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Year of publication
Subject
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Service-dominant logic 673 Service-Dominant Logic 663 Betriebliche Wertschöpfung 329 Value creation 329 Kundenintegration 275 Customer integration 273 Marketing theory 194 Marketingtheorie 194 Beziehungsmarketing 192 Relationship marketing 192 service-dominant logic 132 Customer value 120 Kundenwert 118 Dienstleistung 113 Services 105 Dienstleistungsmarketing 90 Services marketing 89 Value co-creation 84 Innovation 83 Dienstleistungsqualität 73 Service quality 73 Consumer behaviour 68 Konsumentenverhalten 68 Lieferantenmanagement 61 Supplier relationship management 61 Dienstleistungssektor 60 Service industry 60 Resource-based view 55 Ressourcenorientierter Ansatz 55 value co-creation 51 Business network 50 Unternehmensnetzwerk 50 Service innovation 49 Innovation management 47 Innovationsmanagement 46 Customer satisfaction 42 Kundenzufriedenheit 42 Marketing management 40 Marketingmanagement 40 Dienstleistungsinnovation 37
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Online availability
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Undetermined 360 Free 80
Type of publication
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Article 709 Book / Working Paper 70 Other 1
Type of publication (narrower categories)
All
Article in journal 595 Aufsatz in Zeitschrift 595 Aufsatz im Buch 72 Book section 72 Hochschulschrift 25 Case study 19 Fallstudie 19 Thesis 16 Article 13 Collection of articles of several authors 12 Sammelwerk 12 Conference paper 8 Graue Literatur 8 Konferenzbeitrag 8 Non-commercial literature 8 Collection of articles written by one author 6 Sammlung 6 Aufsatzsammlung 4 Arbeitspapier 3 Handbook 3 Handbuch 3 Working Paper 3 Nachruf 2 Reprint 2 Forschungsbericht 1 Lehrbuch 1 Research Report 1 Systematic review 1 Textbook 1 Übersichtsarbeit 1
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Language
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English 705 German 39 Undetermined 35 French 1 Spanish 1
Author
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Vargo, Stephen L. 51 Lusch, Robert F. 36 Edvardsson, Bo 19 Akaka, Melissa Archpru 16 Barile, Sergio 12 Polese, Francesco 11 Grönroos, Christian 10 Saviano, Marialuisa 9 Koskela-Huotari, Kaisa 8 Mele, Cristina 8 Tronvoll, Bård 8 Hughes, Tim 7 Löbler, Helge 7 Woratschek, Herbert 7 Brodie, Roderick J. 6 Böhmann, Tilo 6 Drengner, Jan 6 Frow, Pennie 6 Helkkula, Anu 6 Skålén, Per 6 Strandvik, Tore 6 Hilton, Toni 5 Horbel, Chris 5 Jacob, Frank 5 Ng, Irene C. L. 5 Osborne, Stephen P. 5 Payne, Adrian 5 Ventura, Rafael 5 Wieland, Heiko 5 Adams, Frank G. 4 Barrutia, José M. 4 Bruns, Katherina 4 Corsaro, Daniela 4 Dobrzykowski, David D. 4 Gummerus, Johanna 4 Gummesson, Evert 4 Jaakkola, Elina 4 Jonas, Julia M. 4 Kleinaltenkamp, Michael 4 Lappalainen, Inka 4
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Institution
All
Hanken Svenska Handelshögskolan 6 Springer Fachmedien Wiesbaden 2 Verlag Dr. Kovač 2 Elinkeinoelämän Tutkimuslaitos (ETLA) 1 Istituto di Management, Scuola Superiore Sant'Anna 1 Panepistēmio Kypru / Department of Economics 1 Springer International Publishing 1 Universität Hamburg 1 Universität Leipzig 1 Université Paris-Dauphine (Paris IX) 1
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Published in...
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Journal of business research : JBR 37 Industrial marketing management : the international journal for industrial and high-tech firms 31 Marketing theory 31 Journal of service management 18 Journal of the Academy of Marketing Science 18 Journal of marketing management : MM 16 The service industries journal 14 The journal of services marketing 13 International journal of physical distribution & logistics management : IJPD & LM 12 Journal of service research : JSR 11 European journal of marketing : EJM 10 Public management review 10 The journal of business & industrial marketing 9 Tourism management : research, policies, practice 9 Journal of business market management : JBM 8 Journal of macromarketing 8 Review of marketing research 8 Service business 8 jbm - Journal of Business Market Management 8 AMS review : official publication of the Academy of Marketing Science 7 Die Betriebswirtschaft : DBW 7 International journal of contemporary hospitality management 7 European Sport management quarterly : ESMQ 6 International journal of hospitality management 6 International journal of quality and service sciences 6 Journal of business-to-business marketing 6 Journal of service theory and practice : JSTP 6 Service Science 6 SpringerLink / Bücher 6 Working Papers / Hanken Svenska Handelshögskolan 6 Australasian marketing journal 5 Services marketing quarterly 5 The TQM journal : the international review of organizational improvement 5 European management journal 4 Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group 4 Innovating in practice : perspectives and experiences 4 International journal of production economics 4 International journal of services and operations management 4 Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education 4 Journal of strategic marketing 4
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Source
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ECONIS (ZBW) 722 RePEc 35 EconStor 14 Other ZBW resources 5 BASE 3 OLC EcoSci 1
Showing 1 - 50 of 780
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Co-destruction of value : a stakeholder conceptual review
Ogunbodede, Olabode - In: The international journal of business science & applied … 17 (2022) 1, pp. 1-27
Co-destruction of value has been highlighted as a possible outcome of every interaction between firms and consumers. Despite the likelihood of its occurrence, the concept is not adequately defined or understood, while little is known about how and where it occurs. This paper reviews the...
Persistent link: https://ebtypo.dmz1.zbw/10012814492
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Smart services' quality scale
Adel, Riham - In: International journal of productivity and quality … 35 (2022) 4, pp. 429-446
Persistent link: https://ebtypo.dmz1.zbw/10013257161
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Emergence in marketing : an institutional and ecosystem framework
Vargo, Stephen L.; Peters, Linda; Kjellberg, Hans; … - In: Journal of the Academy of Marketing Science 51 (2023) 1, pp. 2-22
Persistent link: https://ebtypo.dmz1.zbw/10013493116
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17 years of service-dominant logic : Vargo and Lusch's contributions
Alexander Joseph Ibnu Wibowo; Ujang Sumarwan; Budi Suharjo - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 22 (2021) 2, pp. 482-492
This article aims to examine the contribution of Vargo and Lusch (V&L) to service-dominant logic (S-D logic) thinking from the first time it appeared until now. No previous study has specifically analyzed all contributions of V&L since the phenomenon appearance of their article about this...
Persistent link: https://ebtypo.dmz1.zbw/10012888446
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Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina; Koskela-Huotari, Kaisa; Tronvoll, Bård; … - In: Journal of service research 24 (2021) 2, pp. 168-186
Persistent link: https://ebtypo.dmz1.zbw/10012522519
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Happiness and co-creation of value : playing the blues
Hughes, Tim; Vafeas, Mario - In: Marketing theory 21 (2021) 4, pp. 579-589
Persistent link: https://ebtypo.dmz1.zbw/10012660678
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Dynamic simulation methodology for implementing circular economy : a new case study
Guevara-Rivera, Edna; Osorno, Roberto Hinojosa; … - In: Journal of industrial engineering and management : JIEM 14 (2021) 4, pp. 850-862
Purpose: Circular economy (CE) principles have evolved in response to natural resource depletion as a set of guidelines for eliminating the linear take-use-dispose model of product consumption. The consequences of shifting from a linear to a circular supply chain are difficult to visualize in...
Persistent link: https://ebtypo.dmz1.zbw/10012815023
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Customer brand co-creation behavior and brand sincerity through CSR interactivity : the role of psychological implications in service-dominant logic
Sung, Kyongsik; Lee, Seoki - In: International journal of hospitality management 108 (2023), pp. 1-10
Persistent link: https://ebtypo.dmz1.zbw/10013482908
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Characterizing the spaces of consumer value experience in value co-creation and value co-destruction
Sahhar, Yasin; Loohuis, Raymond - In: European journal of marketing 56 (2022) 13, pp. 105-136
Persistent link: https://ebtypo.dmz1.zbw/10013502338
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Co-patenting, co-ownership, and co-ideation as drivers for university business innovation : the case of public universities in Spain
Quero, María José; Ventura, Rafael; Gummesson, Evert - In: The TQM journal : the international review of … 34 (2022) 7, pp. 115-133
Persistent link: https://ebtypo.dmz1.zbw/10013537704
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Contexts of consumption and their evolution in the digital age : beyond the service-dominant logic
Grandinetti, Roberto; Bettiol, Marco; Di Maria, Eleonora - In: Administrative Sciences : open access journal 12 (2022) 4, pp. 1-17
Starting from the observation of a conceptual gap regarding the association between consumption and the contexts in which it occurs, the paper has two objectives. The first is to fill this gap by developing a framework that includes: the identification of consumption contexts based on their...
Persistent link: https://ebtypo.dmz1.zbw/10013470583
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Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako; Kuo-Che, Tseng; Kishi, Yasuyuki - In: Service business 16 (2022) 4, pp. 1015-1033
Persistent link: https://ebtypo.dmz1.zbw/10013459519
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Investigating the co-creation of IT consulting service value : empirical findings of a matched pair analysis
Oesterle, Severin; Buchwald, Arne; Urbach, Nils - In: Electronic markets : EM ; the international journal of … 32 (2022) 2, pp. 571-597
Persistent link: https://ebtypo.dmz1.zbw/10013399578
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Iterative uncertainty reduction in multi-actor smart service innovation
Poeppelbuss, Jens; Ebel, Martin; Anke, Jürgen - In: Electronic markets : EM ; the international journal of … 32 (2022) 2, pp. 599-627
Persistent link: https://ebtypo.dmz1.zbw/10013399579
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Service innovation capability for enhancing marketing performance : an SDL perspectives
Heng, Lie; Ferdinand, Augusty Tae; Afifah, Nur; … - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 21 (2020) 2, pp. 623-632
This study was conducted to propose dan test a conceptual model for solving a research gap on the influence of customer orientation on marketing performance through a strategic bridge variable, service innovation capability, and consumer-centric strategy. We adopt the service-dominant logic as a...
Persistent link: https://ebtypo.dmz1.zbw/10012502311
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Direct and indirect effects of operant resources on co-creation experience : empirical evidence from Airbnb consumers
Hastari, Revi; Adela, Zehan; Alkhair, Hanesman; … - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 21 (2020) 1, pp. 92-103
This study aims to empirically analyze the direct and indirect effects of operant resources on co-creation experience of Airbnb consumers. Specifically, this study examines operant resources' impact on perceived benefits, trust, and co-creation experience. In addition, this study also...
Persistent link: https://ebtypo.dmz1.zbw/10012221923
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First-time versus repeat tourism customer engagement, experience, and value cocreation : an empirical investigation
Rather, Raouf Ahmad; Hollebeek, Linda D.; Mostafa … - In: Journal of travel research : a quarterly publication of … 61 (2022) 3, pp. 549-564
Persistent link: https://ebtypo.dmz1.zbw/10012880242
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Digital strategy with blockchain in healthcare ecosystem using service-dominant architecture
Morande, Swapnil; Del Vacchio, Erica - In: International journal of management and decision making … 21 (2022) 2, pp. 161-177
Persistent link: https://ebtypo.dmz1.zbw/10013256572
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"Out of the black, into the big blue" on a single breath : sport event value co-creation as symbolic world-making
Ziakas, Vassilios; Lundberg, Christine; Sakkas, Giorgos - In: Journal of sport management : the official journal of … 36 (2022) 1, pp. 25-44
Persistent link: https://ebtypo.dmz1.zbw/10013255835
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Charity sport event sponsorship as value creation strategy : an event participant perspective
Fechner, David; Filo, Kevin; Reid, Sascha; Cameron, Robyn - In: Journal of sport management : the official journal of … 36 (2022) 1, pp. 68-81
Persistent link: https://ebtypo.dmz1.zbw/10013255845
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A goods-dominant-service-dominant perspective on counterfeiting
Rohit, Sudeep; Ranjan, Kumar Rakesh - In: Journal of macromarketing 42 (2022) 4, pp. 478-491
Persistent link: https://ebtypo.dmz1.zbw/10013475191
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Service innovation enabled by Internet of Things and cloud computing : a service-dominant logic perspective
Nittala, Sreenivasa S. Sharma; Bharadwaj, Sangeeta Shah; … - In: Technology analysis & strategic management 34 (2022) 4, pp. 433-446
Persistent link: https://ebtypo.dmz1.zbw/10013412474
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Value-oriented knowledge management : insights from theory and practice
Tregua, Marco; D'Auria, Anna; Brozovic, Danilo - In: Knowledge management research & practice : KMRP ; an … 20 (2022) 5, pp. 661-671
This research investigates the dynamics of knowledge management (KM) through a value-oriented approach by infusing service-dominant logic in KM studies. The resulting framework is applied to the most relevant firms in KM industry. The literature already crossing both topics shapes the framework,...
Persistent link: https://ebtypo.dmz1.zbw/10013416968
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Collective storytelling : value co-creation in narrative-based goods
Wieczerzycki, Marcin; Deszczyński, Bartosz - In: Marketing theory 22 (2022) 3, pp. 445-463
Persistent link: https://ebtypo.dmz1.zbw/10013388911
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The transformation of selling for value co-creation : antecedents and boundary conditions
Corsaro, Daniela; Maggioni, Isabella - In: Marketing theory 22 (2022) 4, pp. 563-600
Persistent link: https://ebtypo.dmz1.zbw/10013435581
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Expanding the task-dominant value cocreation narrative : the role of consumer expertise and social and mental processes
Eletxigerra, Ainhize; Barrutia, José M.; Echebarria, Carmen - In: Journal of travel research : a quarterly publication of … 61 (2022) 5, pp. 1061-1087
Persistent link: https://ebtypo.dmz1.zbw/10013258953
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More is not always better : the impact of value co-creation fit on B2B and B2C customer satisfaction
Gligor, David M.; Maloni, Michael J. - In: Journal of business logistics 43 (2022) 2, pp. 209-237
Persistent link: https://ebtypo.dmz1.zbw/10013347430
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Service supply chain fit : consistency between operant resources and service supply chains
Menon, Raveen R.; Niranjan, Tarikere T.; Simpson, Dayna - In: Service science 14 (2022) 2, pp. 156-178
Persistent link: https://ebtypo.dmz1.zbw/10013352814
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Revisiting the past to understand the current debates on service-dominant logic
Bhanja, Nivedita; Saxena, Garima - In: Services marketing quarterly 43 (2022) 2, pp. 240-255
Persistent link: https://ebtypo.dmz1.zbw/10013178038
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Types of consumer operant resources and co-creation in dialogical service relationships
Tarı Kasnakoğlu, Berna; Kalender, Yunus; Gökkaya, Hatice - In: Service science 14 (2022) 3, pp. 254-271
Persistent link: https://ebtypo.dmz1.zbw/10013373237
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Service-dominant logic and sustainable development
Hogg, Johannes - 2021
Persistent link: https://ebtypo.dmz1.zbw/10012613551
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The impact of value co-creation behaviour within the social media context
Sleilati, Esther Bassil; Sfeir, Cynthia Jabbour - In: Asian journal of business and accounting : AJBA 14 (2021) 1, pp. 33-58
Persistent link: https://ebtypo.dmz1.zbw/10012587270
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Discussing the potential of the institutional theory to leverage service-dominant logic advancements
Gonçalves, Sara Martins; Silva, Rui Vinhas da - In: European journal of management studies : EJMS 26 (2021) 1, pp. 3-16
Persistent link: https://ebtypo.dmz1.zbw/10012659191
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Service Dominant Logic and Service Science : A Contribute Deriving from Network Theories
Barile, Sergio; Polese, Francesco - 2021
This paper highlights the contribute deriving from network theories, and specifically from Many-to-Many logic and from Viable System Approach to the emerging theories on service. Network Theories indeed are themselves interdisciplinary theories, and have been approached in many disciplines such...
Persistent link: https://ebtypo.dmz1.zbw/10013213707
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Development and Validation of a Co-Created Value Scale from the Service-Dominant Logic Perspective : A Mixed-Method Approach
Kwon, Wooseok - 2021
This study developed a scale of co-created value (CCV) from the service-dominant logic perspective. Value co-creation highlighted by service-dominant logic has drawn the attention of academia; however, the actual value, as an outcome of value co-creation, is not yet fully measured. The present...
Persistent link: https://ebtypo.dmz1.zbw/10013222476
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From service to social innovation with a service-dominant logic approach
Barrios, Andrés; Camacho, Sonia - In: The journal of services marketing 37 (2023) 2, pp. 201-215
Persistent link: https://ebtypo.dmz1.zbw/10013542925
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Customer value co-creation in the hospitality and tourism industry : a systematic literature review
Carvalho, Pedro Miguel Fonseca Moreira de; Alves, Helena - In: International journal of contemporary hospitality management 35 (2023) 1, pp. 250-273
Persistent link: https://ebtypo.dmz1.zbw/10013546045
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Integrated value co-creation and affective commitment in banking industry
Wulandari, Nuri; Nasution, Reza Ashari - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 20 (2019), pp. 509-515
Co-creation is a seminal concept in marketing, explained as the engagement between service provider and customer in creating value. This concept has grown into a rich and wide array of studies that have become an area of intense focus in the discipline. Nevertheless, the understanding of the...
Persistent link: https://ebtypo.dmz1.zbw/10012221592
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Towards a holistic view of customer value creation in Lean : a design science approach
Gülyaz, Erdoğan; Veen, Jack A. van der; Venugopal, Venu; … - In: Cogent business & management 6 (2019), pp. 1-30
While “identifying customer value” is the first principle of Lean thinking, the concept of customer value has largely remained unchanged in the Lean discourse - quality, cost and delivery. This research examines the problem of working from such an internal process point of view in today’s...
Persistent link: https://ebtypo.dmz1.zbw/10012113906
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Re-conceptualization of business model for marketing nowadays : theory and implications
Firman, Ahmad; Putra, Aditya Halim Perdana Kusuma; … - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 7, pp. 279-291
Persistent link: https://ebtypo.dmz1.zbw/10012668088
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Analysis and design of digital value co-creation networks: insights from digital platforms
Blaschke, Michael - 2020
Persistent link: https://ebtypo.dmz1.zbw/10012221765
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Allocentric business models : an allocentric business model ontology for the orchestration of value co-creation using the example of financial service ecosystems
Burkhalter, Marc - 2020
Anhaltende Innovationen in digitalen Technologien, ermöglichen es den Informationsaspekt der physischen Welt effektiv und effizient zu erfassen, zu verarbeiten sowie zu teilen und führen zur Entstehung von Geschäftsökosystemen. In diesen dynamischen, kollaborativen Strukturen kooperiert ein...
Persistent link: https://ebtypo.dmz1.zbw/10012214036
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The reciprocal role of trust in customer value co-creation
Shulga, Lenna V.; Busser, James A.; Bai, Billy; Kim, Hyelin - In: Journal of hospitality & tourism research : JHTR ; the … 45 (2021) 4, pp. 672-696
Persistent link: https://ebtypo.dmz1.zbw/10012520333
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The service-dominant logic revisited : the role of purchase frequency in changing the dynamics of value co-creation
Salas-Paramo, Jairo; Escandon-Barbosa, Diana; … - In: International journal of business environment : IJBE 12 (2021) 4, pp. 389-409
Persistent link: https://ebtypo.dmz1.zbw/10012694594
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Thinking, feeling and coping by BoP healthcare consumers : policy-based intervention in an emerging market
Ranjan, Kumar Rakesh; Rohit, Sudeep; Dash, Rupanwita; … - In: Journal of marketing management : JMM ; journal of the … 37 (2021) 9/10, pp. 914-961
Persistent link: https://ebtypo.dmz1.zbw/10012607863
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From goods-dominant logic to service-dominant logic? : service, service capitalism and service socialism
Tadajewski, Mark; Jones, D. G. Brian - In: Marketing theory 21 (2021) 1, pp. 113-134
Persistent link: https://ebtypo.dmz1.zbw/10012484435
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Business model enriched with user experience, as a systemic tool in service design
Musulin, Jadranka; Strahonja, Vjeran - In: Croatian economic survey 23 (2021) 2, pp. 67-103
Persistent link: https://ebtypo.dmz1.zbw/10013173627
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Value creation in the market ecosystem : a Service-Dominant logic perspective
Katsifaraki, Georgia - Panepistēmio Kypru / Department of Economics - 2018
Persistent link: https://ebtypo.dmz1.zbw/10012041746
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Co-destruction of value: A stakeholder conceptual review
Ogunbodede, Olabode - In: International Journal of Business Science & Applied … 17 (2022) 1, pp. 1-27
Co-destruction of value has been highlighted as a possible outcome of every interaction between firms and consumers. Despite the likelihood of its occurrence, the concept is not adequately defined or understood, while little is known about how and where it occurs. This paper reviews the...
Persistent link: https://ebtypo.dmz1.zbw/10013288391
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B2B engagement within an internet of things ecosystem
Soltani, Sadia - In: The journal of business & industrial marketing 37 (2022) 1, pp. 146-159
Persistent link: https://ebtypo.dmz1.zbw/10012797124
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