Purpose The purpose of the present paper was to explore the best practices of destination management in promoting tourist destinations through the Mozambique government website (INATUR) and identify strategies that enhance its visibility and online presence. This was only possible by (1)...

The objective of this research paper is to identify and appraise the factors determining impacts of nature tourism in a tourist destination. The villages of Bhilangana Valley in Garhwal Himalayas have been selected for this study. The paper enumerates the physical, economic and social-cultural...

Augmenting visitor satisfaction is one of the crucial roles of a destination and an essential for the improvement of infrastructure leading to enhanced attractiveness and competitive positioning of a tourist spot. Efficient management of a range of services needed by visitors in their stay at a...

The relevance of corporate environmental, social, and governance performance (ESG) has increased significantly during the last few years. The airline industry is susceptible to such environmental, social, and governance practices, which explains its selection for the analysis purposes in this...

The concept of open innovations has enjoyed significant popularity among both researchers and management practitioners for two decades, as evidenced by numerous research papers and case studies. The progressive development of the concept also applies to the tourism industry, which, faced with...

Tourism plays an important part in soft power as a public diplomacy tool that, alongside destination branding, aims to reinforce the image of a place to attract visitors, with the ensuing multiplier effect on its economy. Both destination branding and public diplomacy seek the common goal of...

Cultural heritage tourism is widely acknowledged as one of the main attractions of tourism and the role of various stakeholders in the conservation and sustainable development of these irreplaceable destinations is widely discussed. However, little attention has been paid to the investigation of...

Purpose This article intends to analyse the explanatory power of the Travel and Tourism Competitiveness Index (TTCI) and some of its constituent factors on national success metrics in managing the initial surge of the COVID-19 pandemic. Design/methodology/approach The authors study the outbreak...

Creating websites and social media marketing is an integral part of business activities in companies. The Building and managing the brand is the most complex task in the contemporary market and tourism business. Strategic brand management focuses on a brand program that contains a plan for...

We examine destination market switching (DMS) in exports and the possible mechanisms behind, using Chinese cases and data. We find that DMS is pervasive and frequent among Chinese exporters, especially among multi-destination exporters, and implicit switching plays a key role. The switching...

We study the problem of centralised planning of leisure trips in congested areas for visitor groups with reservations for activities. We develop an algorithm that through a combination of customization and coordination can improve average happiness considerably. Extensive numerical...

The branding of places is now prevalent and the focus in the tourism marketing literature is on places as destinations. Branding destinations with history, heritage and cultural attractions will shape the perceptions of tourists. Such perceptions may influence their intentions, e.g., revisit...

Objective: This initial research is to determine the market potential and sustainability Bali ecotourism destination related to the five ecotourism destinations, namely West Bali National Park, Lake Buyan Area, Batur Geopark Museum, Bali Mangrove Denpasar, and Lembongan Mangrove...

An extensive literature demonstrates that hard dimensions contribute to the growth of tourism destinations. To remain competitive, these resources are significantly important for selecting a tourism location and they also serve as a key attraction for travelers. Therefore, this study is an...

The onslaught of the COVID-19 pandemic has had a critical impact on the travel and tourism sector. Tourist destinations in developing countries are even more susceptible to negative trends of this sort due to the importance of tourism in emerging economies and the peculiarities of their...

Purpose: The purpose of this study is to explore the roles of tourists’ perceived destination social responsibility (DSR) in predicting destination trust and relationship continuity by utilizing multidimensional versus unidimensional construct of DSR. Design/methodology/approach: This study...

Purpose of the article: There are at two-folds, i.e. creating a public information management system and driving the City of Riga towards a smart sustainable tourism destination with a value-created tourism digital business model in the post pandemic era. Method: It is grounded by literature...

The aim of this paper is to explore the impact of COVID-19 in Ella, Sri Lanka as one of the growing tourist destinations with the involvement of the informal sector. Travel restrictions for more than 12 months considered an unfamiliar situation for almost all the destinations in Sri Lanka after...