Digital competence plays an important role in higher education. The literature highlights the adoption and use of digital competence for the development of educational services in Higher Education Institutions (HEIs), but it is still necessary to understand its influence on the innovative...

The paper focuses on the analysis of the computerization of public administration in the Czech Republic in the context of the implementation and operation of data mailboxes, which have been an integral and very important part of e-Government in that country since 2009. A data mailbox has been...

Digital transformation of public administration creates opportunities for transparency, accountability, efficiency, and better tax collection. Benefits are even more critical considering the coronavirus crisis when millions of people worldwide engage in online solutions. Our research paper...

The eIDAS Regulation has become a key and, in a way, a ground-breaking piece of legislation of the European Union. It is crucial, in particular, with regard to its ambitious objectives and ground breaking because it was adopted at a time when the Member States of the European Union already had...

A fundamental challenge in democracy is how to control civil service organizations. This challenge has been primarily addressed by creating horizontal accountability arrangements, in which independent agencies act as auditors and evaluators of civil service organizations. However, horizontal...

Transparency within universities and public research institutes is an element of significant relevance in the Italian context. Over the years, the need for greater transparency has prompted the legislator to regulate transparency obligations in order to ensure a minimum level of information...

This paper addresses the issue of complexity in the administrative processes in public institutions; in particular, accounting routines and processes are examined. Back-office activities, although having a merely supporting role in the delivery of public services, are often quite complex and use...

This paper analyses the public procurement auctions for snow removal contracts to find out whether bid-rigging occurred. Due to the limited participation in the auction processes, detection of anticompetitive agreements was possible. The econometric analysis used in our study supported the...

In the digital transformation of public administrations, objectives are no longer simply the implementation of new technology, but the involvement of all stakeholders into the process of digitalization. The Digital Roadmap of the Austrian government emphasizes the need of co-production of public...

Recently, the role of non-governmental organisations (NGOs) in Poland and the Czech Republic has increased, which has translated into a growing tendency to change the procedures for social assistance provision. However, the relationships between public administration and non-governmental...

Researchers have made efforts to combine service management theory with public administration theory to develop an enhanced model of public service logic and help the public sector to develop services through co-creation with service users. This study considered the appropriateness of public...

Organisations have shifted from traditional beliefs to the incorporation of agile methods for attaining high levels of performance through its established goals and objectives. Emotional intelligence (EI) is envisaged to contribute to the achievement of higher levels of performance. With the...

In this paper, the key factors that affect the extent of GDPR implementation in enterprises are analysed. Since 2018, all organizations operating in the European Union or processing personal data of EU citizens have had to incorporate a new regulation in their work. After three years of...

Aim/purpose - The paper contains descriptive exploratory research on the implementation of General Data Protection Requirements (GDPR) in a group of Polish public administration offices. The purpose of this research is to investigate the current state of personal data protection in the entities...

The complexities of Public Administration have gained the growing attention of scholars around the world, mainly due to the impacts of the reforms implemented under the doctrine of New Public Management (which aims to apply concepts and practices of private management in public management) on...

The expanding use of artificial intelligence (AI) in public administration is generating numerous opportunities for governments. Current Spanish regulations have established electronic administration and support the expansion and implementation of this new technology, but they may not be adapted...

Die Digitalisierung der Verwaltung kommt in Deutschland nicht voran; im europäischen Vergleich befindet sich das Land im E-Government weiter im unteren Mittelfeld. Im Umsetzungsstand für digitale öffentliche Dienste der EU kam Deutschland 2022 nur auf Rang 18 der 27 Mitgliedsländer. Das...

The aim of the research is to create a model of motivation of the top management of government agencies of regions, which will allow to make non-financial motivation of top managers dependent upon the achieved strategic potential of the region and their financial incentives. For this purpose,...

International comparisons show that the reasons why e-government development in Germany does not occupy the desired “top spot” in rankings lie primarily in the inadequate provision of online services with little corresponding user orientation. In order to provide better and faster public...

The governance principle is an important aspect of good governance, and its implementation is believed to have a good impact on governance outcomes, such as corruption reduction and performance improvement. The governance principle has been developed for several types of organisations. However,...

Co-creation focuses on engagement with citizens and other stakeholders with public administrations to develop innovative processes or public services. The integration of resources and knowledge mediated by technology can lead to the emergence of novel outcomes (such as products, services,...

Digitalisation has changed society, and, as a result, public administrations are required to undergo significant changes to satisfy emergent societal needs. These changes impact all areas of the public sector, including the development and provision of digital services, the design of processes,...

Complex multi-level governance systems face a variety of challenges. As one of the most prominent multi-level administrative systems in the world, the EU has experienced a legitimacy crisis for several years, with many citizens displaying skeptical or even hostile views of European integration...

Contract Administration is a fundamental part of the project management process and it pervades the activities of every project. In fact it is the manager's competence as contract administrator that enables us to distinguish between a good manager and bad one. Modern project management is...

Once in office, politicians propose policies and programmes aimed at winning the support of their constituencies. While this form of political activism increases with the number of politicians in government, it can also clash with capacity constraints, leading to a congestion effect whereby...

International comparisons show that the reasons why e-government development in Germany does not occupy the desired "top spot" in rankings lie primarily in the inadequate provision of online services with little corresponding user orientation. In order to provide better and faster public...

A 20. századi magyar történelem perspektívájából szemlélve a nemzeti vagyon kilencedik újraelosztására tett kísérletnek tekintem az Orbán-korszak egészét (ideértve az 1998-2002 közötti ciklust is). Az "államosítás versus privatizáció" dichotómia, amelyet korábbi...