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Year of publication
Subject
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Personalization 1,747 Personalisierung 1,567 Konsumentenverhalten 892 Consumer behaviour 890 Online retailing 560 Online-Handel 560 Electronic Commerce 472 E-commerce 459 Social Web 370 Social web 370 Online-Marketing 342 Internet marketing 339 Viral marketing 321 Virales Marketing 321 Beziehungsmarketing 220 Relationship marketing 220 personalization 207 Artificial intelligence 187 Künstliche Intelligenz 187 Theorie 160 Theory 158 Customer satisfaction 113 Digital platform 113 Digitale Plattform 113 Kundenzufriedenheit 111 Confidence 101 Vertrauen 101 Datenschutz 100 Experiment 99 Data protection 98 Personality psychology 95 Persönlichkeitspsychologie 95 Algorithm 86 Algorithmus 86 Bewertung 80 Evaluation 79 Internet 78 Data Mining 76 Data mining 76 Emotion 72
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Online availability
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Undetermined 997 Free 449 CC license 54 Digitizable 3
Type of publication
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Article 1,516 Book / Working Paper 432 Other 2
Subcategories
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Article in journal 1,302 Book section 199 Working paper 143 Proceedings 26 Case study 11 Textbook 3 Government document 1 Guidebook 1 Handbook 1 Review 1
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Language
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English 1,806 German 103 Undetermined 40 French 2 Italian 1
Author
All
Adomavicius, Gediminas 18 Benbasat, Izak 12 Tuzhilin, Alexander 11 Hosanagar, Kartik 10 Aridor, Guy 9 Chen, Hong 9 Zhang, Jingjing 9 Bandulet, Martin 8 Dens, Nathalie 8 Jiang, Yuanchun 8 Morasch, Karl 8 Hinz, Oliver 7 Liu, Yezheng 7 Sarkar, Sumit 7 Stüber, Eva 7 Bala, Pradip Kumar 6 Bockstedt, Jesse 6 Helmers, Christian 6 Law, Rob 6 Lee, Dokyun 6 Peitz, Martin 6 Rust, Roland T. 6 Sosa, Manuel 6 Adena, Maja 5 Aljukhadar, Muhammad 5 Benlian, Alexander 5 Bergemann, Dirk 5 Chen, Zhijun 5 Choe, Chongwoo 5 Cong, Jiajia 5 Curley, Shawn P. 5 Gonçalves, Duarte 5 Huck, Steffen 5 Kallus, Nathan 5 Kim, Jong Min 5 Krishnan, Pramila 5 Kumar, Anuj 5 Li, Xitong 5 Liu, Hongyan 5 Matsushima, Noriaki 5
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Institution
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Springer Fachmedien Wiesbaden 7 Friedrich-Schiller-Universität Jena 3 IGI Global 3 Centre for Educational Research and Innovation 2 EconWPA 2 Institut für Volkswirschaftlehre, Fakultät für Wirtschaftswissenschaften 2 London School of Economics (LSE) 2 National Bureau of Economic Research 2 Universität Ulm 2 Verlag Dr. Kovač 2 AAMAS <7, 2008, Estoril> 1 AMEC <10, 2008, Estoril> 1 Berkeley Electronic Press 1 Books on Demand GmbH <Norderstedt> 1 Committee on dietary allowances, Food and Nutrition Board, Division of Biological Sciences, Assembly of Life Sciences, National Research Council 1 Competence Center Information Systems & Services 1 Conference on Artificial Intelligence <23, 2008, Chicago, Ill.> 1 DEXA <13, 2002, Aix-en-Provence> 1 EC Web <11, 2010, Bilbao> 1 EC Web <12, 2011, Toulouse> 1 EC Web <13, 2012, Wien> 1 EC Web <2, 2001, München> 1 EC Web <3, 2002, Aix-en-Provence> 1 EC Web <4, 2003, Prag> 1 EC Web <6, 2005, Kopenhagen> 1 EC-Web <14, 2013, Prag> 1 Edward Elgar Publishing 1 Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam. 1 Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam 1 Eric Cuvillier <Firma> 1 Escuela de Graduados en Administración Pública y Políticas Públicas (EGAP), Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM) 1 European Commission / Joint Research Centre 1 Fakultät für Wirtschafts- und Organisationswissenschaften, Universität der Bundeswehr 1 Food and Nutrition Board 1 Friedrich-Ebert-Stiftung 1 Georg-August-Universität Göttingen 1 Great Britain / West India Royal Commission (1938-1939) 1 Hochschule der Medien 1 ICEC <15, 2013, Turku> 1 Information Systems 1
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Published in...
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Electronic commerce research 44 Information systems research : ISR 41 Journal of business research : JBR 37 Journal of retailing and consumer services 33 Management science : journal of the Institute for Operations Research and the Management Sciences 29 Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group 26 International journal of business information systems : IJBIS 26 International journal of hospitality management 24 Journal of management information systems : JMIS 22 Marketing science 21 Psychology & marketing 18 Electronic commerce research and applications 17 Tourism management : research, policies, practice 17 Journal of information & knowledge management : JIKM 16 Journal of retailing 16 Discussion papers / CEPR 14 International journal of advertising : the review of marketing communications 14 International journal of electronic commerce : IJEC 14 Journal of revenue and pricing management 14 Management information systems : mis quarterly 13 CESifo working papers 12 Journal of electronic commerce research : JECR 12 Journal of research in interactive marketing : interactive marketing and computer-mediated communication 11 Technological forecasting & social change : an international journal 11 The power of one : gaining business value from personalization technologies 11 Asia Pacific journal of marketing and logistics 10 International journal of contemporary hospitality management 10 Journal of internet commerce 10 Journal of travel research : a quarterly publication of the Travel and Tourism Research Association 10 Decision support systems : DSS ; the international journal 9 Electronic markets : the international journal on networked business 9 Information technology & tourism 9 International journal of production research 9 Journal of Interactive Advertising 9 Journal of marketing communications 9 SpringerLink / Bücher 9 INFORMS journal on computing : JOC 8 Information systems and e-business management : ISeB 8 Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association 8 Journal of hospitality marketing & management 8
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Source
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ECONIS (ZBW) 1,787 Other ZBW resources 89 RePEc 34 EconStor 27 USB Cologne (EcoSocSci) 7 BASE 6
Showing 1 - 50 of 1,843
 
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Recommendation quality and the concentration of consumption : experimental evidence from Netflix
Aridor, Guy; Chou, Winston; Kallus, Nathan; Scheid, Antoine - 2026
We study an experiment with 8.5 million users on Netflix's recommender system to measure how improvements in recommendation technology affect the set of products that get consumed. Improvements increase total consumption and users' reliance on recommendations while diffusing recommendations and...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016086993
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The value of personalized recommendations : evidence from Netflix
Zielnicki, Kevin; Aridor, Guy; Bibaut, Aurélien; Tran, … - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016083450
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The value of personalized recommendations : evidence from Netflix
Zielnicki, Kevin; Aridor, Guy; Bibaut, Aurelien; Tran, Allen - 2025
Book / Working Paper
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Reducing reactance to ads by voice assistants : the role of ad customization, ad personalization, and privacy customization
Snyder, Eugene Cho; Sundar, S. Shyam; Lee, Jae-Gil - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015412927
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Personalization and privacy choice
Rhodes, Andrew; Zhou, Jidong - 2024
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014539001
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Personalization and privacy choice
Rhodes, Andrew; Zhou, Jidong - 2024
Book / Working Paper
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Personalization and privacy choice
Rhodes, Andrew; Zhou, Jidong - 2024
Book / Working Paper
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How recommendation affects customer search : a field experiment
Yuan, Zhe; Chen, AJ Yuan; Wang, Yitong; Sun, Tianshu - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015434864
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Vertrauen als Engpass und Hebel: Warum Financial Wellbeing in Deutschland ohne Trust nicht skaliert und was die Akzeptanzforschung zu digitaler, persönlichkeitsbasierter Finanzberatung daraus ableitet
Dulgeridis, Marcel; Kahl, Axel - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015614578
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Effects of product online reviews on product returns : a review and classification of the literature
Wang, Yun; Yu, Bo; Chen, Jing - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015459120
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(Im)personalization in German and English negative online reviews : contrasts, comparisons, and cognitive implications
Fastrich, Bridgit - 2024
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014635462
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Vertrauen als Engpass und Hebel : warum Financial Wellbeing in Deutschland ohne Trust nicht skaliert und was die Akzeptanzforschung zu digitaler, persönlichkeitsbasierter Finanzberatung daraus ableitet
Dulgeridis, Marcel; Kahl, Axel - 2026
Financial wellbeing refers to managing money confidently, achieving personal goals, and buffering financial risks. Representative evidence for Germany indicates substantial strain: 52% experience financial worries at least weekly, 27% report lacking an overview of their finances, and the...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015612384
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Consumer acquisition for recommender systems : a theoretical framework and empirical evaluations
Bi, Xuan; Yang, Mochen; Adomavicius, Gediminas - 2024
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014530464
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Consumer Acquisition for Recommender Systems : A Theoretical Framework and Empirical Evaluations
Bi, Xuan - 2020
Book / Working Paper
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How does competition affect exploration vs. exploitation? : a tale of two recommendation algorithms
Cao, H. Henry; Ma, Liye; Ning, Z. Eddie; Sun, Baohong - 2024
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014513887
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Selling on recommender platforms : demand boost versus customer migration
Karle, Heiko; Preuß, Marcel; Reisinger, Markus - 2026
Platforms that provide product recommendations to consumers, such as marketplaces like Amazon or online travel agencies like Expedia, govern a substantial part of transactions in many markets. In addition to selling via platforms, most firms, however, also operate a direct channel. This paper...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015596654
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Selling on recommender platforms : demand boost versus customer migration
Karle, Heiko; Preuß, Marcel; Reisinger, Markus - 2026
Book / Working Paper
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Dynamic recommendation bias
Drugov, Mikhail; Jeon, Doh-Shin - 2026 - This version: April 29, 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015637970
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Dynamic recommendation bias
Drugov, Mikhail; Jeon, Doh-Shin - 2026
Book / Working Paper
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Selling on recommender platforms : demand boost versus customer migration
Karle, Heiko; Preuß, Marcel; Reisinger, Markus - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015619078
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Selling on recommender platforms : demand boost versus customer migration
Karle, Heiko; Preuß, Marcel; Reisinger, Markus - 2026
Book / Working Paper
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AI in personalized financial decision-making
Nahidi, Narmin - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015651191
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A dual-drive recommendation model for smart healthcare platforms : synergizing proactive search and AI-driven decision-making
Gao, Lingyu; Xiaoli, Wang - 2026
The emergence of smart healthcare platforms has significantly enhanced the accessibility of medical services, yet it has also introduced critical challenges such as information overload and patient decision-making dilemmas. This study investigates the interaction and synergistic optimization of...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015653627
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Choice architecture in occupational choices
Dell, Madison; Brox, Enzo; Palffy, Patricia; Schilter, … - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015666902
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How much should a conversational recommender system converse?
Kumar, Akshit; Manshadi, Vahideh; Tumu, Akhilesh - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015668668
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How much should a conversational recommender system converse?
Kumar, Akshit; Manshadi, Vahideh; Tumu, Akhilesh - 2026
Book / Working Paper
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Platform-controlled search and distortions in attention allocation
Cai, Xiaoming; Gautier, Pieter; Wolthoff, Ronald - 2026
We study a monopoly platform that sets meeting rates between buyers and two seller types: niche sellers, whose higher-quality good appeals to only some buyers, and mass-market sellers, whose good appeals to all. Sellers compete by posting prices à la Burdett and Judd (1983), so buyer surplus...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015665343
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Platform-controlled search and distortions in attention allocation
Cai, Xiaoming; Gautier, Pieter; Wolthoff, Ronald - 2026
Book / Working Paper
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Platform-controlled search and distortions in attention allocation
Cai, Xiaoming; Gautier, Pieter; Wolthoff, Ronald - 2026
Book / Working Paper
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Platform-controlled search and distortions in attention allocation
Cai, Xiaoming; Gautier, Pieter; Wolthoff, Ronald - 2026
Book / Working Paper
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Platform-controlled search and distortions in attention allocation
Cai, Xiaoming; Gautier, Pieter; Wolthoff, Ronald - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015666680
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Platform-controlled search and distortions in attention allocation
Cai, Xiaoming; Gautier, Pieter; Wolthoff, Ronald - 2026
Book / Working Paper
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Platform-controlled search and distortions in attention allocation
Cai, Xiaoming; Gautier, Pieter; Wolthoff, Ronald - 2026
Book / Working Paper
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Platform-controlled search and distortions in attention allocation
Cai, Xiaoming; Gautier, Pieter; Wolthoff, Ronald - 2026
Book / Working Paper
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A job i like or a job i can get : designing job recommender systems using field experiments
Bied, Guillaume; Caillou, Philippe; Crépon, Bruno; … - 2026
Recommendation systems (RSs) are increasingly used to guide job seekers on online platforms, yet the algorithms currently deployed are typically optimized for predictive objectives such as clicks, applications, or hires, rather than job seekers' welfare. We develop a job-search model with an...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015665784
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Too many or too few? : information cues in recommender systems and consequences for search and purchase behavior
Fang, Xing; Kim, SunAh; Chintagunta, Pradeep K. - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015670065
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From conversations to mechanisms: aligning advertiser incentives in AI-powered product recommendations
Bergemann, Dirk; Bojko, Marek; Dütting, Paul; Paes … - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015669110
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Biosignal-adaptive platforms
Nadj, Mario; Maedche, Alexander; Riedl, René; Seitz, Julia - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015673527
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Platform power in news aggregation : Andrey Simonov, Daniil Mikhailov, Ruben Enikolopov, Ruben Durante
Simonov, Andrey; Mikhailov, Daniil; Enikolopov, Ruben; … - 2026
News aggregators are among the primary gatekeepers of online news, shaping both consumption and production through the algorithms that rank stories and sources. We provide the first large-scale estimates of this algorithmic power using the example of Yandex News, Russia's largest aggregator....
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016060180
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Digital twins : enhancing personalized experience through multiple and dynamic persona across customer phygital journey
Quach, Khang; Nguyen Thanh Toan; Quach, Sara; Hien Thuc Pham - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016069865
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Recommendation power and competition
Peitz, Martin; Sobolev, Anton - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016083453
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Financial digital twins and conversational AI in robo-advisory : evidence from a scenario-based randomized experiment
Bonelli, Marco I. - 2026
Robo-advisors have expanded access to automated investment services, but many platforms continue to rely on relatively static onboarding procedures and limited forms of user interaction. This study examines how participants with investment experience respond to two next-generation robo-advisory...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016064400
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Recommendation design, pricing, and regulation
Marstaller, Laurenz - 2026
This paper studies how platforms jointly choose fees and recommendations and their implications for fee regulation. A platform charges sellers a commission rate and ranks products based on price and match-value. The analysis shows that price-sensitive rankings intensify seller competition,...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016085885
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The role of AI in online reviews
Lermana, Valeria; Rigbi, Oren; Dover, Yaniv - 2026
The rapid adoption of large language models (LLMs) creates new opportunities for strategic content generation on online platforms, including potentially harmful forms of manipulation that may undermine platform effectiveness and reshape platform dynamics. However, measuring such activity is...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016086312
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Building digital bonds : the impact of AI-driven personalization on customer experience and AI relationship quality
Munandar, Dadang; Narimawati, Umi; Nusa, Inta Budi Setia; … - 2026
This study aims to examine the impact of AI-driven personalization on AI-enabled customer experience and perceived AI relationship quality. It further investigates the mediating roles of trust in AI and perceived personal relevance, as well as the moderating effects of privacy concern and...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015677215
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Leveraging large language models for aspect-based sentiment analysis : a restaurant recommendation system for entrepreneurs in Lisbon
Carrasco, Paulo; Esteves, Pedro - 2026
The purpose of this study is to implement a restaurant recommendation system tailored for entrepreneurs within the Lisbon Metropolitan Area (AML), utilising Large Language Models (LLMs) for aspect-based sentiment analysis (ABSA) of online customer reviews. The methodology involved three phases:...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016091552
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Personalized but valued? : how AI-driven advertising shapes perceived trust and purchase intention : a cross-national comparison
Dia, Soha; Harb, Hadi; Khreis, Malak; Taskiran, Meliha … - 2026
AI-driven personalization has become a defining feature of digital advertising, yet whether it drives purchase intention directly or depends on other underlying mechanisms remains insufficiently understood, particularly in under-studied emerging markets. This study investigates how perceived...
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Personalized pricing in the presence of privacy concerns
Chen, Zhiqi; Zhang, Mengyu - 2026
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Promotion thresholds, revenue sharing, and delivery risk in reward-based crowdfunding
Laik, Joyaditya; Gal-Or, Esther; Mirchandani, Prakash - 2026
This paper investigates two marketing strategies a reward-based crowdfunding platform employs to align its preferences with an entrepreneur's choice of pledge and target levels. These are (a) how to promote campaigns to potential backers, and (b) how to share campaign revenues with the...
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Decoding eWOM effectiveness : hw textual and non-textual recommendation cues shape purchase intentions in online bookstores
Alavijeh, Mohammad Reza Karimi; Tajbakhsh, Mohammad - 2026
With the rapid growth of online stores, electronic word-of-mouth (eWOM) has become a key influence on consumer purchase decisions. This study examines how textual cues (information quality) and non-textual cues (popularity heuristics, performance visual heuristics, user-generated pictures, and...
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Impact of FinTech intelligent recommendation systems on crowdfunding success in China : a trust and system quality perspective
Wang, Yunfeng; Othman, Ibrahim - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015592825
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Improving the effectiveness of personalized recommendations through attributional cues
Weidig, Jakob; Kühnl, Christina - 2023
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014432501
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The Value of Personalized Recommendations: Evidence from Netflix
Zielnicki, Kevin; Aridor, Guy; Bibaut, Aurelien; Tran, Allen - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015562736
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A comprehensive framework for customer retention in e-commerce using machine learning based on churn prediction, customer segmentation, and recommendation
Jahan, Ishrat; Sanam, Tahsina Farah - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015595626
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Personalised passenger information systems in public transport : a review and a 5-level personalisation taxonomy
Ardenne, Michelle T. van; Cebecauer, Matej; Cats, Oded; … - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015547224
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Does strategic return promote word-of-mouth recommendation? : an empirical study based on consumption experience theory
Zhang, Hongchao; Zhou, Kunlu; Chen, Hang; Feng, Qinghua - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015595659
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Group deep neural network approach in semantic recommendation system for movie recommendation in online networks
Bazargani, Mahdi; Alizadeh, Sasan H.; Masoumi, Behrooz - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015595701
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Personalization, trust, and identity in AI-based marketing : an empirical study of consumer acceptance in Greece
Markou, Vasiliki; Serdaris, Panagiotis; Antoniadis, Ioannis - 2025
Artificial intelligence (AI) is increasingly used in marketing to deliver personalized messages and services. Although such tools create new opportunities, their acceptance by consumers depends on several factors that go beyond technology itself. This study examines how trust and ethical...
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Integrating user reviews and risk factors from social networks in a multi-objective recommender system
Noorian, Ali - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015595702
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A personalized content-based method to predict customers' preferences in an online apparel retailer
KabirMamdouh, Alireza; Kök, A. Gürhan - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015372705
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Rating with the senses : how sensory encounters are reflected on online review ratings?
Hallikainen, Heli; Halinen, Marianna; Tervonen, Hannes; … - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015372971
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MycGNN : enhancing recommendation diversity in e-commerce through mycelium-inspired graph neural network
Bahi, Abderaouf; Gasmi, Ibtissem; Bentrad, Sassi; … - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015595706
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Social dynamics of luxury customization : the unique impact of name personalization
O'Rourke, Anne-Maree; Lin, Joanna; Sung, Billy; … - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015373135
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Resistance to AI-designed customized travel : the role of perceived personalization
Niu, Jin Wen; Wang, Kai; Wang, Lei; Ruan, Wen-Qi; Xiao, … - 2026
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