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Reisevermittler
699
Travel agency
695
Tourismus
161
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148
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147
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147
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128
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13
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10
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7
Law, Chun Hung Roberts
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Abou-Shouk, Mohamed
6
Freyer, Walter
6
Guo, Xiaolong
6
Vučetić, Aleksa Š
6
Bagur-Femenías, Llorenç
5
Bloom, Nicholas
5
Heller, Markus
5
Hunold, Matthias
5
Kesler, Reinhold
5
Laitenberger, Ulrich
5
Liang, James
5
Lim, Wai Mun
5
Ling, Liuyi
5
Vinod, B.
5
Ha, Hong Youl
4
Lingenfelder, Michael
4
Megicks, Phil
4
Roberts, John
4
Weithöner, Uwe
4
Ying, Zhichun Jenny
4
Conze, Oliver
3
Del Chiappa, Giacomo
3
Fuentes, Ramón
3
Gee, Chuck Y.
3
Gil Saura, Irene
3
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3
Ivanov, Stanislav
3
Kraus, Florian
3
Law, Rob
3
O'Connor, Peter
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South African Tourism Board
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1
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Tourism management : research, policies, practice
32
Journal of travel and tourism marketing
23
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
17
Reisebüro-Management : Gestaltung der Vertriebsstrukturen im Tourismus
16
Tourism economics : the business and finance of tourism and recreation
16
The service industries journal
15
International journal of hospitality management
12
Journal of revenue and pricing management
12
Reiseveranstaltung : Lehr- und Handbuch
12
International journal of contemporary hospitality management
11
Informationsmanagement im Tourismus : E-Tourismus: Prozesse und Systeme
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Tourism management perspectives : TMP
9
Journal of hospitality marketing & management
8
Journal of vacation marketing : an international journal
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of business research : JBR
6
Kundenorientierung im Touristikmanagement
6
Journal of vacation marketing
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Journal of air transport management
4
Lehr- und Handbücher zu Tourismus, Verkehr und Freizeit
4
Service business
4
Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis
4
Annals of tourism research : ATR ; a social sciences journal
3
European journal of marketing : EJM
3
Gabler Edition Wissenschaft
3
Information and communication technologies in tourism 2013 : proceedings of the international conference in Innsbruck, Austria, January 22 - 25, 2013
3
Information technology & tourism
3
International journal of networking and virtual organisations : IJNVO
3
Romanian economic and business review
3
Services marketing quarterly
3
The TQM journal : the international review of organizational improvement
3
Tourism review
3
Vnútorný obchod a služby
3
Academy of Management journal : AMJ
2
Amfiteatru economic : an economic and business research periodical
2
Archives & documents / Institut National de la Statistique et des Etudes Economiques
2
Deutschland als Reiseziel chinesischer Touristen : Chancen für den deutschen Reisemarkt
2
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ECONIS (ZBW)
695
EconStor
2
OLC EcoSci
1
RePEc
1
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1
Die Travel Journey von Digital Natives und Digital Immigrants: Eine vergleichende Analyse der digitalen und analogen Customer Touchpoints im Buchungsprozess von Urlaubsreisen
Godbersen, Hendrik
;
Hausinger, Lena
;
FOM Hochschule …
-
2022
In der vorliegenden Studie werden auf der Basis einer Befragung mit 1.158 Teilnehmerinnen und Teilnehmern die Travel Journeys von Digital Natives und Digital Immigrants verglichen. Die Ergebnisse zeigen unter anderem, dass die digitalen Touchpoints sowohl für die Digital Natives als auch für...
Persistent link: https://ebtypo.dmz1.zbw/10012819776
Saved in:
2
Die Travel Journey von Digital Natives und Digital Immigrants : eine vergleichende Analyse der digitalen und analogen Customer Touchpoints im Buchungsprozess von Urlaubsreisen
Godbersen, Hendrik
;
Hausinger, Lena
-
2022
In der vorliegenden Studie werden auf der Basis einer Befragung mit 1.158 Teilnehmerinnen und Teilnehmern die Travel Journeys von Digital Natives und Digital Immigrants verglichen. Die Ergebnisse zeigen unter anderem, dass die digitalen Touchpoints sowohl für die Digital Natives als auch für...
Persistent link: https://ebtypo.dmz1.zbw/10012799173
Saved in:
3
Impacts of online shopping on travel demand : a systematic review
Le, Huyen T. K.
;
Carrel, Andre L.
;
Shah, Harsh
- In:
Transport reviews : a transnational transdisciplinary …
42
(
2022
)
3
,
pp. 273-295
Persistent link: https://ebtypo.dmz1.zbw/10013281005
Saved in:
4
The antecedents of repurchase intention at user online travel agents in Indonesia mediated by brand image
Permatasari, Ratih Devita
;
Rohman, Fatchur
;
Sri Palupi …
- In:
International Journal of Research in Business and …
11
(
2022
)
9
,
pp. 67-76
Persistent link: https://ebtypo.dmz1.zbw/10013494053
Saved in:
5
The economic impact of online travel agencies in Europe : 2019-2021 : final report
2022
Persistent link: https://ebtypo.dmz1.zbw/10013539339
Saved in:
6
The economic impact of online travel agencies in North-America : 2019-2021 : final report
2022
Persistent link: https://ebtypo.dmz1.zbw/10013539481
Saved in:
7
The economic impact of online travel agencies in APAC : 2019-2021 : final report
2022
Persistent link: https://ebtypo.dmz1.zbw/10013539483
Saved in:
8
In-store technologies to improve customer experience and interaction : an exploratory investigation in Italian travel agencies
Dini, Mauro
;
Splendiani, Simone
;
Bravi, Laura
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
7
,
pp. 94-114
Persistent link: https://ebtypo.dmz1.zbw/10013537703
Saved in:
9
Consumer choice determinants of online intermediary tourism platforms
Wąsowicz-Zaborek, Elżbieta
- In:
International journal of management and economics
58
(
2022
)
2
,
pp. 161-178
The article investigates determinants of usage intention (IU) of online travel agencies' (OTAs) services by consumers and their propensity for word-of-mouth (WOM). The determinants represent two groups of factors: (1) items reflecting the perceived quality of OTAs' platforms (PQ) and (2) those...
Persistent link: https://ebtypo.dmz1.zbw/10013471290
Saved in:
10
The impacts of the COVID-19 pandemic on the tour operator market : the case of Slovakia
Derco, Ján
- In:
Journal of risk and financial management : JRFM
15
(
2022
)
10
,
pp. 1-8
The aim of the research is to determine the impact of the COVID-19 pandemic (and subsequent state aid) on selected financial indicators of tour operators operating on Slovakia’s market. The article analyses the changes in the market between 2018 and 2020 (market concentration, insolvency...
Persistent link: https://ebtypo.dmz1.zbw/10013471422
Saved in:
11
The role of online travel reviews in evolving tourists’ perceived destination image
Guo, Xinxin
;
Pesonen, Juho
- In:
Scandinavian journal of hospitality and tourism
22
(
2022
)
4/5
,
pp. 372-392
Persistent link: https://ebtypo.dmz1.zbw/10013555439
Saved in:
12
Application of logistics model in analysing relationship marketing in travel agencies
Borisavljević, Katarina
;
Radosavljević, Gordana
- In:
Zbornik radova Ekonomskog Fakulteta u Rijeci : časopis …
39
(
2021
)
1
,
pp. 87-112
Persistent link: https://ebtypo.dmz1.zbw/10012615867
Saved in:
13
Reisebuchungsverhalten der Generation Y : Entscheidungsfaktoren für das stationäre Reisebüro im Vergleich zu Online-Reisebüros
Hillebrand, Anja Carina
;
Wegener, Lina
-
2021
In 2017, the Gesellschaft für Konsumforschung (GfK) found out that Generation Y prefers to book more than half of their trips online - can this trend analyzed by GfK be confirmed in 2020? By constructing an online questionnaire which has been shared via social media with participants from...
Persistent link: https://ebtypo.dmz1.zbw/10012426263
Saved in:
14
Effect of a perceived threat of informal actors on the business performance of formal actors : inbound tour operators' perspective
Mwesiumo, Deodat
;
Abdalla, Moh'd Juma
;
Öztüren, Ali
; …
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 527-540
Persistent link: https://ebtypo.dmz1.zbw/10012623371
Saved in:
15
Perception of fairness of interaction in handling complaints of users of travel agency services : evidence from Serbia and Croatia
Jevtić, Jelena
;
Tomić, Slavica
;
Leković, Ksenija
- In:
Proceedings of the ENTRENOVA - ENTerprise REsearch …
7
(
2021
)
1
,
pp. 190-200
Service-dominant logic observes the user as a co-creator of value in the process of providing services. In the case of a complaint, as a result of dissatisfaction, the user and the travel agency become a co-creator of the value of service recovery. The perception of interactionist fairness is...
Persistent link: https://ebtypo.dmz1.zbw/10013170353
Saved in:
16
The state of tour operators in Slovakia before the COVID-19 Pandemic
Pompurová, Kristína
;
Šebová, L'ubica
;
Sebők, János
; …
- In:
Ekonomický časopis : časopis pre ekonomickú …
69
(
2021
)
9
,
pp. 975-993
Persistent link: https://ebtypo.dmz1.zbw/10013275797
Saved in:
17
Comparing online travel review platforms as destination image information agents
Guo, Xinxin
;
Pesonen, Juho
;
Komppula, Raija
- In:
Information technology & tourism
23
(
2021
)
2
,
pp. 159-187
Persistent link: https://ebtypo.dmz1.zbw/10012545192
Saved in:
18
Research on Evaluation of Innovative 3-Tier Business Model on Online Travel Agency
Tsung-Nien, Kuo
-
2021
This paper constructs the evaluation research on Online Travel Agency (OTA) through the validative example of Ctrip.com on the innovative 3-tier business model which consists of a competitive advantage facet, a conceptual model and a financial model. Competitive advantage is the most important...
Persistent link: https://ebtypo.dmz1.zbw/10013247457
Saved in:
19
The Effect of Implementing SEO Techniques and Websites Design Methods on E-Tourism Development : A Study of Travel Agencies E-Tourism Websites
Mohammad Shafiee, Majid
;
Rahimzadeh, Shirin
; …
-
2021
In modern societies, all activities of businesses is for participating more effectively among of market competitors and in addition to their physical presence, their virtual presence is also felt. This new sort of presence has caused that at present time we can see all businesses design websites...
Persistent link: https://ebtypo.dmz1.zbw/10013245838
Saved in:
20
Optimal channel choices and online refund policies in a low-carbon tourism supply chain considering carbon reduction level
Xu, Yuqiu
;
Cao, Kaiying
- In:
INFOR : information systems and operational research
61
(
2023
)
1
,
pp. 34-66
Persistent link: https://ebtypo.dmz1.zbw/10013555586
Saved in:
21
Main trends of marketing innovations development of international tour operating
Barna, Marta
;
Semak, Bohdan
- In:
Baltic Journal of Economic Studies
6
(
2020
)
5
,
pp. 33-41
Persistent link: https://ebtypo.dmz1.zbw/10012587004
Saved in:
22
Analysis of modern methods for increasing and managing the financial prosperity of businesses in the context of performance : a case study of the tourism sector in Slovakia
Onuferová, Erika
;
Cabinova, Veronika
;
Vargová, Tünde …
- In:
Oeconomia Copernicana
11
(
2020
)
1
,
pp. 95-116
Persistent link: https://ebtypo.dmz1.zbw/10012230551
Saved in:
23
Behavioural study on advertising and marketing practices in travel booking websites and apps : final report
Lupiáñez-Villanueva, Francisco
;
Montealegre Olaya, …
-
Europäische Kommission / EU Consumer Programme
-
2020
Persistent link: https://ebtypo.dmz1.zbw/10012291153
Saved in:
24
The medium of exchange in mergers and acquisitions : the cases of travel agencies and tour operators
Coelho, Alfredo Manuel de Jesus Oliveira
;
Castillo …
- In:
Administrative Sciences : open access journal
10
(
2020
)
4/97
,
pp. 1-13
The choice of the means of exchange is one of the critical decisions in mergers and acquisitions. Travel agencies and tour operating-industries compete in a volatile environment, and in addition to generating economies of scale, investments in the industry involve important sunk costs. This...
Persistent link: https://ebtypo.dmz1.zbw/10012422568
Saved in:
25
The Consumer Behavior toward Online Travelling Agency (OTA) : Evidence from Indonesia
Winarko, Hilarius Bambang
-
2020
Purpose of the study: This study aims to examine five proposed research models and understand the factors affecting customer expectation, service quality, perceived value, customer satisfaction, and brand loyalty in Online Travel Agent (OTA) companies. This study also evaluates the general...
Persistent link: https://ebtypo.dmz1.zbw/10012839178
Saved in:
26
Innovation Adoption in Online Travel Agent Platforms
Mantovani, Andrea
-
2020
This paper analyzes the strategic opportunities enabled by one of Booking.com's managerial innovations introduced in 2015-16: a new online discount feature. Focusing on the hospitality and online booking platforms, we explore the role of the heterogeneity in characteristics that make...
Persistent link: https://ebtypo.dmz1.zbw/10012850531
Saved in:
27
Price parity clauses for hotel room booking : empirical evidence from regulatory change
Ennis, Sean
;
Ivaldi, Marc
;
Lagos, Vicente
-
2020
Persistent link: https://ebtypo.dmz1.zbw/10012219738
Saved in:
28
Use and impact of online travel reviews for planning free and easy holidays
Halawani, Yahya Mohamad
;
Soh, Patrick Chin-Hooi
; …
- In:
International journal of information systems in the …
14
(
2022
)
1
,
pp. 1-16
Persistent link: https://ebtypo.dmz1.zbw/10012799976
Saved in:
29
Strategic responses to COVID-19 : the case of tour operators in Vietnam
Do Binh
;
Nguyen, Ninh
;
D'Souza, Clare M.
;
Huu Duc Bui
; …
- In:
Tourism and hospitality research : THR
22
(
2022
)
1
,
pp. 5-17
Persistent link: https://ebtypo.dmz1.zbw/10012800291
Saved in:
30
Developing a Muslim tourism market : the perspective of travel agencies
Hsu, Po-Yi
;
Ku, Edward C. S.
;
Lai, Tzu-Ching
;
Hsu, …
- In:
Journal of hospitality and tourism insights
5
(
2022
)
1
,
pp. 166-185
Persistent link: https://ebtypo.dmz1.zbw/10012879055
Saved in:
31
Customer participation, value co-creation and customer loyalty : evidence from Umrah travel agencies in Indonesia
Mursid, Ali
;
Wu, Cedric Hsi-Jui
- In:
Journal of Islamic marketing
13
(
2022
)
3
,
pp. 628-648
Persistent link: https://ebtypo.dmz1.zbw/10012880208
Saved in:
32
Market knowledge impacts on product and process innovation : evidence from travel agencies
Chen, Kuan-Yang
;
Altinay, Levent
;
Chen, Po-Yuan
;
Dai, You-De
- In:
Tourism review
77
(
2022
)
1
,
pp. 271-286
Persistent link: https://ebtypo.dmz1.zbw/10012939687
Saved in:
33
Travel agencies in Spain during the first third of the 20th century : a tourism business in the making
Vallejo Pousada, Rafael
;
Larrinaga, Carlos
- In:
Business history
64
(
2022
)
1
,
pp. 98-117
Persistent link: https://ebtypo.dmz1.zbw/10012696666
Saved in:
34
How do online hotel consumers perceive room rates?
Chung, Hee Chung
;
Chung, Namho
;
Kim, Jin-Young
- In:
Journal of vacation marketing
28
(
2022
)
3
,
pp. 350-365
Persistent link: https://ebtypo.dmz1.zbw/10013257591
Saved in:
35
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://ebtypo.dmz1.zbw/10013209274
Saved in:
36
Bridging tourist services and clients : a personal networks-based description of the roles of travel agents
Holgado-Ramos, Daniel
;
Alieva, Deniza
;
Maya Jariego, Isidro
- In:
Tourism management perspectives : TMP
41
(
2022
),
pp. 1-11
Persistent link: https://ebtypo.dmz1.zbw/10013209440
Saved in:
37
Gamification in OTA platforms : a mixed-methods research involving online shopping carnival
Shi, Si
;
Leung, Wilson Ka-shing
;
Munelli, Flavia
- In:
Tourism management : research, policies, practice
88
(
2022
),
pp. 1-15
Persistent link: https://ebtypo.dmz1.zbw/10013194436
Saved in:
38
Customer acceptance of online travel agents in Indonesia
Mohammad Nabil Almunawar
;
Muhammad Anshari
;
Syamimi …
- In:
Journal of Asia Pacific business
23
(
2022
)
3
,
pp. 254-272
Persistent link: https://ebtypo.dmz1.zbw/10013417023
Saved in:
39
Breaking the psychological contract of travel agency employees during the COVID-19 pandemic : the moderating role of mindfulness
Mekawy, Moustafa
;
Elbaz, Ahmed Mohamed
;
Shabana, Maha M.
; …
- In:
Tourism and hospitality research : THR
22
(
2022
)
4
,
pp. 387-402
Persistent link: https://ebtypo.dmz1.zbw/10013387754
Saved in:
40
Will blockchain shift online travel agencies toward growth or to an end?
Ampountolas, Apostolos
;
Chiffer, Elizabeth
- In:
Tourism economics : the business and finance of tourism …
28
(
2022
)
5
,
pp. 1342-1347
Persistent link: https://ebtypo.dmz1.zbw/10013392316
Saved in:
41
Identification of travel styles by learning from consumer-generated images in online travel communities
Brusch, Ines
- In:
Information & management : the internat. journal of …
59
(
2022
)
6
,
pp. 1-10
Persistent link: https://ebtypo.dmz1.zbw/10013363427
Saved in:
42
Developing business process agility : evidence from inter-organizational information systems of airlines and travel agencies
Ku, Edward C. S.
- In:
Journal of air transport management
103
(
2022
),
pp. 1-10
Persistent link: https://ebtypo.dmz1.zbw/10013364320
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43
Smart working in the travel agencies and employees' quality of life
Girish, V. G.
;
Lee, Jin-Young
;
Lee, Choong-Ki
;
Olya, Hossein
- In:
Tourism review
77
(
2022
)
4
,
pp. 989-1008
Persistent link: https://ebtypo.dmz1.zbw/10013368919
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44
The indirect distribution dilemma : assessing the financial impact of participation in Booking.com for hotels
Abdullah, Saddam
;
Van Cauwenberge, Philippe
;
Vander …
- In:
Tourism review
77
(
2022
)
4
,
pp. 1024-1042
Persistent link: https://ebtypo.dmz1.zbw/10013368925
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45
Perceived affordances and regret in online travel agencies
Jo, Hwirim
;
Chung, Namho
;
Hlee, Sunyoung
;
Koo, Chulmo
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
5
,
pp. 1024-1042
Persistent link: https://ebtypo.dmz1.zbw/10013258949
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46
Factors influencing recommendation of sub-Saharan Africa travel products : a Hong Kong-Kenya importance-performance analysis
Choy, Monica W. C.
;
Kamoche, Ken
- In:
Tourism economics : the business and finance of tourism …
28
(
2022
)
4
,
pp. 1101-1128
Persistent link: https://ebtypo.dmz1.zbw/10013267992
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47
Optimum commission rate of the hotel paid to the chartered travel operator
Chen, Chi-Jen
- In:
Tourism analysis : an interdisciplinary tourism & …
27
(
2022
)
1
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pp. 119-122
Persistent link: https://ebtypo.dmz1.zbw/10013286111
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48
Anthropomorphism and OTA chatbot adoption : a mixed methods study
Cai, Danting
;
Li, Hengyun
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
39
(
2022
)
2
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pp. 228-255
Persistent link: https://ebtypo.dmz1.zbw/10013352877
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49
Does it pay to book direct? : customers’ perceptions of online channel distributors, price, and loyalty membership on brand dimensions
Lee, Seung Hyun
;
Deale, Cynthia S.
;
Lee, Jaeyong
- In:
Journal of revenue and pricing management
21
(
2022
)
6
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pp. 657-667
Persistent link: https://ebtypo.dmz1.zbw/10013463859
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50
How does customer psychological empowerment affect value co-creation? : an empirical study of travel agencies in Mainland China
Hu, Xiaoping
;
Li, Xi
- In:
Asia Pacific business review
28
(
2022
)
3
,
pp. 431-459
Persistent link: https://ebtypo.dmz1.zbw/10013358750
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