This paper explores passengers’ perceptions toward airport service quality through a content analysis. Using 1341 review comments posted on the Skytrax website, we identify satisfiers, dissatisfiers, and performance factors that determine passengers’ experiences at the Honolulu International...

The purpose of this dissertation is to present an overview of the operational and financial performance of airports in Europe. In benchmarking studies, airports are assessed and compared with other airports based on key indicators from a technical and economic point of view. The interest lies...

We analyze multi-runway airport slot allocation problems during adverse weather. The number of slots assigned in any time interval is the same across feasible and non-wasteful landing schedules. The structure of the set of assigned slots is more complex than its counterpart in the single-runway...

This study was about the Airport Service Quality (ASQ) measurement and its relation to profitability in the airport industry. The main purpose of this study was to develop an understanding of the ASQ measurement in Airports by investigating the relationships of service quality in terms of...

Viele aktuelle Probleme im Luftverkehr hängen mit der Zahl der Flugbewegungen zusammen. Überfüllungen im Luftraum, erschwerte Koordination an Flughäfen, hohe Emissionen von Lärm und Schadstoffen sowie große Komplexität der Airlines sind Begleiterscheinungen zu vieler Flugbewegungen. Die...

The current COVID-19 pandemic has hit most sectors of the world and has led to many industries coming to a standstill. It has led to restrictions of movement and travel ban. As a result of these restrictions, transport sector especially in aviation has impacted badly. A scenario-based analysis...

This study empirically investigates how two types of airport charges (per-passenger and per-flight) differentially affect airfares, service quality (flight frequency), and welfare. A structural model endogenizing airfares and flight frequency is estimated with data on Japanese domestic routes...

This paper studies the effect of competition and consumer myopia on platform profits. The focus is on airports, which provide passengers with aeronautical and commercial services through airlines and retailers. Our results can be summarized as follows. First, we unravel the relationship between...

Air transport and tourism : an introduction -- Air transport -- Tourism : an introduction -- Trends in air transport and the influence on tourism -- COVID-19 : impacts on tourism and air transport -- Role of air transport in tourism -- Air transport regulations and tourism -- Airlines : a key...

Air transport and tourism : an introduction -- Air transport -- Tourism : an introduction -- Trends in air transport and the influence on tourism -- COVID-19 : impacts on tourism and air transport -- Role of air transport in tourism -- Air transport regulations and tourism -- Airlines : a key...

"This accessible, up-to-date, comprehensive, and in-depth textbook introduces students and practitioners to the principles and practice of airport marketing as well as the major changes and future marketing challenges facing the airport sector. It applies principles of marketing within the...

This study investigates airport pricing and capacity investment when passengers face schedule and congestion delays. Two countries' airports are served by each country's home carrier. Airports choose their charges on a per-flight and/or per-passenger basis. Carriers choose both quantities and...

In this paper, we define and investigate quantity-contingent auctions. Such auctions can be used when there exist multiple units of a single product and the value of a set of units depends on the total quantity sold. For example, a road network or airport will become congested as the number of...

Slot controls (restrictions on the number of departing and arriving flights) are implemented at over 200 capacity constrained airports worldwide to mitigate persistent congestion and delays. However, evidence is limited regarding the effectiveness of these policies. This paper uses a...

Purpose This paper aims to answer the following question: Is PPP a financially viable alternative for the management of regional airports in Brazil? Design/methodology/approach The methodology is based on the case study of the innovative model of Zona da Mata Regional Airport management. It was...

Berlin-Brandenburg airport (BER) has become well-known far beyond German borders due to substantial mis-planning and heavy delays in opening. Planned to open in March 2012 and to take over all air-transport services from Germany's capital city, with the other airports expected to close,...