This study examines administrative employees' perceptions of integrating Artificial Intelligence (AI) into the administration of Greek public universities. Using a cross-sectional online questionnaire administered across three universities (N = 127), we map perceptions across five domains: (i)...

Agilität ist eine weit verbreitete Managementmethode, die in jüngster Zeit auch in der öffentlichen Verwaltung zunehmend Anwendung findet. Daher ist das allgemeine Forschungsinteresse an den Auswirkungen von Agilität in der öffentlichen Verwaltung sehr hoch. Aus diesem Grund widmet sich die...

Identifying what motivates public servants and how those motives vary across agencies is essential for both theory and practice, yet most existing "types of bureaucrats" remain untested against real workforces. Drawing on reputation theory, which posits that external audiences' beliefs shape who...

Background: Digital transformation is reshaping public organizations worldwide, yet in low-resource contexts, its success is constrained by weak infrastructure and governance. In India, programs such as the Ayushman Bharat Digital Mission and the Aspirational Districts Programme rely on...

Agilität ist eine weit verbreitete Managementmethode, die in jüngster Zeit auch in der öffentlichen Verwaltung zunehmend Anwendung findet. Daher ist das allgemeine Forschungsinteresse an den Auswirkungen von Agilität in der öffentlichen Verwaltung sehr hoch. Aus diesem Grund widmet sich die...

Innovation in public sector management is essential for improving service delivery and strengthening citizen trust. However, in highly populated municipalities with budgetary constraints, such as Ecatepec de Morelos, administrative opacity and inefficiencies in the provision of essential...

Functional analysis (FA) is increasingly used in public sector reforms to assess organizational performance and guide administrative change. However, FA frequently stays procedural and descriptive in both theory and practice, providing little insight into the roots of inefficiencies. The paper...

Aim/purpose - The purpose of this article was to identify the information and communication technology (ICT) tools fostering the co-production of social services, acknowledging that the technological environment is an important contextual condition enhancing the development of co-production....

Background: This study aims to analyze the relationship between lean practices and orga- nizational performance in a public institution, specifically, a military organization. Methods: The research has a quantitative approach with a descriptive character, having as a sample the members of a...

This case study assesses the selected TSI projects implemented during 2021-2023 in the governance and public administration policy area of the TSI. A recurring technical support need across the five projects and Member States (MSs) is civil service and human resource management (HRM) reform and...

This study examines the relationship between organizational commitment and administrative management within a public service institution operating in an emerging governance context. Grounded in the three-component model of organizational commitment (affective, continuance, and normative) and...

This study explored how volunteer management is adapted to the specific context of a nonprofit organization (NPO). Through a participatory autoethnographic approach in Huellas Foundation, a Colombian NPO that supports its mission operation in volunteer action, it examined how management...

Middle managers play a crucial role in the success or failure of digital transformation programs and are themselves targets of change, particularly in public sector organizations. As intermediaries, they occupy ambiguous, complex, and paradoxical roles, with digital technology often perceived as...

Setting strategic objectives is crucial to organizational performance, as demonstrated by business excellence models (BEMs). However, most of the BEMs literature is silent on the approach through which strategic objectives are set. The aim of this paper is to introduce a simple approach for...

"This book opens an often nationally focused field of research to a transnational, common European debate. It addresses the ongoing transformation of the civil service, examining its evolving landscape across Europe and exploring the intricate web of historical, social and political influences...

This Element presents a framework for analyzing the complexities of contracting, how these vary across circumstances, the ways contract managers can address challenges, and the skills of contract managers. The framework is grounded on central concepts. Market frictions are underlying...

The adoption of International Public Sector Accounting Standards (IPSAS) is gaining momentum across the world. Greece initiated a general financial management reform program which includes the transformation of financial accounting. The public sector in Greece adopted IPSAS-based standards...

Agile Haltung entwickeln, Methoden kennenlernen und anwenden, Erfahrungen gewinnen - darum ging es im FOM Forschungsprojekt "Reallabor Agiles Arbeiten". Ziel war die Erprobung und Einführung agiler Arbeitsweisen in zwei Landesministerien, um den Beschäftigten bei kurzfristigen und unerwarteten...

This reprint concerns methods of data analysis for risk management in economics, finance, and business. The presented papers contain research on data analysis methods, including classical statistical methods, and machine learning methods that have emerged from statistics and are being...