Identifying what motivates public servants and how those motives vary across agencies is essential for both theory and practice, yet most existing "types of bureaucrats" remain untested against real workforces. Drawing on reputation theory, which posits that external audiences' beliefs shape who...

Background: Digital transformation is reshaping public organizations worldwide, yet in low-resource contexts, its success is constrained by weak infrastructure and governance. In India, programs such as the Ayushman Bharat Digital Mission and the Aspirational Districts Programme rely on...

This case study assesses the selected TSI projects implemented during 2021-2023 in the governance and public administration policy area of the TSI. A recurring technical support need across the five projects and Member States (MSs) is civil service and human resource management (HRM) reform and...

This study examines the relationship between organizational commitment and administrative management within a public service institution operating in an emerging governance context. Grounded in the three-component model of organizational commitment (affective, continuance, and normative) and...

This study explored how volunteer management is adapted to the specific context of a nonprofit organization (NPO). Through a participatory autoethnographic approach in Huellas Foundation, a Colombian NPO that supports its mission operation in volunteer action, it examined how management...

Innovation in public sector management is essential for improving service delivery and strengthening citizen trust. However, in highly populated municipalities with budgetary constraints, such as Ecatepec de Morelos, administrative opacity and inefficiencies in the provision of essential...

A functional positive relationship between the executive director (ED) and the board of directors (BOD) is crucial to nonprofits meeting their missions. The present qualitative study sought to identify factors-including traits, behaviors, processes, and experiences-associated with positive...

As the study of nonprofit organizations and their operating environment has become increasingly interdisciplinary, scholars have leveraged business strategies to increase knowledge and improve performance. This study considers how strategic information technology alignment can impact...

This article reports on research within multiple case studies of South African Not-for-Profit Organizations (NPO). The study modelled the enabling practices that managers and leaders of these NPOs deem necessary to sustain their service-led organizations in a changing and demanding environment....

This exploratory study examined recent innovations in online accountability practices adopted by Ukrainian nonprofits. A quantitative content analysis of Ukrainian nonprofit websites evaluated their adoption of online accountability practices across five dimensions: accessibility, engagement,...