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Year of publication
Subject
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Sales behaviour 216 Verkaufsverhalten 215 Salespeople 57 Verkaufspersonal 57 Verkauf 30 Selling 29 Beziehungsmarketing 26 Relationship marketing 26 Consumer behaviour 25 Deutschland 25 Germany 25 Konsumentenverhalten 25 Verkaufsgespräch 23 USA 19 United States 19 B-to-B-Marketing 17 Business-to-business marketing 17 Theorie 17 Theory 17 Customer satisfaction 15 Kundenzufriedenheit 15 Erfolgsfaktor 14 Kommunikation 14 Success factor 14 Vertrieb 14 Communication 12 Experiment 11 Kaufentscheidung 11 Dienstleistungsqualität 10 Physical distribution 10 Service quality 10 Social network 10 Soziales Netzwerk 10 Emotion 9 Kundenmanagement 8 Verkaufstechnik 8 Austria 7 Handelskette 7 Interpersonale Kommunikation 7 Negotiation techniques 7
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Online availability
All
Undetermined 64 Free 22
Type of publication
All
Book / Working Paper 120 Article 96
Type of publication (narrower categories)
All
Article in journal 81 Aufsatz in Zeitschrift 81 Ratgeber 31 Guidebook 27 Graue Literatur 21 Non-commercial literature 21 Arbeitspapier 19 Working Paper 19 Hochschulschrift 17 Aufsatz im Buch 15 Book section 15 Thesis 10 Collection of articles of several authors 2 Sammelwerk 2 Aufsatzsammlung 1 Case study 1 Collection of articles written by one author 1 Conference proceedings 1 Fallstudie 1 Handbook 1 Handbuch 1 Konferenzschrift 1 Sammlung 1 Tonträger 1
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Language
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English 135 German 81
Author
All
Duflo, Esther 6 Jackson, Matthew O. 6 Banerjee, Abhijit V. 5 Bieberstein, Frauke von 5 Chandrasekhar, Arun G. 5 Essl, Andrea 5 Kosfeld, Michael 5 Kröll, Markus 5 Bittner, Gerhard 4 Schumacher, Oliver 4 Schwarz, Elke 4 Ferrell, O. C. 3 Geile, Andrea 3 Khezr, Peyman 3 Menezes, Flávio Marques 3 Prack, Ralf-Peter 3 Shi, Lan 3 Adair, Wendi L. 2 Alhouti, Sarah 2 Arndt, Aaron D. 2 Becker, Peter 2 Belz, Christian 2 Blount, Jeb 2 Bonney, Leff 2 Borgh, Michel van der 2 Davis, Lenita 2 Fang, Zheng 2 Fanning, Kirsten 2 Ferrell, Linda 2 Fürtbauer, Dominik 2 Goldmann, Andreas 2 Hamwi, G. Alexander 2 Hochstein, Bryan W. 2 Huber, Frank 2 Jia, Nan 2 Johnston, Mark W. 2 Kittinger, Alexander 2 Klöckner, Bernd W. 2 Lee, You-Cheong 2 Lefèvre-Sandt, Evelyn Nicole 2
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Institution
All
Springer Fachmedien Wiesbaden 5 epubli GmbH 2 Books on Demand GmbH <Norderstedt> 1 Carl-Auer-Systeme Verlag und Verlagsbuchhandlung GmbH 1 Christian-Albrechts-Universität zu Kiel 1 Deutscher Sparkassen Verlag GmbH 1 EuropeActive 1 Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart> 1 GABAL-Verlag GmbH 1 National Bureau of Economic Research 1 Redline Verlag 1 Taylor and Francis 1
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Published in...
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SpringerLink / Bücher 14 Journal of marketing theory and practice 12 Journal of marketing theory and practice : JMTP 7 Psychology & marketing 6 Discussion paper / Centre for Economic Policy Research 4 Academy of Management journal : AMJ 3 The journal of product innovation management : an international publication of the Product Development & Management Association 3 Aktuelle Aspekte in der Dienstleistungsforschung : [im November 2013 fand an der Ludwig-Maximilians-Universität München der 17. Workshop Dienstleistungsmarketing statt, der vom Institut für Marketing ausgerichtet wurde] 2 European journal of marketing : EJM 2 Grabener Fachbuch 2 Handel und Internationales Marketing / Retailing and International Marketing 2 Harvard-Business-Manager : das Wissen der Besten 2 International journal of selection and assessment 2 Journal of business research : JBR 2 Journal of consumer research : JCR ; an interdisciplinary bimonthly 2 Journal of retailing and consumer services 2 Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology 2 Routledge advances in management and business studies 2 School of Economics discussion papers series 2 Schriftenreihe des Instituts für Marktorientierte Unternehmensführung (IMU), Universität Mannheim 2 Springer eBook Collection / Business and Economics 2 Springer-Gabler Research 2 The journal of personal selling & sales management : JPSSM 2 Working paper series : WPS 2 A Productivity Press book 1 Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting 1 American economic journal : a journal of the American Economic Association 1 American economic review 1 Arbeitspapiere der FOM 1 Arbeitspapiere zum Tätigkeitsfeld Risikomanagement und Versicherung 1 BREAD working paper 1 Betriebswirtschaftliche Diskussionsbeiträge 1 Brand the Future : systematische Markenentwicklung im B2B 1 British journal of management : BJM 1 Business Guides on the Go 1 CESifo Working Paper Series 1 CESifo working papers 1 Chefsache 1 Die Bank 1 Die Praxis des Verkaufs : Vertriebssteuerung, Pre-Sales, Sales, Key-Account-Management 1
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Source
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ECONIS (ZBW) 216
Showing 1 - 50 of 216
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Cancel the deal? : an experimental study on the exploitation of irrational consumers
Cappelen, Alexander W.; Meissner, Stefan; Tungodden, Bertil - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014297051
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When and How Artificial Intelligence Augments Employee Creativity
Jia, Nan; Luo, Xueming; Fang, Zheng; Liao, Chengcheng - 2023
Can artificial intelligence (AI) assist human employees in increasing employee creativity? Drawing on research on AI-human collaboration, job design, and employee creativity, we examine AI assistance in the form of a sequential division of labor within organizations: in a task, AI handles the...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014361157
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When and how artificial intelligence augments employee creativity
Jia, Nan; Luo, Xueming; Fang, Zheng; Liao, Chengcheng - In: Academy of Management journal : AMJ 67 (2024) 1, pp. 5-32
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014507994
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Sales Performance and Social Preferences
Essl, Andrea; Bieberstein, Frauke von; Kosfeld, Michael; … - 2021
We use an incentivized experimental game to uncover heterogeneity in other-regarding preferences among salespeople in a large Austrian retail chain. Our results show that the majority of agents take the welfare of others into account but a significant fraction reveals self-regarding behavior....
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013315418
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The Unstoppable Sales Machine : How to Connect, Convert, and Close New Customers
Casemore, Shawn - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013460733
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The role of gender in sales behaviour : evidence from institutional financial brokerage
Riefler, Raul; Tosun, Onur Kemal; Baeckström, Ylva - In: Finance research letters 55 (2023) 1, pp. 1-7
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Sales on the Go : The Salesperson's Desk Reference and Formulary for Sales Success
Berg, Adam - 2023
Part I : The Sales Section -- Cold Calling – Situations -- Following Up – Situations -- Getting the Meeting – Situations -- Negotiating - Situations -- Closing – Situations -- Part II : The Marketing Section -- Research – Situations -- Strategy – Situations -- Planning – Situations...
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Monopoly Pricing, Optimal Randomization, and Resale
Loertscher, Simon - 2020
Would a seller set non-market clearing prices and worry about resale that results from randomization and reduces inefficiency? We show that the optimal mechanism for selling a given quantity of a homogeneous good involves rationing if and only if the revenue function is convex at this quantity....
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012835865
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Monopoly pricing, optimal randomization, and resale
Loertscher, Simon; Muir, Ellen V. - In: Journal of political economy 130 (2022) 3, pp. 566-635
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How and when do the ambidextrous frontline sales employees achieve superior sales performance?
Sok, Keo Mony; Bin, Devin; Sok, Phyra - In: Journal of service theory and practice 32 (2022) 4, pp. 505-520
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013273059
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Sales Performance and Social Preferences
Essl, Andrea - 2018
We use an incentivized experimental game to uncover heterogeneity in otherregarding preferences among salespeople in a large Austrian retail chain. Our results show that the majority of agents take the welfare of others into account but a significant fraction reveals self-regarding behavior....
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012919506
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Cover Image
Sales performance and social preferences
Essl, Andrea; Bieberstein, Frauke von; Kosfeld, Michael; … - 2018
We use an incentivized experimental game to uncover heterogeneity in other-regarding preferences among salespeople in a large Austrian retail chain. Our results show that the majority of agents take the welfare of others into account but a significant fraction reveals self-regarding behavior....
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011845322
Saved in:
Cover Image
Sales performance and social preferences
Essl, Andrea; Bieberstein, Frauke von; Kosfeld, Michael; … - 2018
We use an incentivized experimental game to uncover heterogeneity in otherregarding preferences among salespeople in a large Austrian retail chain. Our results show that the majority of agents take the welfare of others into account but a significant fraction reveals self-regarding behavior....
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011855570
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Kundenreaktionen auf das nonverbal dominante Verhalten von Verkaufs- und Servicepersonal unter Berücksichtigung der fundamentalen Dimensionen sozialer Kognitionen
Holm, Mirjam - 2018
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The roles of consumer entitlement, persuasion knowledge, and perceived product knowledge on perceptions of sales pressure
Zboja, James J.; Brudvig, Susan; Laird, Mary Dana; … - In: Journal of marketing theory and practice : JMTP 29 (2021) 4, pp. 435-447
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Bargaining under the illusion of transparency
Madarász, Kristóf - In: American economic review 111 (2021) 11, pp. 3500-3539
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The sales ethics subculture
Marshall, Greg W.; Ferrell, O. C.; Bush, Victoria; … - In: The SAGE handbook of marketing ethics, (pp. 457-473). 2021
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Curated Shopping im Modehandel : eine empirische Studie zur Untersuchung der Serviceversprechen und Erfolgspotentiale
Fuchs, Anna-Lena; Bug, Peter - 2017
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011716889
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Who do I look at? : mutual gaze in triadic sales encounters
Arndt, Aaron D.; Khoshghadam, Leila; Evans, Kenneth R. - In: Journal of business research : JBR 111 (2020), pp. 91-101
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Verkaufspsychologie im Online-Marketing : wie Sie Kunden magisch anziehen
Tembrink, Christian - 2020
Wie oft begegnet uns online eine Werbung, die eher verkaufshemmend als -fördernd wirkt? Noch viel zu oft, meint der Autor, studierter Wirtschaftspsychologe, Gründer und Geschäftsführer einer Online-Marketing-Agentur. Sein neuestes Buch richtet sich als Ratgeber an Unternehmen, die ihr...
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Virtual Selling : A Quick-Start Guide to Leveraging Video, Technology, and Virtual Communication Channels to Engage Remote Buyers and Close Deals Fast
Blount, Jeb - 2020
Intro -- Table of Contents -- Foreword -- Virtually Yours … -- PART I: Foundation -- 1 And, Just Like That, Everything Changed -- Technology Meets the Moment -- The Purpose of This Book -- Note -- 2 Is Face-to-Face Selling Dead? -- Probability versus Ideology -- Virtual Is NOT the Same as...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012252635
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Verkaufspsychologie im Online-Marketing : wie Sie Kunden magisch anziehen
Tembrink, Christian - 2020
Die wichtigsten Basics zu Informationsaufnahme, Aktivierung und Wahrnehmung -- Käuferverhalten und Kaufmotive für Kaufentscheidungen -- Methoden, mit denen Sie die Bedürfnisse Ihrer Zielgruppe ergründen -- Verkaufspsychologische Frameworks und Methoden zur Aktivierung des Kaufanreizes -- Der...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012402864
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Seeking consumer forgiveness : face management by frontline employees
Bath, Jatinderpreet Kaur; Bawa, Anupam - In: Journal of marketing theory and practice : JMTP 28 (2020) 4, pp. 387-402
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An examination of pro-stakeholder unethical behavior in the sales ethics subculture
Merkle, Adam C.; Hair, Joseph F.; Ferrell, O. C.; … - In: Journal of marketing theory and practice : JMTP 28 (2020) 4, pp. 418-435
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The Austrian view and value co-creation process in solution-oriented firms : a seven stage, "solution prototyping" framework
Plouffe, Christopher R.; Nagel, Duane; Bonney, Leff; … - In: Journal of marketing theory and practice : JMTP 28 (2020) 1, pp. 79-97
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012181637
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Virtual selling : a quick-start guide to leveraging video, technology, and virtual communication channels to engage remote buyers and close deals fast
Blount, Jeb - 2020
"A global pandemic. Panic. Social distancing. Working from home. In a heartbeat, we went from happy hours to virtual happy hours. From conferences to virtual conferences. From selling to virtual selling. To remain competitive, sales and business professionals were required to shift the way they...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012232124
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Auctions with an asking price
Khezr, Peyman; Menezes, Flávio Marques - 2015
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011295791
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Dynamic and static asking prices in the Sydney housing market
Khezr, Peyman; Menezes, Flávio Marques - 2015
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The business developer's playbook : relationship selling principles and the dna of dialogue selling
Nixon, Peter - 2019
About the author -- What are you selling -- The dialogue sales process -- Relationship selling principles -- A business developer's workday - peter's top 10 worklist -- Other important sales topics -- Conclusion -- Appendix I: Relationship selling principles -- Appendix II: Dialogue puzzle --...
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Transfer datenbasierter Geschäftspotenziale für eine Verbesserung der Aftersales-Prozesse von Automobilhändlern
Mende, Ronny - 2019
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EuropeActive's marketing and sales in the fitness sector
Middelkamp, Jan (ed.); Rutgers, Herman (ed.) - EuropeActive - 2019
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Cross-Selling : eine empirische Betrachtung der Einflussfaktoren und Erfolgsmessung
Böhler, Sina - 2019 - [1. Auflage] 2019
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Conceptualizing and measuring perceived service complexity
Kostopoulos, Ioannis; Boukis, Achilleas; Lodorfos, George - In: Journal of marketing theory and practice : JMTP 27 (2019) 1, pp. 38-54
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Harnessing internal support to enhance customer relationships : the role of networking, helping, and allocentrism
Bradford, Kevin Duane; Liu, Yongmei; Shi, Yuying; … - In: Journal of marketing theory and practice : JMTP 27 (2019) 2, pp. 140-158
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012181613
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A new direction for sales ethics research : the sales ethics subculture
Ferrell, O. C.; Johnston, Mark W.; Marshall, Greg W.; … - In: Journal of marketing theory and practice : JMTP 27 (2019) 3, pp. 282-297
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Gossip : Identifying Central Individuals in a Social Network
Banerjee, Abhijit V. - 2014
Can we identify the members of a community who are best- placed to diffuse information simply by asking a random sample of individuals? We show that boundedly-rational individuals can, simply by tracking sources of gossip, identify those who are most central in a network according to "diffusion...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013048053
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Gossip : identifying central individuals in a social network
Duflo, Esther; Banerjee, Abhijit V.; Chandrasekhar, Arun G. - 2014
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10010412511
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Zur Fachkommunikation interdisziplinärer Teams in der Produktentwicklung
Feith, Alexandra Maria - 2014
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10010409923
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Gossip: identifying central individuals in a social network
Banerjee, Abhijit V.; Chandrasekhar, Arun; Duflo, Esther; … - 2014
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10010443002
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How good are simple mechanisms for selling multiple goods?
Hart, Sergiu; Nisan, Noam - 2014
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10010478115
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The Disciplining Effect of Concern for Referrals : Evidence from Real Estate Agents
Shi, Lan - 2014
Real estate agents rely on current clients for referrals to generate future business; this paper aims to understand whether concern for referrals disciplines the agent. We compare the results for sellers who move to another area (and are thus less likely to provide referrals) with the results...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013065281
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Gossip : Identifying Central Individuals in a Social Network
Banerjee, Abhijit - 2014
Can we identify the members of a community who are best- placed to diffuse information simply by asking a random sample of individuals? We show that boundedly-rational individuals can, simply by tracking sources of gossip, identify those who are most central in a network according to "diffusion...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012458245
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Do Retailers Really Profit from Ambidextrous Managers? The Impact of Frontline Mechanisms on New and Existing Product Selling Performance
van der Borgh, Michel - 2013
When manufacturers introduce a new product to the market, downstream retail partners are faced with inherent trade-offs. Retail sales personnel has to support the new product's introduction with substantial sales efforts, but also sell the existing products in stock, before storage and...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013080914
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Subscription ticket sales for symphony orchestras : are flexible subscription tickets sustainable?
Pompe, Jeffrey J.; Tamburri, Lawrence; Munn, Johnathan - In: Managerial and decision economics : MDE ; the … 39 (2018) 1, pp. 71-78
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011969055
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Sales performance and social preferences
Essl, Andrea; Bieberstein, Frauke von; Kosfeld, Michael; … - 2018
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011916289
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Sales excellence development : mit der zentralen Verkaufsabteilung zu Spitzenleistungen im Vertrieb
Belz, Christian; Huckemann, Matthias; Lee, You-Cheong; … - 2018
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011776288
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Kundenansprache in Zeiten digitaler Transformation
Reinartz, Werner J. - In: Marketing Weiterdenken : Zukunftspfade für eine …, (pp. 123-137). 2018
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011740993
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Kaufprozessorientiertes Marketing : Stop Branding, Start Selling! : wie neueste Erkenntnisse aus der Verhaltensforschung und den Neurowissenschaften Marketing und Vertrieb beflügeln
Rutschmann, Marc - 2018
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011847028
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Clear signals or ambiguity? : how long-buyers and short-sellers react differently to competitive actions
Hughes-Morgan, Margaret; Ferrier, Walter J.; Morgan, Fred W. - In: Journal of managerial issues : JMI 30 (2018) 1, pp. 63-81
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011820200
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Questions that sell : the powerful process for discovering what your customer really wants
Cherry, Paul - 2018 - Second edition
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011709060
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