"Access for All" is a United Kingdom government funded programme to make stations more accessible for people with disabilities by providing step free access along with complementary measures such as improved wayfinding information. Steer Davies Gleave was commissioned to evaluate the programme...

"Access for All" is a United Kingdom government funded programme to make stations more accessible for people with disabilities by providing step free access along with complementary measures such as improved wayfinding information. Steer Davies Gleave was commissioned to evaluate the programme...

On-track competition in passenger services has traditionally been limited in European railways, with private operators offering marginal services in selected corridors in the UK, Sweden and Germany only. In recent years, a larger scale and more stable wave of open access market entry has...

On-track competition in passenger services has traditionally been limited in European railways, with private operators offering marginal services in selected corridors in the UK, Sweden and Germany only. In recent years, a larger scale and more stable wave of open access market entry has...

Interaktive digitale Medien, vor allem Social Media und Mobile Media, erleichtern den Dialog mit und zwischen Kunden. Das in digitalen Interaktionen enthaltene Wissen schöpfen Unternehmen aber oft nicht aus. Eigentlich wertvolle Informationen direkt von den Kunden werden nicht registriert,...

This chapter is organized as follows: In section 2 the historical roots of third par-ty access regulation are characterized. This includes the Prussian railway law of 1838 and the terminal railroad case of 1912. In section 3 a normative frame-work, based on modern network economics, for the...

This paper analyzes the effect of inter urban buses competing on a few routes against trains within an established railway network. In line with expectations, we show that this can lead to unprofitable train service on these routes. However, within an established railway network with every track...

The current level of competition in European commercial passenger rail markets is low and empirical data on customer preferences in intramodal competition has hardly been available, yet. Our study raises the knowledge of competition in commercial passenger rail by exploring the determinants of...

This study analyzes the minimum quality standard set by the European Union (EU) through Regulation 1371/2007 of Rail Passengers' Rights and Obligations. A welfare maximizing quality standard raises quality and consumer satisfaction, but does not improve the modal split of rail transport. A...

In this paper we make use of a unique dataset collected in the central train station of Kiel, Germany. A group ticket is used by individual proposers who search for co-travelers to share the ride with shortly before the train departure. The bargaining behavior resembles the Ultimatum game to the...