occasional couriers (OC), to maximize their willingness to participate, the envisioned model suggests...

The growth of e-commerce has highlighted the importance of express courier service (ECS). We empirically study consumer's choice of ECS in purchasing goods online. This research aims to examine the effect of service quality (SQ), shipping cost, brand, and attitude towards customers' intention to...

The aim of this research was to better understand the effects of products quality, price reasonableness, brand image, and attitude towards customer's intention. This research was guided by four research questions: What product quality has a positive influence on express delivery services a...

In its Digital Single Market (DSM) strategy, the European Commission has rightly noted the importance of lowering the price paid for basic cross-border delivery by consumers and by small and medium size retail shippers. Consumers and SMEs may have few alternatives to the National Postal...

"What is life like for workers in the gig economy? Is it a paradise of flexibility and freedom? Or is it a world of exploitation? Callum Cant took a job with one of the most prominent platforms, Deliveroo, to find out. This mix of first-hand testimony and analysis is essential for anyone wishing...

This report evaluates the costs and benefits of replacing postal delivery motorcycles with electric vehicles in eight Korean cities. It compares operating costs, safety performance, and environmental impacts based on data collected from a field trial with both vehicle types. In addition to the...

Chinese postal sector is reviving thanks to the further development of telecom industry. As the new stimulator of postal sector, the application of B2C E-commerce in business world has brought about a huge amount of demand on courier service, which is one important part of postal service in...

"This book explains the basics of supply chain management and IT-based logistics, with a focus on distribution systems for consumer goods, warehouse management, and parcel and express delivery services. The book is rounded off with a discussion of outsourcing strategies and logistics...