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Year of publication
Subject
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Reisevermittler 699 Travel agency 695 Tourismus 161 Tourism 148 E-Business 147 E-business 147 Tourismuswirtschaft 128 Tourism industry 126 Deutschland 118 Germany 113 Online-Handel 112 E-commerce 111 Consumer behaviour 102 Konsumentenverhalten 102 Urlaubsverhalten 79 Holiday behaviour 78 Beziehungsmarketing 76 Hotel industry 76 Hotellerie 76 Relationship marketing 76 Dienstleistungsqualität 75 Service quality 75 Customer satisfaction 68 Kundenzufriedenheit 68 Social Web 55 Social web 55 Tourism marketing 52 Tourismusmarketing 52 Distribution channel 39 Theorie 39 Theory 39 Vertriebsweg 39 Internet 38 Preismanagement 38 Pricing strategy 38 Internet marketing 33 Online-Marketing 33 Website 33 China 31 Spain 31
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Online availability
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Undetermined 163 Free 78
Type of publication
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Article 518 Book / Working Paper 161 Journal 20
Type of publication (narrower categories)
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Article in journal 395 Aufsatz in Zeitschrift 395 Aufsatz im Buch 118 Book section 118 Graue Literatur 76 Non-commercial literature 76 Hochschulschrift 34 Thesis 29 Amtsdruckschrift 22 Case study 22 Fallstudie 22 Government document 22 Arbeitspapier 19 Working Paper 19 Collection of articles of several authors 14 Sammelwerk 14 Lehrbuch 11 Bibliografie enthalten 10 Bibliography included 10 Textbook 10 No longer published / No longer aquired 8 Statistik 8 Handbook 6 Handbuch 6 Statistics 6 Aufsatzsammlung 5 Business report 4 Conference paper 4 Geschäftsbericht 4 Konferenzbeitrag 4 Market information 4 Marktinformation 4 Adressbuch 2 Directory 2 Festschrift 2 Reprint 2 Advisory report 1 Annual report 1 Article 1 Conference proceedings 1
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Language
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English 503 German 170 French 15 Danish 3 Polish 3 Slovak 3 Finnish 2 Russian 2 Welsh 1 Italian 1 Norwegian 1 Swedish 1
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Author
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Kirstges, Torsten 13 Wieseke, Jan 10 Ku, Edward C. S. 8 Mundt, Jörn W. 8 Huang, Leo 7 Law, Chun Hung Roberts 7 Abou-Shouk, Mohamed 6 Freyer, Walter 6 Guo, Xiaolong 6 Vučetić, Aleksa Š 6 Bagur-Femenías, Llorenç 5 Bloom, Nicholas 5 Heller, Markus 5 Hunold, Matthias 5 Kesler, Reinhold 5 Laitenberger, Ulrich 5 Liang, James 5 Lim, Wai Mun 5 Ling, Liuyi 5 Vinod, B. 5 Ha, Hong Youl 4 Lingenfelder, Michael 4 Megicks, Phil 4 Roberts, John 4 Weithöner, Uwe 4 Ying, Zhichun Jenny 4 Conze, Oliver 3 Del Chiappa, Giacomo 3 Fuentes, Ramón 3 Gee, Chuck Y. 3 Gil Saura, Irene 3 Homburg, Christian 3 Ivanov, Stanislav 3 Kraus, Florian 3 Law, Rob 3 O'Connor, Peter 3 Perramon, Jordi 3 Pesonen, Juho 3 Rigall-I-Torrent, Ricard 3 Roth, Peter 3
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Institution
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Slowakei / Štatistický Úrad 3 World Tourism Organization 3 Deutscher Reisebüro-Verband 2 Europäische Kommission / Tourism Unit 2 Verband Internet Reisevertrieb 2 Accor <Évry> 1 Australian Tourist Commission 1 Australien / Parliament 1 Botswana / Central Statistics Office 1 Buch- und Musikverlag 1 Bundesverband der Deutschen Volksbanken und Raiffeisenbanken 1 Club Méditerranée <Paris> 1 De Gruyter Oldenbourg 1 Deutscher Reisebüro- und Reiseveranstalter-Verband 1 Deutscher Tourismusverband 1 Europäische Kommission / EU Consumer Programme 1 Europäische Kommission / Generaldirektion Unternehmenspolitik, Handel, Tourismus und Sozialwirtschaft 1 Frankreich / Direction de l'Industries Touristiques 1 Frankreich / Ministère du Tourisme 1 Frankreich / Section des Questions Economiques 1 Havas <Neuilly-sur-Seine> 1 Institut for Graenseregionsforskning 1 Institut national de la statistique et des études économiques <Frankreich> 1 Institute of Certified Travel Agents <Wellesley, Mass.> 1 Instytut Rozwoju Wsi i Rolnictwa <Warschau> 1 Irland / Restrictive Practices Commission 1 Kentucky / Division of Marketing and Advertising 1 Management Conseil Communication 1 Matkailun Edistämiskeskus <Helsinki> / EC-Ryhmä 1 National Bureau of Economic Research 1 Nordic Council of Ministers 1 Orell Füssli & Co. 1 Povolžskaja Gosudarstvennaja Akademija Fizičeskoj Kul'ture, Sportu i Turismu 1 Seminar on the Integration of Tourism in Europe <1990, Istanbul> 1 Service de Développement et d'Action Economique <Nouméa> 1 South African Tourism Board 1 USA / Bureau of the Census 1 University College London / Department of Economics 1 Universität Bern / Center for Regional Economic Development 1 Wales Tourist Board 1
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Published in...
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Tourism management : research, policies, practice 32 Journal of travel and tourism marketing 23 Journal of travel research : a quarterly publication of the Travel and Tourism Research Association 17 Reisebüro-Management : Gestaltung der Vertriebsstrukturen im Tourismus 16 Tourism economics : the business and finance of tourism and recreation 16 The service industries journal 15 International journal of hospitality management 12 Journal of revenue and pricing management 12 Reiseveranstaltung : Lehr- und Handbuch 12 International journal of contemporary hospitality management 11 Informationsmanagement im Tourismus : E-Tourismus: Prozesse und Systeme 9 Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education 9 Tourism analysis : an interdisciplinary tourism & hospitality journal 9 Tourism management perspectives : TMP 9 Journal of hospitality marketing & management 8 Journal of vacation marketing : an international journal 8 Total quality management & business excellence : an official journal of the European Society for Organisational Excellence 7 Journal of business research : JBR 6 Kundenorientierung im Touristikmanagement 6 Journal of vacation marketing 5 Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group 4 Journal of air transport management 4 Lehr- und Handbücher zu Tourismus, Verkehr und Freizeit 4 Service business 4 Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis 4 Annals of tourism research : ATR ; a social sciences journal 3 European journal of marketing : EJM 3 Gabler Edition Wissenschaft 3 Information and communication technologies in tourism 2013 : proceedings of the international conference in Innsbruck, Austria, January 22 - 25, 2013 3 Information technology & tourism 3 International journal of networking and virtual organisations : IJNVO 3 Romanian economic and business review 3 Services marketing quarterly 3 The TQM journal : the international review of organizational improvement 3 Tourism review 3 Vnútorný obchod a služby 3 Academy of Management journal : AMJ 2 Amfiteatru economic : an economic and business research periodical 2 Archives & documents / Institut National de la Statistique et des Etudes Economiques 2 Deutschland als Reiseziel chinesischer Touristen : Chancen für den deutschen Reisemarkt 2
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Source
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ECONIS (ZBW) 695 EconStor 2 OLC EcoSci 1 RePEc 1
Showing 1 - 50 of 699
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Die Travel Journey von Digital Natives und Digital Immigrants: Eine vergleichende Analyse der digitalen und analogen Customer Touchpoints im Buchungsprozess von Urlaubsreisen
Godbersen, Hendrik; Hausinger, Lena; FOM Hochschule … - 2022
In der vorliegenden Studie werden auf der Basis einer Befragung mit 1.158 Teilnehmerinnen und Teilnehmern die Travel Journeys von Digital Natives und Digital Immigrants verglichen. Die Ergebnisse zeigen unter anderem, dass die digitalen Touchpoints sowohl für die Digital Natives als auch für...
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Die Travel Journey von Digital Natives und Digital Immigrants : eine vergleichende Analyse der digitalen und analogen Customer Touchpoints im Buchungsprozess von Urlaubsreisen
Godbersen, Hendrik; Hausinger, Lena - 2022
In der vorliegenden Studie werden auf der Basis einer Befragung mit 1.158 Teilnehmerinnen und Teilnehmern die Travel Journeys von Digital Natives und Digital Immigrants verglichen. Die Ergebnisse zeigen unter anderem, dass die digitalen Touchpoints sowohl für die Digital Natives als auch für...
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Persistent link: https://ebtypo.dmz1.zbw/10012799173
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Impacts of online shopping on travel demand : a systematic review
Le, Huyen T. K.; Carrel, Andre L.; Shah, Harsh - In: Transport reviews : a transnational transdisciplinary … 42 (2022) 3, pp. 273-295
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The antecedents of repurchase intention at user online travel agents in Indonesia mediated by brand image
Permatasari, Ratih Devita; Rohman, Fatchur; Sri Palupi … - In: International Journal of Research in Business and … 11 (2022) 9, pp. 67-76
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The economic impact of online travel agencies in Europe : 2019-2021 : final report
2022
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The economic impact of online travel agencies in North-America : 2019-2021 : final report
2022
Persistent link: https://ebtypo.dmz1.zbw/10013539481
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The economic impact of online travel agencies in APAC : 2019-2021 : final report
2022
Persistent link: https://ebtypo.dmz1.zbw/10013539483
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In-store technologies to improve customer experience and interaction : an exploratory investigation in Italian travel agencies
Dini, Mauro; Splendiani, Simone; Bravi, Laura; … - In: The TQM journal : the international review of … 34 (2022) 7, pp. 94-114
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Consumer choice determinants of online intermediary tourism platforms
Wąsowicz-Zaborek, Elżbieta - In: International journal of management and economics 58 (2022) 2, pp. 161-178
The article investigates determinants of usage intention (IU) of online travel agencies' (OTAs) services by consumers and their propensity for word-of-mouth (WOM). The determinants represent two groups of factors: (1) items reflecting the perceived quality of OTAs' platforms (PQ) and (2) those...
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The impacts of the COVID-19 pandemic on the tour operator market : the case of Slovakia
Derco, Ján - In: Journal of risk and financial management : JRFM 15 (2022) 10, pp. 1-8
The aim of the research is to determine the impact of the COVID-19 pandemic (and subsequent state aid) on selected financial indicators of tour operators operating on Slovakia’s market. The article analyses the changes in the market between 2018 and 2020 (market concentration, insolvency...
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The role of online travel reviews in evolving tourists’ perceived destination image
Guo, Xinxin; Pesonen, Juho - In: Scandinavian journal of hospitality and tourism 22 (2022) 4/5, pp. 372-392
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Application of logistics model in analysing relationship marketing in travel agencies
Borisavljević, Katarina; Radosavljević, Gordana - In: Zbornik radova Ekonomskog Fakulteta u Rijeci : časopis … 39 (2021) 1, pp. 87-112
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Reisebuchungsverhalten der Generation Y : Entscheidungsfaktoren für das stationäre Reisebüro im Vergleich zu Online-Reisebüros
Hillebrand, Anja Carina; Wegener, Lina - 2021
In 2017, the Gesellschaft für Konsumforschung (GfK) found out that Generation Y prefers to book more than half of their trips online - can this trend analyzed by GfK be confirmed in 2020? By constructing an online questionnaire which has been shared via social media with participants from...
Persistent link: https://ebtypo.dmz1.zbw/10012426263
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Effect of a perceived threat of informal actors on the business performance of formal actors : inbound tour operators' perspective
Mwesiumo, Deodat; Abdalla, Moh'd Juma; Öztüren, Ali; … - In: Journal of travel and tourism marketing 38 (2021) 5, pp. 527-540
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Perception of fairness of interaction in handling complaints of users of travel agency services : evidence from Serbia and Croatia
Jevtić, Jelena; Tomić, Slavica; Leković, Ksenija - In: Proceedings of the ENTRENOVA - ENTerprise REsearch … 7 (2021) 1, pp. 190-200
Service-dominant logic observes the user as a co-creator of value in the process of providing services. In the case of a complaint, as a result of dissatisfaction, the user and the travel agency become a co-creator of the value of service recovery. The perception of interactionist fairness is...
Persistent link: https://ebtypo.dmz1.zbw/10013170353
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The state of tour operators in Slovakia before the COVID-19 Pandemic
Pompurová, Kristína; Šebová, L'ubica; Sebők, János; … - In: Ekonomický časopis : časopis pre ekonomickú … 69 (2021) 9, pp. 975-993
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Comparing online travel review platforms as destination image information agents
Guo, Xinxin; Pesonen, Juho; Komppula, Raija - In: Information technology & tourism 23 (2021) 2, pp. 159-187
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Research on Evaluation of Innovative 3-Tier Business Model on Online Travel Agency
Tsung-Nien, Kuo - 2021
This paper constructs the evaluation research on Online Travel Agency (OTA) through the validative example of Ctrip.com on the innovative 3-tier business model which consists of a competitive advantage facet, a conceptual model and a financial model. Competitive advantage is the most important...
Persistent link: https://ebtypo.dmz1.zbw/10013247457
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The Effect of Implementing SEO Techniques and Websites Design Methods on E-Tourism Development : A Study of Travel Agencies E-Tourism Websites
Mohammad Shafiee, Majid; Rahimzadeh, Shirin; … - 2021
In modern societies, all activities of businesses is for participating more effectively among of market competitors and in addition to their physical presence, their virtual presence is also felt. This new sort of presence has caused that at present time we can see all businesses design websites...
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Optimal channel choices and online refund policies in a low-carbon tourism supply chain considering carbon reduction level
Xu, Yuqiu; Cao, Kaiying - In: INFOR : information systems and operational research 61 (2023) 1, pp. 34-66
Persistent link: https://ebtypo.dmz1.zbw/10013555586
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Main trends of marketing innovations development of international tour operating
Barna, Marta; Semak, Bohdan - In: Baltic Journal of Economic Studies 6 (2020) 5, pp. 33-41
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Analysis of modern methods for increasing and managing the financial prosperity of businesses in the context of performance : a case study of the tourism sector in Slovakia
Onuferová, Erika; Cabinova, Veronika; Vargová, Tünde … - In: Oeconomia Copernicana 11 (2020) 1, pp. 95-116
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Behavioural study on advertising and marketing practices in travel booking websites and apps : final report
Lupiáñez-Villanueva, Francisco; Montealegre Olaya, … - Europäische Kommission / EU Consumer Programme - 2020
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The medium of exchange in mergers and acquisitions : the cases of travel agencies and tour operators
Coelho, Alfredo Manuel de Jesus Oliveira; Castillo … - In: Administrative Sciences : open access journal 10 (2020) 4/97, pp. 1-13
The choice of the means of exchange is one of the critical decisions in mergers and acquisitions. Travel agencies and tour operating-industries compete in a volatile environment, and in addition to generating economies of scale, investments in the industry involve important sunk costs. This...
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The Consumer Behavior toward Online Travelling Agency (OTA) : Evidence from Indonesia
Winarko, Hilarius Bambang - 2020
Purpose of the study: This study aims to examine five proposed research models and understand the factors affecting customer expectation, service quality, perceived value, customer satisfaction, and brand loyalty in Online Travel Agent (OTA) companies. This study also evaluates the general...
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Innovation Adoption in Online Travel Agent Platforms
Mantovani, Andrea - 2020
This paper analyzes the strategic opportunities enabled by one of Booking.com's managerial innovations introduced in 2015-16: a new online discount feature. Focusing on the hospitality and online booking platforms, we explore the role of the heterogeneity in characteristics that make...
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Price parity clauses for hotel room booking : empirical evidence from regulatory change
Ennis, Sean; Ivaldi, Marc; Lagos, Vicente - 2020
Persistent link: https://ebtypo.dmz1.zbw/10012219738
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Use and impact of online travel reviews for planning free and easy holidays
Halawani, Yahya Mohamad; Soh, Patrick Chin-Hooi; … - In: International journal of information systems in the … 14 (2022) 1, pp. 1-16
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Strategic responses to COVID-19 : the case of tour operators in Vietnam
Do Binh; Nguyen, Ninh; D'Souza, Clare M.; Huu Duc Bui; … - In: Tourism and hospitality research : THR 22 (2022) 1, pp. 5-17
Persistent link: https://ebtypo.dmz1.zbw/10012800291
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Developing a Muslim tourism market : the perspective of travel agencies
Hsu, Po-Yi; Ku, Edward C. S.; Lai, Tzu-Ching; Hsu, … - In: Journal of hospitality and tourism insights 5 (2022) 1, pp. 166-185
Persistent link: https://ebtypo.dmz1.zbw/10012879055
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Customer participation, value co-creation and customer loyalty : evidence from Umrah travel agencies in Indonesia
Mursid, Ali; Wu, Cedric Hsi-Jui - In: Journal of Islamic marketing 13 (2022) 3, pp. 628-648
Persistent link: https://ebtypo.dmz1.zbw/10012880208
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Market knowledge impacts on product and process innovation : evidence from travel agencies
Chen, Kuan-Yang; Altinay, Levent; Chen, Po-Yuan; Dai, You-De - In: Tourism review 77 (2022) 1, pp. 271-286
Persistent link: https://ebtypo.dmz1.zbw/10012939687
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Travel agencies in Spain during the first third of the 20th century : a tourism business in the making
Vallejo Pousada, Rafael; Larrinaga, Carlos - In: Business history 64 (2022) 1, pp. 98-117
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How do online hotel consumers perceive room rates?
Chung, Hee Chung; Chung, Namho; Kim, Jin-Young - In: Journal of vacation marketing 28 (2022) 3, pp. 350-365
Persistent link: https://ebtypo.dmz1.zbw/10013257591
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Power of apologetic responses in online travel community
Guo, Xiaoshu; Ye, Qiang; Law, Chun Hung Roberts; Liang, Sai - In: International journal of hospitality management 103 (2022), pp. 1-13
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Bridging tourist services and clients : a personal networks-based description of the roles of travel agents
Holgado-Ramos, Daniel; Alieva, Deniza; Maya Jariego, Isidro - In: Tourism management perspectives : TMP 41 (2022), pp. 1-11
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Gamification in OTA platforms : a mixed-methods research involving online shopping carnival
Shi, Si; Leung, Wilson Ka-shing; Munelli, Flavia - In: Tourism management : research, policies, practice 88 (2022), pp. 1-15
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Customer acceptance of online travel agents in Indonesia
Mohammad Nabil Almunawar; Muhammad Anshari; Syamimi … - In: Journal of Asia Pacific business 23 (2022) 3, pp. 254-272
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Breaking the psychological contract of travel agency employees during the COVID-19 pandemic : the moderating role of mindfulness
Mekawy, Moustafa; Elbaz, Ahmed Mohamed; Shabana, Maha M.; … - In: Tourism and hospitality research : THR 22 (2022) 4, pp. 387-402
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Will blockchain shift online travel agencies toward growth or to an end?
Ampountolas, Apostolos; Chiffer, Elizabeth - In: Tourism economics : the business and finance of tourism … 28 (2022) 5, pp. 1342-1347
Persistent link: https://ebtypo.dmz1.zbw/10013392316
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Identification of travel styles by learning from consumer-generated images in online travel communities
Brusch, Ines - In: Information & management : the internat. journal of … 59 (2022) 6, pp. 1-10
Persistent link: https://ebtypo.dmz1.zbw/10013363427
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Developing business process agility : evidence from inter-organizational information systems of airlines and travel agencies
Ku, Edward C. S. - In: Journal of air transport management 103 (2022), pp. 1-10
Persistent link: https://ebtypo.dmz1.zbw/10013364320
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Smart working in the travel agencies and employees' quality of life
Girish, V. G.; Lee, Jin-Young; Lee, Choong-Ki; Olya, Hossein - In: Tourism review 77 (2022) 4, pp. 989-1008
Persistent link: https://ebtypo.dmz1.zbw/10013368919
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The indirect distribution dilemma : assessing the financial impact of participation in Booking.com for hotels
Abdullah, Saddam; Van Cauwenberge, Philippe; Vander … - In: Tourism review 77 (2022) 4, pp. 1024-1042
Persistent link: https://ebtypo.dmz1.zbw/10013368925
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Perceived affordances and regret in online travel agencies
Jo, Hwirim; Chung, Namho; Hlee, Sunyoung; Koo, Chulmo - In: Journal of travel research : a quarterly publication of … 61 (2022) 5, pp. 1024-1042
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Factors influencing recommendation of sub-Saharan Africa travel products : a Hong Kong-Kenya importance-performance analysis
Choy, Monica W. C.; Kamoche, Ken - In: Tourism economics : the business and finance of tourism … 28 (2022) 4, pp. 1101-1128
Persistent link: https://ebtypo.dmz1.zbw/10013267992
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Optimum commission rate of the hotel paid to the chartered travel operator
Chen, Chi-Jen - In: Tourism analysis : an interdisciplinary tourism & … 27 (2022) 1, pp. 119-122
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Anthropomorphism and OTA chatbot adoption : a mixed methods study
Cai, Danting; Li, Hengyun; Law, Chun Hung Roberts - In: Journal of travel and tourism marketing 39 (2022) 2, pp. 228-255
Persistent link: https://ebtypo.dmz1.zbw/10013352877
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Does it pay to book direct? : customers’ perceptions of online channel distributors, price, and loyalty membership on brand dimensions
Lee, Seung Hyun; Deale, Cynthia S.; Lee, Jaeyong - In: Journal of revenue and pricing management 21 (2022) 6, pp. 657-667
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How does customer psychological empowerment affect value co-creation? : an empirical study of travel agencies in Mainland China
Hu, Xiaoping; Li, Xi - In: Asia Pacific business review 28 (2022) 3, pp. 431-459
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