Search Results - subject_exact:"Kundinnen"

"Class of Customer" question from the US Economic Census

Asturias, Jose; Garcia-Santana, Manuel - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015557401

Strompreise für Industrie und Gewerbekunden in Europa

Köppl-Turyna, Monika - 2024

Die Policy Note analysiert und vergleicht Elektrizitätspreise für gewerbliche und industrielle Kunden in Europa seit 2007. Historisch betrachtet zählten die Nettopreise für gewerbliche und industrielle Kunden in Österreich zu den niedrigeren in Europa. Jedoch änderte sich diese Situation...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014536075

Customer Overlap and Diversion Ratios

Einav, Liran; Guido, Mariana D.; Klenow, Peter J. - 2026

We define the concept of customer overlap of product j with product k as the share of j's customers who buy k. We then argue that, in appropriate contexts, customer overlaps are an excellent proxy for diversion ratios, a useful and popular way to summarize competition between sellers of...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015593767

Optimal information design of online marketplaces with return rights

Wangenheim, Jonas von - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015454021

The Value of Banking Relationships

Bodenhorn, Howard; Xing, Youwei - 2025

Commercial banking is an industry in which long-term, nonexclusive relationships between bankers and their borrowers are governed by short-term contracts. This paper documents the nature of bank-borrower relationships in a historical setting. We use a new dataset of 55,000 loans to 10,000 unique...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015508568

The impact of perceived customer discrimination on negative word-of-mouth : the mediating role of customer embarrassment

Ahmed, Farhan; Liang, Dapeng; Abdullah, Muhammad Ibrahim; … - 2022

Disadvantaged or minority customers are always vulnerable to discriminatory treatment by service employees. Discrimination against minority customers has become a frequent headline in the news. The main objective of this research is to construct a model that explains the relationship between...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013410800

Customer incivility, work engagement and service-oriented citizenship behaviours : does servant leadership make a difference?

Mostafa, Ahmed Mohammed Sayed - 2022

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012804319

Invisible Primes : Fintech Lending with Alternative Data

Di Maggio, Marco; Ratnadiwakara, Dimuthu; Carmichael, Don - 2022

We exploit anonymized administrative data provided by a major fintech platform to investigate whether using alternative data to assess borrowers' creditworthiness results in broader credit access. Comparing actual outcomes of the fintech platform's model to counterfactual outcomes based on a...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013172139

Toward a common customer identity framework for managing participatory marketing communication campaigns

Nariswari, Angeline; Chen, Qimei; Alden, Dana L. - 2024

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014575286

The art of compassionate business : main principles for the human-oriented enterprise

Cignacco, Bruno R. - 2024 - Second edition

1.Importance of a Meaningful Mission 2.Relentless Passion 3. Prosperity Mindset 4. Additional Aspects of a Prosperity Mindset5. Love and Business Activities 6. Stakeholders and Love 7. Loving Ways to Relate to Stakeholders 8. Natural Conversations with Stakeholders 9. The Use of Positive...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014515334

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The art of compassionate business : main principles for the human-oriented enterprise

Cignacco, Bruno Roque - 2019

Book / Working Paper

The art of compassionate business : main principles for the human-oriented enterprise

Cignacco, Bruno R. - 2019 - First edition

Edition: First edition

Book / Working Paper

Investing in Customer Capital

He, Bianca; Mostrom, Lauren; Sufi, Amir - 2024

Firms invest heavily in customer capital, and such investment is a main source of intangible capital value. This study measures investment in customer capital using sales and marketing expense from income statements, information on salaries paid to workers in sales and marketing, and text from...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015145122

Financial Sophistication and Bank Market Power

Fleckenstein, Matthias; Longstaff, Francis A. - 2024

We study the relation between bank funding costs and the financial sophistication of bank customers. In doing this, we make use of a natural experiment that allows us to identify banks that--either intentionally or unintentionally--price time deposits in a way that can result in...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015094891

Machine customers

Smith, Roger - 2024

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015519807

Pulling together : does supplier digital transformation affect customer risk-taking capability?

Liu, Qinghan; Ren, Zongqiang; Liu, Qiuzi - 2024

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014536824

Who Should Pay for Certification?

Stahl, Konrad; Strausz, Roland - 2021

Who does, and who should initiate costly certification by a third party under asymmetric quality information, the buyer or the seller? Our answer - the seller - follows from a nontrivial analysis revealing a clear intuition. Buyer-induced certification acts as an inspection device,...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013316064

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Who Should Pay for Certification?

Stahl, Konrad; Strausz, Roland - 2011

Book / Working Paper

Platform governance

Teh, Tat-How - 2022

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014228704

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Platform Governance

Teh, Tat-How - 2021

Book / Working Paper

Addressing obstacles to life insurance demand

Schanz, Kai-Uwe - 2020

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012258803

Three essays on finance and labor

Bias, Daniel - 2020

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012255451

Verwahrentgelt und Negativzinsen in der Bankpraxis

Langner, Olaf; Blank, Alexander; Brocker, Till; Ismer, … - 2023

Zum Werk Das Werk bietet eine systematische und praxisbezogene Darstellung der zivilrechtlichen, steuerrechtlichen und europarechtlichen Fragestellungen rund um die Themen Verwahrentgelt und Negativzinsen im Verhältnis der Kreditinstitute zu ihren Kunden. In diesem Bereich sind noch viele...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013334653

Branding co-creation with consumer-generated advertising : effect on creators and observers

Shulga, Lenna V.; Busser, James A.; Bai, Billy; Kim, Hyelin - 2023

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014233714

How restaurant protective ad messaging can increase patronage intentions during the COVID-19 pandemic : conditional serial mediation and COVID-19 consumer concern

Rybak, Garrett; Johnson, Alicia M.; Burton, Scot - 2023

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014233780

Einblicke in das Alltagshandeln schreibender Kaufleute

Reinke, Hartmut - 2023

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014435259

Kundenreaktion auf Out-of-Stock von Food- und Nonfood- Aktionsartikeln bei verschiedenen Betriebstypen im Lebensmitteleinzelhandel

Gimmy, Marcel; Kortum, Carsten - 2023 - 1. Auflage

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014307735

An essay on digital culture hybridization : a myth or reality?

Malhotra, Rohit - 2023

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014287110

Driving force behind consumer brand engagement : the metaverse

Mittal, Garima; Bansal, Rohit - 2023

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014287144

Value co-creation and customer retention in services : identifying a relevant moderator and mediator

Banik, Shanta; Rabbanee, Fazlul K. - 2023

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014326197

SEO through the e-costumer journey

Fernández López, Ana - 2023

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014365897

Gewinnberatung statt Steuerberatung : die neue Rolle von Finanzfachleuten

Hogema, Femke - 2023

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012695976

What to ask : how to learn what customers need but don't tell you

Olson, Andrea Belk - 2022

Ways We Seek to Understand -- Customers Don't Know What They Want -- Data as a Security Blanket -- The Influence of Mindsets -- Customer Centricity vs Customer Ownership -- The Impact of Company Culture -- Customer Action Learning -- Shifting Mindsets to Discover Unspoken Needs -- Monetizing...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013162560

Re-Invent : warum wir uns für unsere Kunden immer wieder neu erfinden müssen

2022 - 1. Auflage

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013169461

Base of the pyramid markets in Latin America : innovation and challenges to sustainability

2022

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013176025

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Base of the pyramid markets in Latin America : innovation and challenges to sustainability

2022

Book / Working Paper

Examining the antecedents and effects of hotel corporate reputation on customers' loyalty and citizenship behavior : an integrated framework

O'Connor, Peter; Assaker, Guy - 2022

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013327205

The indirect purchaser rule and private enforcement of antitrust law : a reassessment

Smith, Spencer - 2021

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012620018

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The Indirect Purchaser Rule and Private Enforcement of Antitrust Law : A Reassessment

Smith, Spencer - 2022

Book / Working Paper

An experimental investigation of customer engagement in Indian retail banking

Bansal, Ajit; Kumar, Sanjeev; Johri, Amar; Kalra, Sushil; … - 2022

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013334875

Impact of employee-based brand equity on customer-based brand equity

Abrar, Muhammad; Khan, Ahmad Sohail; Xiang, Li - 2022

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013336128

Customer journey as participatory service ecosystem

Wolny, Julia - 2022

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013367000

Mobilität für morgen - Wichtigkeit und Zahlungsbereitschaft aus Sicht der Endkunden

Teichert, Matthias Achim; Dodt, Marcus - 2022

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013368480

Firm strategies for one-on-one exchanges with customers in social media

Hewett, Kelly; Hoornaert, Steven; Meire, Matthijs - 2022

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013368584

Delineate omnichannel retailer and consumer engagement on social networks

Mittal, Tania; Madan, Pankaj; Sharma, Kirti; Dhiman, Aditya - 2022

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013384662

The behavioral economics of digital customer-firm interactions

Back, Camila - 2022 - 1st edition

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013329539

The origins of firm heterogeneity : a production network approach

Bernard, Andrew B.; Dhyne, Emmanuel; Magerman, Glenn; … - 2022

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013253155

VertrauensArchitektur : wie Vertrauen entsteht und wie Unternehmen die richtigen Kund:innenerlebnisse dafür schaffen

Eller, Eric - 2022

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012586431

Private Banking : Kundenberatung, Finanzplanung und Anlagestrategien in der Vermögensverwaltung

Spremann, Klaus - 2022 - 3., vollständig überarbeitete Auflage

Banken, Versicherungen, Finanzmakler und alle in der Finanzberatung tätigen Personen unterstützen die Privatkundschaft bei der Geldanlage und dem Kapitalaufbau. Das Buch bietet eine aktualisierte, korrigierte und inhaltlich bewährte Einführung in die Vermögensverwaltung. Die drei Teile...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012670708

Identifikation der Einflussfaktoren auf die Nutzungsintention des neuen integrierten Mobilitätskonzeptes Mobility-as-a-Service : eine empirische Untersuchung aus der Nutzerperspektive

Jovic, Josip - 2022

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012667217

Delegating pricing power to customers : Pay What You Want or Name Your Own Price?

Krämer, Marius-Florentin; Schmidt, Klaus M.; Spann, Martin - 2017

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011852639

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Delegating pricing power to customers : pay what you want or name your own price?

Krämer, Marius-Florentin; Schmidt, Klaus M.; Spann, Martin - 2017

Book / Working Paper

Delegating pricing power to customers : pay what you want or name your own price?

Krämer, Marius-Florentin; Schmidt, Klaus M.; Spann, Martin - 2015

Book / Working Paper

Delegating pricing power to customers : pay what you want or name your own price

Krämer, Marius-Florentin; Schmidt, Klaus M.; Spann, Martin - 2015

Book / Working Paper

Delegating pricing power to customers : pay what you want or name your own price

Krämer, Marius-Florentin; Schmidt, Klaus M.; Spann, Martin - 2015

Book / Working Paper

Delegating Pricing Power to Customers : Pay What You Want or Name Your Own Price?

Krämer, Marius-Florentin - 2017

Book / Working Paper

Does the package really sell? : pilotage study

Ratajczyk, Monika - 2017

Packaging is a significant marketing tool. It plays a vital role in product strategy, but also remains a tool for brand communication with a consumer. Effective packaging should encourage to buy the product, but whether consumers actually pay attention to them? The article presents the results...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011712232